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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
742 Reviews

742 Reviews of DARCARS Lexus of Englewood - Service Center

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July 26, 2018

Service Very helpful and polite people Who solved my problem and gave Me all required info to deal with a pressing issue I encounted with my tires More

by ROZOVL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 26, 2018

Fast and Delicious The service excellence has become automatic and expected. No nonsense quick and I'm getting ready for a new Lexus. Very scarey in a good way. ! More

by GCONDOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic DiMartino
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write this review! We are pleased to hear about your excellent experience with us. If there is anything else we can do for you just give us a call! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 26, 2018

Great job 👍🏻 The service at this dealership is always great!! Job well done on my truck plus the service adviser Dan was awesome to say the least!! I’m glad I pur More

by CHRIS10069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Chris, thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 26, 2018

Pleased every time Joel has been my service rep since I’ve been leasing my car and I’m always very pleased with the outcome. This last visit was the first time that I More

by SWEETSINGERSUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this great review and also for your loyalty. We're so glad that Joel always takes such great care of you and your car! If you ever need additional help, please let us know! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 25, 2018

5k service. Fast and Friendly. Very Friendly and Prompt Attend to my needs. First 5k service was a Joy. Nice to see a friendly and kind explanations. Would love to visit again. More

by ALEX.GPROJECT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review, Alex. I am happy to hear that you were pleased with the service you received from us. I'll be sure to pass your thanks on to Dan, and if there is anything more that we can do please come back and see us again. Take care! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 25, 2018

Service I have a excellent service in my last time at the dealer, everyone made my life easier, the enveroment at the dealer was very good. Thank you for yo More

by LUIS.LITHGOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alton Howell
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Luis, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 25, 2018

Friendly and awesome staff I received excellent and friendly service from the moment I pulled into the garage. Transferring items from my car to the loaner and than back later o More

by CSHAPIRO56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 25, 2018

Great Service. Very efficient and friendly Very good service. Nice loaner friendly service Nice loaner. Very pleased to see the car was washed. And left a full tank of gas. Thanks very muc More

by fred.castrovinci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George george
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you, Fred, for giving us an excellent star rating! We are so happy you had a great service experience with us. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 25, 2018

Great service First time, they were great. Joe was my salesman when I bought my rav 4. Very polite and helpful. Service dept was quick. I will be back More

by Tommy917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kalachian
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! I will share your comments with Joe and we look forward to working with you again down the road. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 25, 2018

10,000 mile check up This dealership is outstanding. We bought 2 new lexus SUV’s within the last 8 months and are so are very happy with our purchases. Would highly rec More

by LTG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vasallo, Simone Morejon
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for taking the time to let us know how happy you are with your experience. Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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