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DARCARS Lexus of Greenwich - Service Center

Greenwich, CT

4.8
86 Reviews
Call Service Center (203) 869-6700

86 Reviews of DARCARS Lexus of Greenwich - Service Center

Sort by
March 08, 2022

Worked with Jeff multiple times and he is always a pleasure to work with. Very knowledgeable and efficient. Highly recommend. More

by Jamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2022 -

DARCARS Lexus of Greenwich responded

We are delighted to see this feedback, Jamie! It's wonderful that you can trust Jeff to take excellent care of you and your vehicle. Thank you for being part of the DARCARS Lexus of Greenwich family!

November 29, 2021

Jeff is great, walked me through the whole service and kept me up to date. More

by Jacob Grant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Castaneda
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Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

It's great that your service experience went off without a hitch, Anthony. We will be sure to let Jeff know you appreciated all the help. Have a great day! - The DARCARS Lexus of Greenwich Team

November 29, 2021

Worked with Edwin and he was really helpful explaining the service being done to the vehicle. More

by Jacob Grant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Molina-Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

Hi Anthony - We are happy to hear that Edwin took such great care of you and your vehicle! Thank you for choosing DARCARS Lexus of Greenwich for your service needs, we hope to welcome you back in the future. Drive safely!

November 29, 2021

service dept was very informative and helpful. Daniela was very pleasurable to work with. Highly recommended. More

by JCASTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
daniela serrano
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Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

Thank you for the great review! We appreciate your support and are happy to hear that Daniela delivered such a successful service experience. Drive safely, and we hope to see you back again at DARCARS Lexus of Greenwich!

November 29, 2021

EDWIN WAS GREAT. HAD ME OUT OF THERE LESS THAN EXPECTED, AND CAR WAS WASHED TOO! More

by PNKYNKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Molina-Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

It is terrific to hear that Edwin delivered such a thorough, efficient service experience for you! Thank you for choosing DARCARS Lexus of Greenwich and for stopping by to leave a review. Safe travels until we see you again!

November 29, 2021

Jeff was knowledgable and professional. Service was price quoted, and car was finished at the expected time. Recommended! More

by PNKYNKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Castaneda
Report | Print
Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

We appreciate the kind feedback! Jeff is an excellent member of our team, and it is wonderful to hear that he delivered such a successful service experience. Drive safely, and we hope to see you back at DARCARS Lexus of Greenwich down the road!

November 29, 2021

Had my car in for service recently. Working with Edwin is great, always picking up my car making sure I am available when it is delivered and always making sure its delivered in a timely manner. More

by anon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Molina-Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

Thank you for taking the time to review us! We strive to deliver seamless and accommodating service, and it is wonderful to hear that this was reflected in your time working with Edwin. Drive safely, and we hope to see you back at DARCARS Lexus of Greenwich down the road!

November 29, 2021

had my car serviced with jeff last week, he is always letting me know whats going with my car and making sure its done in a timely manner since i'm always waiting there for service. making sure i dont wa More

by anon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Castaneda
Report | Print
Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

We're pleased to have your business, and thank you for sharing these kind words. It makes us happy that Jeff was informative, helpful, and always ensures that you're back on the road in a timely manner. See you when you need us next here at DARCARS Lexus of Greenwich.

November 29, 2021

Justin is always a great help, and provides friendly professional service. Everything was explained so I knew exactly what was going on. More

by PNKYNKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Archilla
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Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

Thank you for the great review! We appreciate your support and are happy to hear that Justin went above and beyond to assist with your vehicle. Drive safely, and we hope to earn your business again at DARCARS Lexus of Greenwich!

November 29, 2021

worked with Justin over the weekend and was a big help. He took me in right away and got my car taken care of. Highly recommend this service dept!! More

by JCASTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Archilla
Report | Print
Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

Thank you for taking the time to share! It is our goal to deliver top-notch service, and hearing that this was reflected in your time working with Justin made our day. Safe travels, and we hope to see you back at DARCARS Lexus of Greenwich down the road!

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