DARCARS Lexus of Englewood - Service Center

AWESOME!!! Customer Service I bought my vehicle in for an oil change and routine maintenance, A serious Problem was found in my radiator that potentially could have destroyed the I bought my vehicle in for an oil change and routine maintenance, A serious Problem was found in my radiator that potentially could have destroyed the vehicle. My Service Consultant BECKY G. Made sure that I had a replacement vehicle and went totally Above and beyond to assure me that my vehicle was repaired properly and the cost for all of the work done was reasonable.all while keeping me informed throughout. BECKY G. I can not Thank you enough!!! More

Great visit Originally came in for a interval inspection needed brakes the rep was professional and courteous the service was efficient. The waiting area is comfo Originally came in for a interval inspection needed brakes the rep was professional and courteous the service was efficient. The waiting area is comfortable and there are always loaner vehicles available for use which came in handy due to the unexpected timing of the repair. Extremely accommodating!! Thanks Lexus if Englewood...! More

brought my car in for service Trying to service my battery myself I dropped battery holder into engine compartment and I could not retrieve the part.I became very up set for my mis Trying to service my battery myself I dropped battery holder into engine compartment and I could not retrieve the part.I became very up set for my mistake and did not know what to do. I drove to Lexus of Englewood, talked to service adviser Joel Veriquete, he told me not to worry that they would fix the problem. He was a perfect gentleman about the problem I caused. About an hour later my car was fixed and I was on my way home very relieved.Mr Veriquete treated me as though I was his dad. So glade I decided to go to the dealership.I expected the visit would be quite costly,I was very surprised at a $42.00 service charge. very very reasonable for that amount of time. More

Amazing dealership One of the best dealership on the east coast. This Lexus dealership beat out Mercedes, Acura, Audi and Infinity in terms of price, quality and outstan One of the best dealership on the east coast. This Lexus dealership beat out Mercedes, Acura, Audi and Infinity in terms of price, quality and outstanding attentiveness to customer satisfaction. More

Great Experience with Joel Veriguete and service department Like always at this dealership the service is top notch beginning with the guys at the valet who are courteous and pleasant to my service Advisor Jo Like always at this dealership the service is top notch beginning with the guys at the valet who are courteous and pleasant to my service Advisor Joel Veriguete who greets you with a smile and firm handshake and who knows exactly what needs to be done on your vehicle from something not working correctly to your regular service he makes sure the job is done right! And alway goes the extra mile to make sure your happy with the service provided he is truly on top of his game when comes service adviser More

Quick prompt service and a loaner ready immediately I had a problem with my tire. I did not have an appointment. I just stopped by and they gave me a loaner and fix the tire. My car was ready the next I had a problem with my tire. I did not have an appointment. I just stopped by and they gave me a loaner and fix the tire. My car was ready the next day. More

Repair of door handle on RX400H Manager extremely helpful - got service done promptly and efficiently.. was waiting quite awhile and manager stepped in got my repair done quickly and Manager extremely helpful - got service done promptly and efficiently.. was waiting quite awhile and manager stepped in got my repair done quickly and efficiently. Thank u More

Great customer service Rafael was very helpful, when I came in he was quick, and very respectful. When I came in for assistance for pairing my phone, he was quick to resolv Rafael was very helpful, when I came in he was quick, and very respectful. When I came in for assistance for pairing my phone, he was quick to resolve my problem. More