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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
742 Reviews

742 Reviews of DARCARS Lexus of Englewood - Service Center

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September 17, 2018

Very pleasant visit I had a problem with my car and was not sure what are the issues. David helped with my car and he was extremely nice and he explained throughly. Most More

by SNYCCOMA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ermilio
Sep 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for the great review! I’m happy that David was able to help you take care of the issue with your vehicle. We look forward to seeing you next time you visit Lexus of Englewood! Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 15, 2018

Excellent Service Atmospehre From my greeting to the finished service I could not have been treated more respectfully, courteously and better than I was. Every step of my service More

by GB.UTTRACHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Sep 17, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your feedback with us. Peter and our service team will be thrilled to know you were fully satisfied with your service experience. We appreciate your business and we look forward to assisting you with any future automotive needs. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 14, 2018

Excellent service great customer service Great customer service very comfortable arrangement thank you for breakfast bagels and coffee hot tea cold water popcorn Yogurt I did not have to wait More

by LERSANGLOVJRS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tora, Bobby Giordano
Sep 14, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 14, 2018

Wonderful service Peter was very knowledgeable and helpful. The waiting room was well appointed and very comfortable. Thomas Giordano is a wonderful young man and did More

by STEVENSTONE5077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Bobby Giordano
Sep 17, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the excellent review, Steven! I'm glad to know that you appreciate our facilities as well as excellent service. I will pass your feedback along to Peter and Thomas. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 14, 2018

Excellent Great experience. Timely and accurate service. My service rep was very helpful. I would strongly recommend my friends go to Lexus of Englewood for th More

by STEVEINEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Sep 17, 2018 -

DARCARS Lexus of Englewood responded

Steve, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 13, 2018

Service review The service center is easy and convenient the staff is really welcoming and they are very helpful. They also do a great job of making you feel comfort More

by DEJESUS.JENNIFER14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge jorge , Chris Vasallo, Chad Kunz, Jeff Barowski, John Guarnieri, Bobby Giordano
Sep 13, 2018 -

DARCARS Lexus of Englewood responded

Thank you, Jennifer! Our service center works hard to provide a five-star service experience to each guest and it means so much to hear we are reaching that goal. We look forward to continuing to provide excellent service for you and your Lexus for years to come. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 13, 2018

The service was exceptional! The collaborative teamwork amongst the service dept staff was superb! Everything was handled in a timely fashion. I was walked through the entire step More

by FREDDIEHENDRIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan,Phillips
Sep 13, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input, Freddie. Glad to hear that you were impressed with the service we offer here at Lexus of Englewood. If there is anything more we can do for you please come back and see us any time! Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 13, 2018

Looking forward to experience. Pleasent experience. Wifi was great. Well appointed waiting area. Nice place to do some quiet thinking. The service guys will amaze you with their spe More

by TUSHARVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Giordano
Sep 14, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the excellent review! We are glad to know that you appreciate our facilities as well as excellent service. Please feel free to call or stop by if there is anything else we can do to help you. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 13, 2018

Always Great Steven was very personal. Very helpful. I love my Lexus. Everytime I come to this service center I feel important Plenty of snacks while we waited. More

by ROBYNMORAN1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven (can’t remember his last name)
Sep 14, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your experience with us! We are very pleased that you receive great customer service for every visit. I will share your comments with Steven and we look forward to seeing you at our dealership in the future. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 13, 2018

Excellent service, support, pick up and drop off. I always have a very +ve experience with this dealer either for sale, service or support. Peter and David have been always very responsive. I apprecia More

by GUPTA.K.SUBHASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter and David in service
Sep 14, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write a review and for your business! Peter and David will appreciate your positive feedback! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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