
DARCARS Lexus of Englewood
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,282 reviews
Steven Ocampo is soft-spoken but from the very start, he can assure you that he can extend the best dealership experience that you can have from car dealers. Steven is not typically a salesman. He becomes can assure you that he can extend the best dealership experience that you can have from car dealers. Steven is not typically a salesman. He becomes a personal friend while you keep talking to him. I wish all salesman are like him. More
I went shopping at three Lexus dealerships when buying my new ES350 and Lexus of Englewood treated me the best by far. Everyone from the Receptionist, my Sales rep, Sales Manager and Financial Service rep we new ES350 and Lexus of Englewood treated me the best by far. Everyone from the Receptionist, my Sales rep, Sales Manager and Financial Service rep were fantastic and very easy to make this deal with. There was no pressure into purchasing the car on the spot like at the other two dealerships. Alton was great! Alton showed me all the available colors they had in person in their lot and went over every technical gadget the car had. He worked with me getting my monthly payment just where I wanted it. Alton was never pressuring and is sincerely a great guy. Patrick Genova came over during the deal and he was super nice. Never once was he pressuring to close the deal or trying to force me to leave with the car that night like most Sales Managers do after speaking with the Sales Reps. They both made sure I was not only comfortable with the deal but that I was completely happy and satisfied with my new car choice and color. Bob Pellecchia was the Financial Service rep and was also a great guy who helped the deal go as smoothly as possible. After all the paperwork was completed they had a service tech sit in the car with me and setup everything! Every setting and detail you could imagine. I would have never figured that all out on my own or from reading the book, who has the time? I will never go to another dealership every again. Besides rolling out a red carpet when I got there, I was treated like I was more than just another sale to them. I was treated with respect and treated more than fairly. I definitely give this dealership the highest rating possible!!! More
We went to the Lexus of Englewood on an unscheduled visit. We just wanted to test drive the new IS 350 and ES 350 at this dealership. We walked into the dealership and were greeted by their very very visit. We just wanted to test drive the new IS 350 and ES 350 at this dealership. We walked into the dealership and were greeted by their very very friendly staff. We were introduced to Mr. Steven Ocampo and he did a fantastic and a great job in helping us decide the right car. We were NEVER forced and were never pressurized. Mr. Steven Ocampo did a Truly OUTSTANDING job at helping us at every step in arriving at the right decision. We walked in and walked out of the dealership with a wonderful experience and a fantastic car. We would like to thank Lexus of Englewood and Mr.Steven Ocampo for a truly outstanding experience we had at the dealership. I would recommend anyone looking to buy a Lexus to go to this dealership and ask for Mr.Steven Ocampo. More
I visited Lexus of Englewood to trade my old car to lease a new Lexus. Stephen Ham was my sales person and he provided me with outstanding service through out the deal and I walked out with a brand new Lexus a new Lexus. Stephen Ham was my sales person and he provided me with outstanding service through out the deal and I walked out with a brand new Lexus in short time. I really satisfy with the price, the car, and the services. Because of the associates of Lexus of Englewood, specially sales person Stephen Ham, it was my best car buying experience. I would recommend the Lexus of Englewood to everyone and I would go back for my next car. More
Im buying and leasing car from last 10yrs , But never dela with Such a nice person and Dealarship ,Whoes cares about Customers , 1 of the Best Sales Man i ever met Mr Stephen Ham dela with Such a nice person and Dealarship ,Whoes cares about Customers , 1 of the Best Sales Man i ever met Mr Stephen Ham More
I can't say enough about the outstanding professionalism and care demonstrated by the team at Lexus of Englewood. They turned my first car experience into a positive one after unsuccessful negotiations at and care demonstrated by the team at Lexus of Englewood. They turned my first car experience into a positive one after unsuccessful negotiations at other local Lexus dealers which made me start to lose hope. I owe a big thanks to Andrea Gizzo (sales) who did an exceptional job in helping me through this entire process. Lorraine McKean and John Panagia (finance) went above and beyond to get the right price and make this happen for me. If it wasn't for all of them I would not be driving my new Lexus IS250 AWD. Rafael did a great job patiently explaining the car features at delivery. They set the bar for excellent customer service!!! More
My dealer was Stephen Ham.He is very professional and honest.The deal was done over the phone and when I came ,was signed with no game,with very good price,without waist my time.He explained everything honest.The deal was done over the phone and when I came ,was signed with no game,with very good price,without waist my time.He explained everything in details.It was the best experience in my life to lease a car. More
They gave me a very good price, no games, no gimmicks. They gave me a very good price, no games, no gimmicks. They did not change the deal. They did not waist any time. They explain everything in detail They gave me a very good price, no games, no gimmicks. They did not change the deal. They did not waist any time. They explain everything in details, and were honest about everything. They knew what price I wanted and they found the right program to meet my need. I buy a car about every 3-4 years, this was the best experience I ever had. More
Stephen was very professional and extremely honest in his presentation. He helped with explaining details of the car, including the navigation system. Also, follow up with me after I picked up the car if e presentation. He helped with explaining details of the car, including the navigation system. Also, follow up with me after I picked up the car if everything was satisfied? I'd recommended everyone to purchased the car from this dealer and if you ever have chance to see Salesman Stephan, two thumbs up!!!!!!!!!! More