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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
742 Reviews

742 Reviews of DARCARS Lexus of Englewood - Service Center

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April 07, 2022

Always great experience at Darcars. Kristina was fantastic. The staff is also noticeably friendly which is refreshing. More

by wlally
Recommend Dealer
Yes
Employees Worked With
Kristina Sinjari
Apr 07, 2022 -

DARCARS Lexus of Englewood responded

We are thrilled to see your positive feedback about Kristina and our team! Thank you for being a great DARCARS Lexus of Englewood customer and for sharing your support. Drive safely until we see you next!

April 02, 2022

Worst dealer ever, she did not help me at all with any of my issues. I have full insurance coverage for my tires and one of my tires was constantly losing air. I asked her kindly to please replace it but thi More

by Andy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kristina Sinjari
Apr 04, 2022 -

DARCARS Lexus of Englewood responded

As you can imagine, this is very worrying to hear, Andy. While we understand you're upset, we would appreciate the opportunity to better understand what happened here and do what we can to make it right. Please get in touch with our Customer Relations team at customerrelations@darcars.com or 1-800-327-2277 so we can address this directly - we will look for your contact information, as well. Thank you.

March 31, 2022

I had my car serviced with Dan Phillips. He is always very helpful and explained the work needing to be done thoroughly. Highly recommend him, More

by Rick L
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

DARCARS Lexus of Englewood responded

Hi Rick - We are happy that Dan and the team could deliver a five-star experience! Thank you for choosing DARCARS Lexus of Englewood and for stopping by to leave a review. Drive safely until we see you next!

March 31, 2022

I went to Lexus of Englewood to got new tires today and the service was excellent. Kristina Sinjari was very nice and very helpful. She explains in great detail. and Everyone else is very nice. Love to More

by jaevo91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Sinjari
Mar 31, 2022 -

DARCARS Lexus of Englewood responded

It is wonderful to see that Kristina and the team went the extra mile to make your service experience a great one! We always aim to deliver stellar experiences for our valued guests, so it is gratifying to see that you left us satisfied. Thanks for choosing DARCARS Lexus of Englewood and please let us know if we can help you down the line!

March 28, 2022

She was attentive, helpful and knowledgeable. She explained everything and made the time fly by. More

by jeremyspayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Sinjari
Mar 28, 2022 -

DARCARS Lexus of Englewood responded

Hi Jeremy - We are thrilled that you had such a positive experience with our team! Thank you for giving DARCARS Lexus of Englewood your business and your five-star review. We hope you will continue to choose us for your service needs!

March 27, 2022

I had a flat tire and Cynthia Jackson, Assistant Service Manager, provided amazing service and got me a replacement tire quickly. I highly recommend this service center. More

by Merydith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Jackson
Mar 27, 2022 -

Merydith responded

Cynthia and team did a great job!!

Mar 28, 2022 -

DARCARS Lexus of Englewood responded

Merydith, thank you for taking the time to review us! We are so glad to hear that Cynthia was able to assist with your vehicle and get you back out on the roads. Drive safely, and we hope to see you back at DARCARS Lexus of Englewood!

March 25, 2022

Cynthia Jackson! She was awesome !! She was very kind she help me with everything I love her service Thanks Cynthia!! More

by JY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Jackson
Mar 25, 2022 -

DARCARS Lexus of Englewood responded

Thank you for your commending Cynthia! We are so happy to hear that her service stands out to you. Have a great weekend! - DARCARS Lexus of Englewood team

March 25, 2022

Cynthia was great. She took the time and effort to resolve all my problems and concerns. More

by HT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia
Mar 25, 2022 -

DARCARS Lexus of Englewood responded

We are delighted that you were so well taken care of by Cynthia and the team! Thank you for choosing DARCARS Lexus of Englewood and for stopping by to leave a review. Drive safely!

March 22, 2022

One name, Cynthia Jackson! She was phenomenal! Awesome service and very informative! She treated me like a valued customer. Individuals like her keep smiles on the customers fa More

by Chyna.Strickland
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cynthia Jackson
Mar 23, 2022 -

DARCARS Lexus of Englewood responded

Chyna, thank you for the great review! We are so glad to hear that Cynthia delivered such an outstanding service experience. We will be sure to pass on the kind feedback to her. Drive safely, and we hope to see you back at DARCARS Lexus of Englewood!

March 14, 2022

Kristina was really nice To me she help me with everything I need I love her service ❤️‍🔥 More

by Jlromero85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Sinjari
Mar 14, 2022 -

Jlromero85 responded

Very nice helpful people there Except when Kristina told them to bring my car to the front they parked at the back

Mar 15, 2022 -

DARCARS Lexus of Englewood responded

Kristina will be gratified to learn that you were so satisfied with your experience! Thank you for visiting. We hope to see you again soon!

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