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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
742 Reviews

742 Reviews of DARCARS Lexus of Englewood - Service Center

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September 24, 2018

Amazing It was great experience once again at the Lexus of Englewood.they were very friendly gave me loaner car and my car was ready on time. More

by NAWAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 24, 2018

Great service and knows how to take care of customers Great service great price satisfying repair providing good foods. I pay toll and I drive more to get Lexus of Englewood but I like this place more tha More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter and Steve as service consultunt
Sep 25, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input, Joseph. Glad to hear that you are happy with the service we offer here at Lexus of Englewood. I’ll share your comments with Steve and Peter, and if there is anything more we can do for you please come back and see us any time! Take care! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 24, 2018

Excellent Have owned and serviced a Lexus for the longest time at this dealership and Peter F (as well as the other service reps) are conscientious and caring. More

by MAH.MDPC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Faltreco my service advisor , John Guarnieri
Sep 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your continuous support and business! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 24, 2018

Amazing staff Oil change and also fixed a rim, Joel was very helpful took care of me and my car and gave me a loaner car to use More

by ramzy_j911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel V
Sep 25, 2018 -

DARCARS Lexus of Englewood responded

Hi Ramzy and thank you for this great review! I’m excited to hear that Joel took care of you! He is a great asset and we appreciate all he does. Thank you again and we hope to see you again in the future. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 24, 2018

Excellent Every time I come there I get good service and help and the staff is great ppl yo deal with they make me feel very comfortable More

by SHAVAREE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George george
Sep 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your experience with us! I’m very pleased that you receive excellent service for every visit. We look forward to seeing you at our dealership in the future. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 22, 2018

Safety Recall As usual the service and professionalism was awesome. The representative that I have seen in the pass was out that day but Steve was just as good. He More

by itstjones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Tedesco
Sep 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review. I’m happy to hear that you were pleased with the service you received from Steve. If there is anything more that we can do please come back and see us again. Take care! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 21, 2018

Did a good job. Service rep Steven Tedesco does a great job. Follows through with status until pickup. He follows through and keeps you updated. Also Bob Giordano doe More

by SDAD331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Tedesco , Bobby Giordano
Sep 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write this review. I am happy to hear that Steven and Bob were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 21, 2018

Great service, attentive staff I brought my Lexus 350 in for its 60k service. As usual I was greeted by the receiving staff with courtesy. I then was greeted by my service advisor J More

by ERICD3.1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Veriguete
Sep 25, 2018 -

DARCARS Lexus of Englewood responded

Hello Eric and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Joel and the rest of the staff were there to provide you with such exceptional service! If there is anything more we can do please come back and see us again any time! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 21, 2018

Service very good Kind and fast... Everything good Thank you very much I have another appoinment is this sat. 22.09.18 I hope see you sat. Morning. More

by Kyuhyeong jang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 21, 2018

Amazing service Joel Veriguate help me to get the partfor my vehicle, everything was handle , staff super courteous friendly my service repairs were done in a timely More

by Erick10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Sep 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this wonderful five-star service review, Erick! We truly appreciate it. I am happy that our entire team was able to assist you with your repairs. We look forward to assisting you in the future! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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