DARCARS Nissan College Park

Today my car was repaired at Darcars, and as usual, Ali Basma provided excellent customer service! Ali always gives me a detailed description of the needed repairs and the cost. He keeps me informed on the Basma provided excellent customer service! Ali always gives me a detailed description of the needed repairs and the cost. He keeps me informed on the progress of the repairs, and my car is always delivered within the projected timeframe. Ali is polite, professional, and extremely accommodating. He is a valuable asset to Darcars. Thank you Ali. More

I keep bringing my maxima for service at Darcars because of Ali and the wonderful customer service he provides to his customers. He is very polite and knowledgable and makes sure everything is done in a tim of Ali and the wonderful customer service he provides to his customers. He is very polite and knowledgable and makes sure everything is done in a timely manner. Being that i am not that knowlegdeable about cars, Ali walks me through the entire process and makes sure I understand what I need to know about what's getting fix and why it's getting fixed. i never feel like i am being pushed to get some service i don't need like i have felt when visiting other service centers.His great attitude and excellent customer service skills have earned him plenty of return customers me being one of them. Overall quick, efficient and excellent service! STELLA. More

Ali was very helpful with assisting me with the preparations necessary for my journey to school with my car. I informed him that I would be traveling to Atlanta, GA from Maryland for the school ye preparations necessary for my journey to school with my car. I informed him that I would be traveling to Atlanta, GA from Maryland for the school year and he made sure my car was in top shape. -Shaquetia Butler (Daughter of Marquetia Taylor) More

My car unfortunately broke down and I had to have the engine replaced. Well I wasn't in the best spirits to hear that from the dealership so I thought my experience at VW would be dreadful. However, I h engine replaced. Well I wasn't in the best spirits to hear that from the dealership so I thought my experience at VW would be dreadful. However, I had the pleasure of being helped by Ali Basma and was very pleased with his kind and courteous manner. He helped me with any questions I had and always followed up with any information on my service. Ali made sure that I got the best service at the best price and I am thankful he was my service advisor. ~Temi More

Yesterday I came in for routine maitenance and was assisted by another salesman (I usually work with Ali Basma). I was not very pleased with the service. The Sales manager Kevin Fluke stepped in and c assisted by another salesman (I usually work with Ali Basma). I was not very pleased with the service. The Sales manager Kevin Fluke stepped in and corrected my issues. This morning I received a call from Ali Basma who followed up on my service and gave me etail on other services I needed to have done right away. I came in Ali handled everything. I absoulutely reccomend Ali to anyone. He always goes the extra mile and gives great pointers on making sure your car is well maintained. AWESOME. -Keiana Scott More

Every since I purchased my vehicle Mr. Basma has been the one to service my vehicle. I am hearing impaired and he has taken the time with me each time I came into the shop to get my vehicle serviced. I told one to service my vehicle. I am hearing impaired and he has taken the time with me each time I came into the shop to get my vehicle serviced. I told everyone I know that has the type of vehicle and highly recommend him to everyone. Hopefully you would get more people like Mr. Ali Basma. Sincerely, Earnestine Coleman More

I usually hate going to get my car serviced, but when I went to get me 100,000 mile check up, Levi was very speedy and made me feel like he wanted to help me get the best deal while getting me out of there went to get me 100,000 mile check up, Levi was very speedy and made me feel like he wanted to help me get the best deal while getting me out of there. Peole usually have no sense of urgency and friendliness so I was happy about that. Also the woman at the register, whom I did not get her name was also very friendly and efficeint. I got my car back quickly and my car was even washed. Im a happy camper. More

My experience at Darcars has always been excellent. If they know that I need to sit with my car, they make every effort to get me in and out quickly! My favorite Service Advisor is Ali, he has always mad they know that I need to sit with my car, they make every effort to get me in and out quickly! My favorite Service Advisor is Ali, he has always made sure that I understand what needs to be done to my car and always tries to accomodate my requests. He is a great addition to Darcars! India Perkins More

My MIL and temperature indicator lights came on. I called and spoke with Ali. They were able to tell me the problem almost immediately. The service would take a day and a half but Ali arranged a rental car. and spoke with Ali. They were able to tell me the problem almost immediately. The service would take a day and a half but Ali arranged a rental car. He kept me posted on the status of my repairs and provided great customer service. My car was returned to me spotless and the AC worked great with no indicator light warnings. Ms. Bundy More

Before going to the dealership we had already picked out the car we wanted, but John and John made sure that the car was washed and ready for us when we were there. We drove past 4 VW dealers to come to DA the car we wanted, but John and John made sure that the car was washed and ready for us when we were there. We drove past 4 VW dealers to come to DARCARS because they had the exact model we wanted and it paid off. We've had issues with the local VW dealers and to be honest it didn't seem like that wanted out business. Manager John gave us a fair price and worked with us to get a good number on our trade that my wife had an emotional attachment with. Derrek (the Finance Manager) was friendly, professional and timely when we were in his office. I can't speak for how the entire process works because we had already picked out the car we wanted, but everything else was smooth and unpainful. If you're seriously interested in a VW I would reccomend giving DARCARS a chance to earn your business. More