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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
742 Reviews

742 Reviews of DARCARS Lexus of Englewood - Service Center

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August 20, 2018

Joel Vertiguete was terrific. He made the process very easy to endure. He was understanding and handled everything professionally and accurately. The whole thing was finished in m More

by MARIACRONAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joel vertiguete
Aug 21, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your review, Maria! We really appreciate your business and are so happy that Joel could provide great service to you and your vehicle. We look forward to serving you again! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 20, 2018

Courteous, accomodating and professional gave me a loaner with minimum of effort, explained what my car needed and had the car ready when they said it would The waiting area is very comfort More

by DRJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio
Aug 21, 2018 -

DARCARS Lexus of Englewood responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 17, 2018

Service department Had a huge issue with my gx460 truck when stepping on brakes the steering wheel would vibrate and pulsating brake pedal called and spoke with service More

by Cvasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel veriguete
Aug 17, 2018 -

DARCARS Lexus of Englewood responded

We can't tell you how much we appreciate your customer loyalty! Glad to hear that you are consistently impressed with our commitment to customer service. I’ll be sure to pass along your praises to Joel, and if there is anything more we can do for you please come back and see us any time! Take care! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 17, 2018

This Is My Auto Service Home For Years The service team at Lexus of Englewood is very professional, friendly and highly trained in delivering exceptional customer service. They return my c More

by ScoobydooInEnglewood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe, Dan, Jeff Barowski
Aug 17, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your continuous support and business! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 17, 2018

Trustworthy reliable efficient service Have been getting service done here for over 10 years. Always friendly, helpful and efficient and I can trust that things will be done well. More

by Sixela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Tedesco in Service
Aug 21, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this review! I’m glad to hear that our staff is always able to provide you with a friendly, helpful and efficient service experience during your visits. If you have any questions, please don't hesitate to reach out to us again. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 17, 2018

Good work Excellent work on accident repair. Friendly, kept me my insurance company informed with work progress and real repair cost. Helped me with enterprise More

by HONGPINGJ
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maurice Gargano
Aug 21, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 17, 2018

Excellent Service The service manager and staff were very accommodating. The service center is comfortable for waiting for the service and they were very helpful in get More

by Mnhorowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Aug 21, 2018 -

DARCARS Lexus of Englewood responded

Thanks for those kind comments! I’m happy to hear we were able to serve you well. We look forward to serving you on future visits! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 16, 2018

Asome It was very kindly and very nice . I checked up maintenance and everything. Service center people are very nice. I am proud of lexus dealer.. More

by JDSTIGERds676767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Kalachian, Chris Kim, Joe Kandil, Juan Cascardo
Aug 16, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 16, 2018

Service Maintenance Professional n Freindly greeted warmly Service Manager Courteous n came outside to check my car with me to make sure that the Issue was taken care o More

by ROSA376
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maurice
Aug 17, 2018 -

DARCARS Lexus of Englewood responded

Thank you very much for taking the time to share your experience with us, Rosa! It is wonderful to hear that Maurice has taken such great care of you! Please do not hesitate to reach out to us if you need anything in the future. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 16, 2018

Amazing service! I had 10000 miles service done a couple of days ago at Lexus of Englewood dealership. I was greeted, explained exactly what’s going to happen and then More

by marina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 17, 2018 -

DARCARS Lexus of Englewood responded

Marina, thank you for taking time out of your day to let us know how we are doing. We are committed to providing excellent service and I'm proud to hear that this was received during your visit. I'll pass on your words to David! Feel free to call or stop by if there is anything else we can do for you. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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