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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
742 Reviews

742 Reviews of DARCARS Lexus of Englewood - Service Center

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November 29, 2022

Jeff and Grace were both polite and efficient. The team members who checked me in were also pleasant and helpful. We have been Lexus owners for 20 years and have been extremely satisfied with th More

by ChristineM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Grace
Nov 29, 2022 -

DARCARS Lexus of Englewood responded

Christine, thank you for the great review! We are so glad to hear that Jeff and Grace delivered such an outstanding service experience. Drive safely, and we hope to see you back again at DARCARS Lexus of Englewood!

November 29, 2022

Jeff Godwin, Grace and the entire team at Darcars service department that I encountered were extremely helpful, caring, professional and informative. Jeff kept me abreast as to what was happening with my veh More

by Olori610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Godwin
Nov 29, 2022 -

DARCARS Lexus of Englewood responded

We are thrilled that you had such a positive experience with Jeff, Grace, and the team! Thank you for choosing DARCARS Lexus of Englewood and for sharing your support on our page. Drive safely until we see you again!

November 28, 2022

Just wanted to thank Dan for excellent service experience. Service performed while waiting, in less time than promised. Service area is comfortable. Grace at reception was also very nice and helpf More

by Jukelew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace
Nov 28, 2022 -

DARCARS Lexus of Englewood responded

Thank you for the great review! We are so glad to hear that Dan delivered such a successful service experience. Drive safely, and we hope to see you back again at DARCARS Lexus of Englewood!

November 26, 2022

Jeff was my service man and he was extremely helpful. Not only did he help pinpoint my car issues but he was so patient throughout the process and willing to help me. He is very knowledgeable about cars More

by Saralou1197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Godwin
Nov 28, 2022 -

DARCARS Lexus of Englewood responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jeff and the DARCARS Lexus of Englewood team. Drive safely, and we hope to see you back again down the road!

November 25, 2022

I had a easy service appt. It took a little longer than expected, but Jeff and Grace made sure I was alerted the whole time. More

by cameraadorkable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Grace
Nov 25, 2022 -

DARCARS Lexus of Englewood responded

We're happy to hear that our team was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Lexus of Englewood. Drive safely!

November 21, 2022

I highly recommend Dan and his staff at Lexus of Englewood. He is always very pleasant and helpful. Keep up the good work! More

by Ann L
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

DARCARS Lexus of Englewood responded

Thanks for recommending Dan and the rest of the team at DARCARS Lexus of Englewood. It means a lot to all of us, Ann!

October 31, 2022

I have always received outstanding service from Dan Phillips and I am always happy to see he is there when I bring the car in service. Keep up the good work. More

by Maxx lex
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

DARCARS Lexus of Englewood responded

We are happy to hear that you are always so well taken care of here at DARCARS Lexus of Englewood! Thank you for your confidence in Dan and the team, we look forward to seeing you next time.

October 28, 2022

The service manager was knowledgeable and attentive. Surprisingly, I was out under two hours. Well done. More

by Boylaurel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woodrow Mcfadden
Oct 28, 2022 -

DARCARS Lexus of Englewood responded

Thanks, Boylaurel, for leaving DARCARS Lexus of Englewood a review! We are pleased to hear you had a quick service visit.

October 27, 2022

Jeffrey was amazing, very professional and efficient. Saved me hundreds of dollars!! And Thats what customer service is all about, Lexus is lucky to have a guy like Jeff. Give him a raise! Thank you! More

by Ashleybrito719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Godwin
Oct 28, 2022 -

DARCARS Lexus of Englewood responded

Jeffrey and the entire DARCARS Lexus of Englewood team are thrilled to see this glowing review, Ashley! Thank you so much for supporting DARCARS Lexus of Englewood and please let us know if you need anything down the line!

October 20, 2022

Had the pleasure of meeting our new assigned service advisor Dan today and couldn't be more pleased. Very professional and helpful. More

by shazela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist Grace that checked us out is always so helpful and with a smile. So a joy to speak to her. Also service did an excellent job sanitizing and cleaning my car. Thanks Dan. Will definitely be back, although my warranty is up..
Oct 21, 2022 -

DARCARS Lexus of Englewood responded

We are thrilled that you were so well taken care of by Dan and we will pass along your appreciation to him. Thank you for trusting DARCARS Lexus of Englewood with your business, we look forward to your next visit.

Oct 23, 2022 -

shazela responded

Awesome, he was definitely super and it made a difference 🙏

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