DARCARS Lexus of Silver Spring

Most enjoyable car purchasing experience. We negotiated the OTD price beforehand via email and calls. After agreed upon the OTD, we drove there (3hr away) and checked the car we intended We negotiated the OTD price beforehand via email and calls. After agreed upon the OTD, we drove there (3hr away) and checked the car we intended to buy. No issue found and then we quickly finalized the paperwork. Matt Manuel is the sales representative who helps us handle this process. He is very professional and cordial. He gives a very detailed explanation on basics of the car so that I do not have any issue driving home. (my first Lexus). Kai Graham and Delmy Vasquez are internet sales personnel and both of them are very responsive and reasonable during price negotiation. Never been pushed or tricked to buy any add-ons or services during the whole process. Highly recommend this dealership. More

Marius and Levonte were great and got me a great deal! Would recommend this dealer to anyone. Would recommend this dealer to anyone. More

Marius and Kirt and Bayo were so professional and helpful. They made purchasing a vehicle very easy and fast. Thank you all one again. helpful. They made purchasing a vehicle very easy and fast. Thank you all one again. More

Walter Amaya (Pre-Owned Sales Consultant @ DARCARS Lexus of Silver Springs MD) was "6" Stars out 5 Stars. Mr. Amaya is a clear asset to Joe and Jaimie of the DARCARS Auto Group. If I were to consider an ac of Silver Springs MD) was "6" Stars out 5 Stars. Mr. Amaya is a clear asset to Joe and Jaimie of the DARCARS Auto Group. If I were to consider an acquisition an LC or LFA I would consult Walter Amaya. Full Stop. More

Walter was so professional and helpful. He made purchasing a vehicle very easy. Our experience was great! Stefany was also wonderful in financing. He made purchasing a vehicle very easy. Our experience was great! Stefany was also wonderful in financing. More

Thanks! Ancel and Marius, I very much enjoyed working with you two on the purchase of the GX460. You both have a real professional ability to hear me and ada Ancel and Marius, I very much enjoyed working with you two on the purchase of the GX460. You both have a real professional ability to hear me and adapt to my needs. Best, More

Michael was fantastic! He was attentive, knowledgeable, patient, polite and a great listener. He was great to work with. He made us feel like family and not just like he w He was attentive, knowledgeable, patient, polite and a great listener. He was great to work with. He made us feel like family and not just like he was a salesman trying to sell a car. He helped us choose the best vehicle option without rushing us or pressuring us. I highly recommend Micheal Mesgina and the entire staff there. Class act! Thank you Michael! More

Marius and Bayo were such a great help today. They made it easy and overall a great experience. They made it easy and overall a great experience. More

Marius and Bayo were very helpful and were great at making the process easy. They answered all the questions well and explained everything well. Overall I recommend this dealership and thought they mad making the process easy. They answered all the questions well and explained everything well. Overall I recommend this dealership and thought they made everything very simple. More

They added extra fees that was not agreed upon. Asked for the OTD number and was given that. But when signing paperwork there was additional fees I never agreed upon. Tried to tell the finance bu Asked for the OTD number and was given that. But when signing paperwork there was additional fees I never agreed upon. Tried to tell the finance but they tried to argue with me. It still fit my budget so I bought it. Worst mistake ever. Is being 9 weeks and my title and registration is still in “process “. And went I came to get an update they give me the round about and say they will came me back. But they never do and I have to call back every time just to be put on hold for 30 mins and told they are busy and someone will call me back. And they don’t just a big ole looop. Run from this place and go somewhere else More