DARCARS Lexus of Englewood - Service Center
Englewood, NJ
742 Reviews of DARCARS Lexus of Englewood - Service Center
Kristina was so helpful to me when she serviced my car recently. I’m so happy that she let me know about her new job at DARCARS Lexus of Englewood. I will be a loyal customer from now on! Kristina is t recently. I’m so happy that she let me know about her new job at DARCARS Lexus of Englewood. I will be a loyal customer from now on! Kristina is the best! More
Service rep courteous, listened carefully, and responsive in explaining the repairs available and needed. Follow-up were timely and the repairs and up dates were well done. in explaining the repairs available and needed. Follow-up were timely and the repairs and up dates were well done. More
I highly recommend Dan Phillips at Lexus of Englewood. He has always been extremely helpful and a pleasure deal with when I have my car serviced. He has always been extremely helpful and a pleasure deal with when I have my car serviced. More
Excellent service Department, very knowledgeable. Prompt service. My car was serviced and it ran as if it were brand new! Prompt service. My car was serviced and it ran as if it were brand new! More
Came from a different dealer to this one and it was hands down the best decision. The service was impeccable and my car was back to running perfectly again. Juan was super attentive and helped me every bit o down the best decision. The service was impeccable and my car was back to running perfectly again. Juan was super attentive and helped me every bit of the way. My only regret is not coming here sooner! More
Joel is a awesome service advisor. He is consistently truthful and upfront with you about any and all issues with your Lexus. He makes it seem like my Lexus IS the only car he is addressing when I’m th truthful and upfront with you about any and all issues with your Lexus. He makes it seem like my Lexus IS the only car he is addressing when I’m there. He consistently keeps me updated and in the loop. Making sure that my Lexus lives up to the reputation of the brand. If given the choice, I sincerely would recommend that he becomes your advisor. He has been mine for over 5 years- instilling in me the confidence in him that I went out and purchased a 2 door sports coup to go along with my RX - knowing full well when and if the time comes that my sports coup needs service ( (we don’t put many miles on it) it would receive the best service possible at Lexus of Engelwood He is great in keeping in touch ( if I should leave him a message I know that he will always get back to me the same day, usually within an hour’s time). In business they say “ your only as good as the people you surround yourself by” He proves this saying each and every time I come in for service. Congratulations to Lexus if Englewood for making Joel part of the service team.. He goes beyond normal standards for service advisors. Steven D - More
The service manager told me the pimple on my front hood on my new Lexus e 350 was caused by tree sap, nothing further than the truth, Terrible attitude on my new Lexus e 350 was caused by tree sap, nothing further than the truth, Terrible attitude More
Holy cow! I owned a sienna for years, for all the obvious reasons.,i stepped up to a 2013 Lexus rx350. Boy was it nice! But more importantly, the service manager Juan Rodriguez was a dream come true. Listen reasons.,i stepped up to a 2013 Lexus rx350. Boy was it nice! But more importantly, the service manager Juan Rodriguez was a dream come true. Listened,polite, kind and was fair and candid, beyond any past experience. Oh I must add a great bright guy to just talk about the craziness of this year. Respected by his crew, a home run. Don’t let him slip out of your fingers. He’s the real deal! Much respect Greg Foudy and Dale Kopel More