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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
741 Reviews

741 Reviews of DARCARS Lexus of Englewood - Service Center

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October 26, 2013

Michael Ramos is a wonderful service advisor, he is extremely professional, knowledgeable, kind and always finds way to be most helpful and accommodating. I bought my Lexus at Prestige Lexus, in the be More

by CatherineG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
September 30, 2013

He's amazing, so friendly. I recommend him. He explains everyrhing, that I need ir for my lexus. I will visit teddy next time I go to lexus of englewood. More

by dkim0807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
teddy lee
September 24, 2013

Mike Ramos is the best service man that lexus of Englewood has very professional and most of all cares about my multi lexus vehicles I own hat off to him everytime I enter service thanks Patric More

by patrick01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike ramos
September 19, 2013

Michael was very curteous and obliging. Fast checking in and fast pickup. I got an appointment immediately . Fast answer to my calls. Great service. Would recommend to all my friends More

by sabbagh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
August 28, 2013

Michael Ramos has always been attentive to my needs. He returns calls promptly and handles all questions with ease. He is a pleasure to deal with. More

by songe5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
August 02, 2013

This is my second Lexus ES from Lexus of Englewood and the service is superb! Hit a curb and caused a flat tire, (with my 94 yr old Mom in the car) and they dispatched someone to help within 30 minutes. More

by cwheeler201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John from the Service Dept sent on a road call to change my flat tire
July 30, 2013

Dear representatives , I take this moment with great satisfaction to let you know how pleased I am with the service I have received from your service crew, especially Mr. Peter Arriola. Mr Arriola is More

by Amparonunez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Arriola
April 23, 2013

Peter Faltraco is very personable/professional and always such a pleasure to deal with. He has been my consultant before so I appreciate building the relationship with someone I know. My truck is always More

by Claudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
April 06, 2013

Mike Ramos is the definition of excellent customer service. He has always exceeded our expectations. Mike is one of the main reasons we have continued to get our cars at Lexus of Englewood. Frank, More

by KenSimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ramos and Frank Conticello, Carmine Demaio, Chris Vasallo
February 24, 2013

Michael was very knowledgeable. I mentioned the warning lights/error messages displaying on my dash and he knew exactly what the problem was and that this particular issue was covered by the manufacturer, More

by Brenon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
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