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DARCARS Lexus of Greenwich - Service Center

Greenwich, CT

4.8
86 Reviews

86 Reviews of DARCARS Lexus of Greenwich - Service Center

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April 04, 2024

Delt with gasper the service manager. He is the best and always willing to help me with no hesitation, great person and a great department to deal with. More

by gmejia44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Molina-Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Cerulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Luis Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

DARCARS Lexus of Greenwich responded

We're so glad to know that our service manager was able to assist you effectively at DARCARS Lexus of Greenwich. We appreciate your kind words and are here for any of your future needs!

March 11, 2024

Beware of any service done at their facility. I purchased a pre-owned vehicle there and a simple oil change was incorrectly performed. Oil filter installed was the wrong filter and was left loose More

by josorio7007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JAMES PALMER
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

DARCARS Lexus of Greenwich responded

Hi Mr. Osorio! I understand our team did take care of the outstanding issue we discussed. Thank you for reaching out so we could be of assistance!

December 20, 2023

I always get good service at Lexus of Greenwich. Caesar is a great employee always treating me like a VIP. More

by saved43Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Dec 20, 2023 -

DARCARS Lexus of Greenwich responded

Thank you for choosing Pride Kia of Lynn for your service needs and leaving us a five-star review! We are happy to hear you are still loving your Kia Niro and we'll always be here to keep it running smoothly. Safe travels!

December 08, 2023

Service was excellent. The assistant service manager was responsive and courteous. Cesar provided great customer service. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arboleda
Dec 11, 2023 -

DARCARS Lexus of Greenwich responded

We're delighted to know you had an excellent service experience with us at DARCARS Lexus of Greenwich. Your kind words about Cesar and our team are greatly appreciated!

December 06, 2023

Had our car serviced today. Jimmy did a great job and was very helpful and took the time to explained everything on the bill for us. More

by Honey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Morales / Jimmy
Dec 06, 2023 -

DARCARS Lexus of Greenwich responded

We're glad to know that you had a great experience with our service team at DARCARS Lexus of Greenwich. It's always important for us to ensure everything is clear and understood. Thanks for the positive feedback!

October 31, 2023

I was helped out by Edwin for my first service and was extremely happy to be in and out as he said. Car had the 5k mile service and was washed, definitely needed it. More

by Harrison
Recommend Dealer
Yes
Employees Worked With
Edwin Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

DARCARS Lexus of Greenwich responded

Harrison, we're glad to know Edwin and our team at DARCARS Lexus of Greenwich were able to provide a quick and efficient service for your car. We hope it's running smoothly after its 5k mile check-up!

October 31, 2023

Love the pick up service, Edwin always calls me to keep me updated and brings the vehicle back in a timely manner. More

by Alex
Recommend Dealer
Yes
Employees Worked With
Edwin Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

DARCARS Lexus of Greenwich responded

Alex, we're glad to know that you appreciate our pick-up service and Edwin's timely updates at DARCARS Lexus of Greenwich. Thank you for your positive feedback!

October 31, 2023

Edwin has helped me with both of my cars when it comes to the technology, understanding the vehicle makes me enjoy it more. More

by James Abate
Recommend Dealer
Yes
Employees Worked With
Edwin Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

DARCARS Lexus of Greenwich responded

James, we're glad to know that Edwin has been able to assist you with your vehicles at DARCARS Lexus of Greenwich. Thank you for your feedback!

October 31, 2023

Edwin always gives me a call the day before my service, it's very helpful since I have a very busy schedule. More

by Stephanie
Recommend Dealer
Yes
Employees Worked With
Edwin Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

DARCARS Lexus of Greenwich responded

Stephanie, we're glad to know that Edwin's reminder calls are helpful for you! Thanks for choosing DARCARS Lexus of Greenwich and sharing your experience.

October 31, 2023

Edwin is very patient when it comes to explaining the services to me, always takes good care fo me. More

by Rob
Recommend Dealer
Yes
Employees Worked With
Edwin Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

DARCARS Lexus of Greenwich responded

We are glad to hear that Edwin has taken excellent care of you. Thank you for choosing DARCARS Lexus of Greenwich, Rob.

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