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DARCARS Lexus of Greenwich - Service Center

Greenwich, CT

4.7
86 Reviews

86 Reviews of DARCARS Lexus of Greenwich - Service Center

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August 09, 2023

I have been using this dealership for at least 10 years. Prior to owning my 1st Lexus, I have had BMW’s and Mercedes. NOTHING compares to the service that I receive here. I am greeted in the parking lot! More

by smaloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

DARCARS Lexus of Greenwich responded

Sally, thank you for your loyalty to DARCARS Lexus of Greenwich over the years! We're delighted that Jeff and our team consistently welcome you with attentive and top-notch service. Your kind words mean a lot to us and we look forward to your next visit!

July 14, 2023

Courteous and very professional staff which goes the extra mile for the customer. Excellent, reliable service. More

by Sfeinmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

DARCARS Lexus of Greenwich responded

We're so thrilled to hear that our team was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Lexus of Greenwich. Drive safely!

June 27, 2023

Edwin is always very helpful and accommodating with my schedule, he always makes sure to let me know when the car is coming back. More

by Jacob Grant
Recommend Dealer
Yes
Employees Worked With
Edwin Molina-Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

DARCARS Lexus of Greenwich responded

Jacob, thank you for the review! We are so glad to hear that Edwin delivered such a successful service experience. Drive safely, and we hope to see you back again at DARCARS Lexus of Greenwich!

May 31, 2023

Edwin was very helpful in walking me through setting up my new phone. Was in and out. More

by Jacob Grant
Recommend Dealer
Yes
Employees Worked With
Edwin Molina-Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

DARCARS Lexus of Greenwich responded

Roger, thank you for the review! We appreciate the kind words about Edwin and hope to see you back at DARCARS Lexus of Greenwich!

May 31, 2023

The pick up service is always great, Edwin always makes sure to get my car back in a timely manner. More

by Jacob Grant
Recommend Dealer
Yes
Employees Worked With
Edwin Molina-Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

DARCARS Lexus of Greenwich responded

Roger, thank you for the review! We appreciate the kind words about Edwin and hope to see you again at DARCARS Lexus of Greenwich!

May 31, 2023

Worked with Edwin in the past, my car gets serviced and washed in the time he promises. More

by Jacob Grant
Recommend Dealer
Yes
Employees Worked With
Edwin Molina-Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

DARCARS Lexus of Greenwich responded

Roger, thank you for the review! We appreciate your business and hope to see you again at DARCARS Lexus of Greenwich. Safe travels!

May 31, 2023

Jeff in the service department is great! Always helpful and very knowledgeable. It’s always a positive experience coming into this dealership. Would highly recommend. More

by LizC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

DARCARS Lexus of Greenwich responded

We're thrilled to hear that Jeff provided you with a great experience, Liz! Thank you for recommending us here at DARCARS Lexus of Greenwich, and we hope to continue providing you with positive experiences in the future!

November 30, 2022

Lexus of Greenwich always provides top notch service. By far the easiest service department to deal with. Jeff is always a pleasure!! More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

DARCARS Lexus of Greenwich responded

Jamie, it makes us smile to hear that DARCARS Lexus of Greenwich always provides you with the quality service you deserve! Thank you for the shoutout to Jeff, and please come by anytime!

November 30, 2022

Service was quick and reliable. Always a pleasure servicing my car at Lexus of greenwich More

by JCASTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

DARCARS Lexus of Greenwich responded

This is a fantastic review! We are grateful for your trust and confidence in us! Thanks from the entire team at DARCARS Lexus of Greenwich!

November 30, 2022

Wonderful place wonderful people. Jeff in service is great. Would recommend to anyone in the market for a vehicle or getting their car serviced. More

by joshuacannata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

DARCARS Lexus of Greenwich responded

Thank you for this great review, Joshua! We are thrilled to hear that you have had a positive experience working with Jeff. Your feedback means a lot to the team here at DARCARS Lexus of Greenwich!

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