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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
742 Reviews

742 Reviews of DARCARS Lexus of Englewood - Service Center

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December 31, 2022

Everything was great and efficient. Grace was great! My 10,000 mile check was done in under an hour More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace
Dec 31, 2022 -

DARCARS Lexus of Englewood responded

We're thrilled you enjoyed working with Grace and our team here at DARCARS Lexus of Englewood! Thanks so much for the supportive feedback, Kyle.

December 30, 2022

Daniel and Grace are both excellent . . They were very knowledgeable and pleasant to deal with More

by Mulierica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace
Dec 30, 2022 -

DARCARS Lexus of Englewood responded

Thank you for the great review! We appreciate the kind feedback about Daniel and Grace and hope to see you again at DARCARS Lexus of Englewood. Safe travels!

December 30, 2022

Grace is amazing. She’s friendly, charismatic and she is always willing to go the extra mile to help you find what you need and guide you where you need to go More

by Wjumbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace Griffin, Dick Shore
Dec 30, 2022 -

DARCARS Lexus of Englewood responded

We couldn't agree more, Grace always has our customer's backs! Thank you for the kind words and we wish you many safe and happy miles. - DARCARS Lexus of Englewood

December 30, 2022

The absolute BEST TEAM! A special thank you to Stanley Chen! Thank you so much for always giving the best service! This is my 5th year coming here and it’s always a great ex More

by sharon Borco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanley chen , Cynthia Jackson, Joseph England, Kristina Sinjari
Dec 30, 2022 -

DARCARS Lexus of Englewood responded

Sharon, thank you for the great review! We are so glad to hear that Stanley delivered such a successful service experience. Drive safely, and we hope to see you back again at DARCARS Lexus of Englewood!

December 29, 2022

Dan was very upfront and transparent throughout the entire repair process. The work was done well and my car is running great. Very professional all around. More

by Arslan87657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

DARCARS Lexus of Englewood responded

We will certainly let Dan know you had a great experience working alongside him. Thanks for putting your trust in the DARCARS Lexus of Englewood team!

December 26, 2022

I had my Rx350 5k service done and I am very happy with the service. Alex, Grace, and everyone that helped me was very professional, knowledgeable and courteous. The waiting area was beautifully decorate More

by Jetta lease Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Grace
Dec 27, 2022 -

DARCARS Lexus of Englewood responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Alex, Grace, and the DARCARS Lexus of Englewood team. Drive safely in your Lexus RX 350, and we hope to see you back again down the road!

December 25, 2022

I am happy with the service provided by this crew. Woody was super helpful in answering all of my very specific questions on the installation of tow hitch on my brand new NX 350. The installation took More

by alexd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody and Grace
Dec 27, 2022 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to let us know about your recent experience with the DARCARS Lexus of Englewood team. We're very pleased you can rely on our certified technicians and advisors to get the job done and will pass along your kudos to Woody. Thanks again and have a Happy New Year!

December 21, 2022

Stan was super helpful. Brought it into check battery and he combined it with a 20,000 life check so didn’t have to come back in a few weeks Thanks Lexus. More

by Lori Rothschild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan
Dec 22, 2022 -

DARCARS Lexus of Englewood responded

We're over the moon Stan provided excellent assistance that accommodated your maintenance needs, Lori! Thank you for being a DARCARS Lexus of Englewood customer. Safe travels, and we'll see you next time!

December 16, 2022

Grace has always been a delightful person to work with. She makes the overall experience something to look forward. More

by aajjmayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

DARCARS Lexus of Englewood responded

We appreciate the kind words about Grace and our team! Thanks for the review and your business here at DARCARS Lexus of Englewood! Take care!

December 15, 2022

Great Dealership to get your Lexus serviced. I highly recommend this Dealership. Two thumbs up. More

by JUANRANGEL1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALEX CHOE
Dec 15, 2022 -

DARCARS Lexus of Englewood responded

Juan, thank you for the great review! We are so glad to hear that you had such a successful service experience working with us. Drive safely, and we hope to see you back again at DARCARS Lexus of Englewood!

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