DARCARS Lexus of Englewood - Service Center

Friendly & attentive Everyone at service center was very friendly, attentive & helpful. They exhibited a great attitude and were went out of their way to ensure a good cu Everyone at service center was very friendly, attentive & helpful. They exhibited a great attitude and were went out of their way to ensure a good customer experience. More

Why is Lexus referred to as professional As soon as I pulled into the dealership I was welcomed and asked "How can I help you". I was then escorted to the waiting area which was very comforta As soon as I pulled into the dealership I was welcomed and asked "How can I help you". I was then escorted to the waiting area which was very comfortable and welcoming. There were chairs, couches, and places you could watch TV, read, converse or just be quiet. There were many choices of hot and cold beverages and a nice assortment of bagels. Within minutes my name was called and I was informed of the cost and time the service would take. I was asked if I wanted to wait or get a loaner. I informed the service advisor Jorge that there was a noise when I opened my trunk. Approximately an hour later Jorge told me the technician wanted to talk with me. I was informed that the wait time would be a little longer so that he could take care of the trunk noise. It's so nice to be kept in the loop. More

service review very friendly and helpful staff even though it took longer than promised. The lounge is clean and quiet. Also offered refreshments. The bathrooms are very friendly and helpful staff even though it took longer than promised. The lounge is clean and quiet. Also offered refreshments. The bathrooms are also clean. More

Excellent Lexus of Englewood is Great! The staff our wonderful and very helpful. They went out of their way when i had a problem. I highly recommend. Yose Lexus of Englewood is Great! The staff our wonderful and very helpful. They went out of their way when i had a problem. I highly recommend. Yoselin and Jorge Jorge were great! More

Quick and excellent service Jorge who helped me with service completed my needs and fixed everything that i problem with my car. It was nice experience and thanks to Jorge Jorge who helped me with service completed my needs and fixed everything that i problem with my car. It was nice experience and thanks to Jorge More

Best Servuce r in NJ Thie Englewood, New Jersey Lexus Service offers the best Servixe there is. They are there to help, courteous, on time and knowledgeable. Always Thie Englewood, New Jersey Lexus Service offers the best Servixe there is. They are there to help, courteous, on time and knowledgeable. Always a pleasant experience to have my car serviced. More

Excellent service Peter Faltraco is an amazing representative and very knowledgeable . Everyone was courteous and friendly from the people who receive me and throughout Peter Faltraco is an amazing representative and very knowledgeable . Everyone was courteous and friendly from the people who receive me and throughout the process. I always have my car serviced here. More

Very easy and professional service I had the bad luck of getting two badly damaged tires in two weeks that needed to be replaced. I have the tire insurance and they just replaced the t I had the bad luck of getting two badly damaged tires in two weeks that needed to be replaced. I have the tire insurance and they just replaced the tire quickly with no fuss at all. Steve Tedesco was my service advisor and he was very nice and helped me out a lot. More

Amazing new servicer. The service was the best so far. David was knowledgeable about my car and did a great job explaining what needs to be done. I should be back in a week The service was the best so far. David was knowledgeable about my car and did a great job explaining what needs to be done. I should be back in a week to take care of it. More

Another Great Service Experience I have always had a very positive experience at Lexus of Englewood. Most recently, I brought my car in for the 95,000 mike servicing. All staff were f I have always had a very positive experience at Lexus of Englewood. Most recently, I brought my car in for the 95,000 mike servicing. All staff were friendly, my service professional met with me quickly to review what needed to be done and provided me with the estimated cost. He stated that the servicing should be no more than 90 minutes and that is exactly what happened. More