DARCARS Lexus of Englewood - Service Center
Englewood, NJ
742 Reviews of DARCARS Lexus of Englewood - Service Center
I have always received excellent service from DARCARS Lexus of Englewood. I have been a customer there for many years. This is just a recent example. When I came in today to make an appointment with a lo Lexus of Englewood. I have been a customer there for many years. This is just a recent example. When I came in today to make an appointment with a loaner car for next week, I wanted a specific day and time, which is difficult because of the high demand. When it looked like it just couldn't happen, most receptionists would simply apologize that they are unable to accommodate my request. However, Alexandrea in reception got right on the phone and did her magic. She really went out of her way to help me out and got me exactly what I wanted. That's great customer support! More
Dan Phillips in Service is always very helpful. I have had good experiences every time I have had maintenance done. Highly recommend I have had good experiences every time I have had maintenance done. Highly recommend More
Never a hassle when you get your car serviced at DARCARS Lexus of Englewood. Exceptional customer service! Yoselyn and Alejandra at the front desk are extremely helpful. My service advisor Cynthia is great Lexus of Englewood. Exceptional customer service! Yoselyn and Alejandra at the front desk are extremely helpful. My service advisor Cynthia is great as usual as well as service manager Grace. They were able to answer all of my questions and even gave me a certificate for a free detail! I will stick with this dealership through thick and thin!! More
I had my car serviced here today. Dan really made and easy and seamless process from beginning to end. Customer service is simply beyond exceptional. Dan really made and easy and seamless process from beginning to end. Customer service is simply beyond exceptional. More
Dan Phillips was great! From the drop off to the pick up, everything went smoothly From the drop off to the pick up, everything went smoothly More
Couldn't have asked for a better experience! From the person who took my car and reminded me to take my phone, the women who checked me in and out, the service person Joseph and the work that wa From the person who took my car and reminded me to take my phone, the women who checked me in and out, the service person Joseph and the work that was done. I brought my car in at 8am, left with a loaner vehicle and received a call at 9:30 it was ready for pick up. More
Alexandria’s greeting followed by caring attentiveness was simply exceptional. And it is great to see that Grace is back. I missed Grace’s inviting personality. was simply exceptional. And it is great to see that Grace is back. I missed Grace’s inviting personality. More
Had a great experience with Lexus of Englewood and the service Rep Dan was Great! service Rep Dan was Great! More
Dan was very helpful. The service went very smooth. The explanation of what was needed and the time estimate were on point The service went very smooth. The explanation of what was needed and the time estimate were on point More
I had my car at my local mechanic and he couldn’t diagnose why my check engine lihjt kept coming on. One visit with Dan and technician and they were able to fix once amd for all. diagnose why my check engine lihjt kept coming on. One visit with Dan and technician and they were able to fix once amd for all. More