Back

DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
742 Reviews

742 Reviews of DARCARS Lexus of Englewood - Service Center

Sort by
July 08, 2022

I have always received excellent service from DARCARS Lexus of Englewood. I have been a customer there for many years. This is just a recent example. When I came in today to make an appointment with a lo More

by alsilver2272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vasallo, Peter Faltraco
Jul 08, 2022 -

DARCARS Lexus of Englewood responded

Wow! We are over the moon to hear that Alexandrea at DARCARS Lexus of Englewood went above and beyond to make sure you received the service you needed. Thank you for sharing your experience, and have a great day!

June 30, 2022

Dan Phillips in Service is always very helpful. I have had good experiences every time I have had maintenance done. Highly recommend More

by Jody B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

DARCARS Lexus of Englewood responded

We're glad Dan and the DARCARS Lexus of Englewood service team always take great care of you, Jody! Thank you for the fantastic review and for trusting us with your maintenance needs! Till next time.

June 19, 2022

Never a hassle when you get your car serviced at DARCARS Lexus of Englewood. Exceptional customer service! Yoselyn and Alejandra at the front desk are extremely helpful. My service advisor Cynthia is great More

by Sebastiantabares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace!, Cynthia Jackson, Joseph England, Kristina Sinjari
Jun 20, 2022 -

DARCARS Lexus of Englewood responded

Sebastian, thank you for the great review! We are so glad to hear that you had a successful service experience working with Yoselyn, Cynthia, Grace, Alejandra, and the DARCARS Lexus of Englewood team. Drive safely, and we hope to see you back again down the road!

June 18, 2022

I had my car serviced here today. Dan really made and easy and seamless process from beginning to end. Customer service is simply beyond exceptional. More

by wendyg0823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

DARCARS Lexus of Englewood responded

Dan will be gratified to learn that you were so satisfied with your experience! Thank you for visiting, Wendy. We hope to see you again soon!

June 01, 2022

Dan Phillips was great! From the drop off to the pick up, everything went smoothly More

by M Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

DARCARS Lexus of Englewood responded

Thank you so much for your five stars! We are delighted to hear that Dan helped get your vehicle running smoothly in a timely manner. All of us at DARCARS Lexus of Englewood appreciate your support and look forward to assisting you in the future!

May 26, 2022

Couldn't have asked for a better experience! From the person who took my car and reminded me to take my phone, the women who checked me in and out, the service person Joseph and the work that wa More

by bonniebermandmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph England
May 27, 2022 -

DARCARS Lexus of Englewood responded

Bonnie - We are thrilled to hear that from start to finish you had a five-star service experience working with our DARCARS Lexus of Englewood team. Thank you for posting a review and mentioning Joseph! We look forward to assisting you in the future.

May 25, 2022

Alexandria’s greeting followed by caring attentiveness was simply exceptional. And it is great to see that Grace is back. I missed Grace’s inviting personality. More

by aajjmayo
Recommend Dealer
Yes
Employees Worked With
Alexandria and Grace - I give them 5 Stars
May 25, 2022 -

DARCARS Lexus of Englewood responded

We're so pleased the DARCARS Lexus of Englewood team always makes sure you're taken care of. Alexandria and Grace will appreciate your shoutout!

May 21, 2022

Had a great experience with Lexus of Englewood and the service Rep Dan was Great! More

by Don L.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

DARCARS Lexus of Englewood responded

Don, we're delighted to hear that Dan and the DARCARS Lexus of Englewood team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!

April 24, 2022

Dan was very helpful. The service went very smooth. The explanation of what was needed and the time estimate were on point More

by danny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

DARCARS Lexus of Englewood responded

Danny, thank you for taking the time to review us! We are so glad to hear that you had a successful experience working with Dan and the DARCARS Lexus of Englewood team. Drive safely, and we hope to see you back again down the road!

April 24, 2022

I had my car at my local mechanic and he couldn’t diagnose why my check engine lihjt kept coming on. One visit with Dan and technician and they were able to fix once amd for all. More

by S Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

DARCARS Lexus of Englewood responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Dan and the DARCARS Lexus of Englewood team. Drive safely, and we hope to see you back again down the road!

...
13
...