DARCARS Lexus of Silver Spring
Silver Spring, MD
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George Joseph found the perfect automobile for me! Working with him was such a pleasure. He was knowledgeable, helpful and patient. Thank you George, Wesley, and Marjahan for a most pleasant buying Working with him was such a pleasure. He was knowledgeable, helpful and patient. Thank you George, Wesley, and Marjahan for a most pleasant buying experience! More
Arlene was very professional, friendly, and helpful towards my father and me throughout the entire process of purchasing my first car. This made my experience at this dealer a wonderful and enjoyable o towards my father and me throughout the entire process of purchasing my first car. This made my experience at this dealer a wonderful and enjoyable one overall. Additionally, DARCARS Lexus of Silver Spring did an excellent job detailing the car. They had just received the car a few days before our arrival to the dealership, and they took the time to fulfill every request that we had for minor repairs. Thank you to Arlene for communicating these requests with the team. More
General Sales Manager Omar Alani and Executive Sales Consultant Lilian Tau were an outstanding team in helping me purchase my first Lexus. Lilian's in-depth knowledge of the Lexus lineup, along with his Consultant Lilian Tau were an outstanding team in helping me purchase my first Lexus. Lilian's in-depth knowledge of the Lexus lineup, along with his attentiveness to my concerns, led me to a vehicle that exceeded my expectations. Omar provided clear insights on pricing, trade-in value, and available incentives, making the process transparent and stress-free. Thanks to these gentlemen, buying a car from DARCARS Lexus of Silver Spring was effortless. I look forward to working with them again and highly recommend contacting Lexus of Silver Spring if you're in the market for a Lexus. Julius S. More
Went to see an Audi q4-2022; worked with Alan who is obviously new to car sales. He was very nice, allowed us to test drive without him since we knew the area and ensured our math was mathing. Decided t obviously new to car sales. He was very nice, allowed us to test drive without him since we knew the area and ensured our math was mathing. Decided to get the vehicle, waited a little too long to meet with finance, but Stefany was very nice and we were out quickly. Happy with my purchase and overall experience. More
Most enjoyable car purchasing experience. We negotiated the OTD price beforehand via email and calls. After agreed upon the OTD, we drove there (3hr away) and checked the car we intended We negotiated the OTD price beforehand via email and calls. After agreed upon the OTD, we drove there (3hr away) and checked the car we intended to buy. No issue found and then we quickly finalized the paperwork. Matt Manuel is the sales representative who helps us handle this process. He is very professional and cordial. He gives a very detailed explanation on basics of the car so that I do not have any issue driving home. (my first Lexus). Kai Graham and Delmy Vasquez are internet sales personnel and both of them are very responsive and reasonable during price negotiation. Never been pushed or tricked to buy any add-ons or services during the whole process. Highly recommend this dealership. More
Marius and Kirt and Bayo were so professional and helpful. They made purchasing a vehicle very easy and fast. Thank you all one again. helpful. They made purchasing a vehicle very easy and fast. Thank you all one again. More
Walter Amaya (Pre-Owned Sales Consultant @ DARCARS Lexus of Silver Springs MD) was "6" Stars out 5 Stars. Mr. Amaya is a clear asset to Joe and Jaimie of the DARCARS Auto Group. If I were to consider an ac of Silver Springs MD) was "6" Stars out 5 Stars. Mr. Amaya is a clear asset to Joe and Jaimie of the DARCARS Auto Group. If I were to consider an acquisition an LC or LFA I would consult Walter Amaya. Full Stop. More
Walter was so professional and helpful. He made purchasing a vehicle very easy. Our experience was great! Stefany was also wonderful in financing. He made purchasing a vehicle very easy. Our experience was great! Stefany was also wonderful in financing. More
BEWARE of the financial advisors and check the price before you sign the paperwork. They might trick you by adding $1,000 or more worth of additional fees that you had never agreed onto your loan. I cal before you sign the paperwork. They might trick you by adding $1,000 or more worth of additional fees that you had never agreed onto your loan. I called to inquire about the additional charges (Darcas Assurance) which I didn't agree to add to my loan and the financial advisor told me they had to add it on there if they gave the customer discount on the car which I didn't get it. I scheduled appointment with this advisor the other day to talk about this issue. I went there and was informed he had to leave early due to a family issue. I spoke with his manager instead. The manager told me that they needed to add it on the paperwork because they gave it to me as a complimentary. I was so confuse. Finally, he said that he need to take a look at all the paperworks on that day including the quote they gave me. I wanted to have the quote with me but they didn't let me have it. After that, I hadn't heard back form him. They charged me for $1,495 for Darcas Assurance, again I didn't agree but I only received a check $60 for tag and fee refund due to the incorrect car price. I tried to do the bussiness with them by adding two or three packages on and couldn't believe they still did this to me. I'd recommend people to come to this dealership if they didn't do this TRICK. More