DARCARS Lexus of Englewood - Service Center

As usual, great service, easy to schedule appt, luxorious loaner. I scheduled tire rotation, wiper replacement,oil, a/c checkup. Completed within an outstanding time frame.Had a problem w/Lexus credit card loaner. I scheduled tire rotation, wiper replacement,oil, a/c checkup. Completed within an outstanding time frame.Had a problem w/Lexus credit card redemption of my many points.Handled very professionally by Nora and Pete Faltraco.I have friends who lease a very expensive German car fr another dealership-their loaners are HONDA! Thanks for the brand new RX loaner. Will definitely be back for service! More

My GS was vandalized and the windows and rook left open in a rain storm. I called Peter at Lexus.He handled the entire procedure--dealt with my insurance company, adjuster, car rental agency and body shop. in a rain storm. I called Peter at Lexus.He handled the entire procedure--dealt with my insurance company, adjuster, car rental agency and body shop.After completion of work there was an add'l area of concern and he contacted the body shop, agent, and adjuster so that everything was completed in a timely and satisfactory manner.My car is now completed to my 100% satisfaction.I will definitely use this dealer in the future for all of my Lexus needs. Thanks! More

mike is great. had some trouble w/ rx 350 on 3 - 4 occasions. mike was very understanding and slotted me in w/ no notice. while he's not a sales guy, my experience w/ him on the service front is mak occasions. mike was very understanding and slotted me in w/ no notice. while he's not a sales guy, my experience w/ him on the service front is makes me want to buy a lexus for my next car. (the sales experience is fleeting, you have much more interaction with the service dept). More

We switched from another Lexus Dealer to Lexus of Englewood for the purchase and service of our current automobile. We are very glad we did. The price of our car was competitive and the service given Englewood for the purchase and service of our current automobile. We are very glad we did. The price of our car was competitive and the service given at Lexus of Englewood is superior! We were lucky to be assigned Michael Ramos as the service advisor. Scheduling is never a problem, even for seemingly minor issues. Michael makes sure we are able to schedule servicing right away. The facility is clean and the staff is friendly. I can't imagine expecting better service! Bravo to Lexus of Englewood and Michael Ramos! More

Good clean good location all staffs are friendly and price was fair. Car was washed nice and clean and all tje service i requested was perfirmed as i requested i would recomend this service to all my f price was fair. Car was washed nice and clean and all tje service i requested was perfirmed as i requested i would recomend this service to all my friends abd family members who owns lexus and i will be back to lexus of englewood More

I enjoy bringing my car in for service because I know it is well taken care of by the Lexus service staff, especially Michael Ramos. He's extremely knowledgeable and very trustworthy. He always goes above is well taken care of by the Lexus service staff, especially Michael Ramos. He's extremely knowledgeable and very trustworthy. He always goes above and beyond to provide a full inspection of my cars and to inform me of what recommended remediations are necessary. I own 2 Lexus vehicles and will continue to only buy Lexus because of the great service I receive knowing that I won't be nickel and dimed for different service repairs like your typical mechanic. More

Mike is the best!!! He goes above and beyond to accomadate me and has done so ever since I've owned my 2006 RX330 Lexus. I wouldn't consider going to any other dealership, including those which are accomadate me and has done so ever since I've owned my 2006 RX330 Lexus. I wouldn't consider going to any other dealership, including those which are conviently located because of Mikes customer service ethics! He's the best and Lexus of Englewood is blessed to have him. More

I was involved in an accident 2 months ago and did not know what to do first. I called the closest dealer which was Englewood(not where I purchased).I spoke with Peter and he held my hand throughout the e know what to do first. I called the closest dealer which was Englewood(not where I purchased).I spoke with Peter and he held my hand throughout the entire process and the car was returned in perfect condition. Thank you for being there when I needed you most. More

I've owned over 4 Lexus vehicles purchased and serviced by Lexus of Englewood since year 2000. My experience by the service department is prompt attention to any and all service questions and requests, an by Lexus of Englewood since year 2000. My experience by the service department is prompt attention to any and all service questions and requests, and quick customer service on getting my vehicles in and out of service quickly without any problems. The personal attention and courteous behavior from all the Service Representatives, and the professionalism provided by the Service Director is the reason I will continue to purchase and service all my Lexus vehicles at Lexus of Englewood. My overall rating for the Service Dept is 100%+. More

On October 30, 2010 I have contacted Lexus of Englewood to get estimate on fixing steering pump. Up on short conversation with the service representative, I did not get any questions being answered, plus to get estimate on fixing steering pump. Up on short conversation with the service representative, I did not get any questions being answered, plus I have clearly understood that I am not welcome there. Contacted Tri State Lexus, where I was exceptionally served. More