DARCARS Honda

Stay away!!! Actually read the reviews!!!! Long story short: MD AG for consumer protection has been informed. Terrible customer service. Rick is really the only problem solver!!! He gets it d Long story short: MD AG for consumer protection has been informed. Terrible customer service. Rick is really the only problem solver!!! He gets it done! More

JUST DO NOT TRUST -- If you have no time please read first paragraph -- They encouraged me to drive 3 hours to their location from Philadelphia. 30 mins before arriv -- If you have no time please read first paragraph -- They encouraged me to drive 3 hours to their location from Philadelphia. 30 mins before arriving, they called and said they were about to sell the car. I went back home. I DROVE 6 HOURS FOR NOTHING AND PAID TOLL, GAS. NOBODY WERE ASHAMED. NO BUSINESS MANOR NO KNOWLEDGE OF BUSINESS ETHICS. BE CAREFUL -------- FOR DETAILS IF YOU HAVE TIME -------- I called them for one used vehicle on Tuesday first time. I live 3 hours away from their location. They called me at least twice a day (4 days in the row) to encourage me to go there. I told them I will be there on Saturday, and we agreed for 4pm. While I was driving thru them, they called me 2 times on the road for confirmation of time. 30 mins before arriving, they called me back and said that they are about to sell car. I made a u-turn then 1 hour before arriving to my home, they (gentlemen name was Terry) called and said that where are you, aren't you coming ???. I said that I already drove 5 hours and paid tolls for nothing. Then manager (I think Glenn) called me said "if you come back on Sunday, you can buy the car" He even did not say sorry. It was incredible experience. We were talking on the phone with the manager, he even did not let me express myself whenever I was talking, he was trying to talk at the same time. I am not sure but I think It was a strategy. So basically I TRUSTED THIER WORD. RESULT IS I DROVE 6 HOURS FOR NOTHING PAY TOLLS AND GAS. I just want to let the people, who plans making business with them, know they don't have any business manor and they have no idea what the business ethics. They know only business -MONEY- When the manager called me, I thought that he felt ashamed but it was totally opposite. He even blamed me that I should not have driven that much..?? So, people there have incredibly different point of view. Just be careful. Thanks for reading. More

Pleasantly Surprised I am 22 and I've never had a new car before, i currently drive a Honda civic 2002 and thought it was time to upgrade and make my first new car purcha I am 22 and I've never had a new car before, i currently drive a Honda civic 2002 and thought it was time to upgrade and make my first new car purchase. A friend recommended I see Ifiok and I am glad I did. He knew everything about Honda's and found the perfect car for me. A 2017 Honda civic. Glen the manager was able to get me 0.9% interest rate so my payments were perfect for my budget. Kerry in finance went through all my paperwork and explained everything to me in a manner i could understand . I highly recommend this dealership for anyone looking to buy a new car. More

Great Experience I found a civic online I was interested in and put in a request for info. I was contacted within 10 minutes by Anthony and he gave me all the info I n I found a civic online I was interested in and put in a request for info. I was contacted within 10 minutes by Anthony and he gave me all the info I need so I made an appointment with him, The morning of my Appointment Glenn Williams the general sales manager called me to confirm my appointment and introduce himself and asked me to make sure and meet him while I was there. When I arrived Tony came and greeted me and showed me the civic and boy did he show me things about the civic I wasn't aware of. We went inside and sat down to go over the numbers. Glenn came over and introduced himself and worked all the numbers personally and got me right where I needed to be. Great place to buy a car More

Great Customer Service When I walked into the store I wasn’t 100% sure I was going to go through with buying my first new car. After days of shopping around at other local c When I walked into the store I wasn’t 100% sure I was going to go through with buying my first new car. After days of shopping around at other local car dealers, when I walked into this store I met Rick Peregoy, the sales manager. Rick personally made sure that my experience with car buying would be simple and productive , Rick also introduced me to a Honda Product Specialist named Tony Gunter. We all sat down and went over the models of the 2017 Honda Civic that met all my requirements and my wants that I wanted with my new car. Rick then went over all the pricing along with my financial options to fit my budget comfortably and he exceeded all my expectations throughout the entire car buying process. While you start your car buying experience, I highly recommend you don't waste your time and just immediately see Rick Peregoy and the guys at DARCARS Honda. Exceptional customer service from beginning through the delivery of my brand new Civic! More

Great customer service The customer service here at Darcars Homda was great i met the GSM Glenn Williams who gave me a friendly welcome as soon as we cane into the dealershi The customer service here at Darcars Homda was great i met the GSM Glenn Williams who gave me a friendly welcome as soon as we cane into the dealership. He then introduce me to larnell Mcgill who did an excellent job on selling us our new car.Larnell also insisted on us comming back for a one on one training over the car on his day off. We then met the finance Manager Jamar Wills who did a great job hettimg is in and out in a timely manner. I then met the General Managed. Rick who also thank is for our business. I would like to thank everyone who help us with our purchase.I forgot to mention Roy also help us out as well him an my husband got the talking about the miltary and i though they wouldnt stop talking..Again i just wamted to thank everyone again we definitely will ne back for our second car. More

Greatest experience This dealership will go above and beyond to do what they have to do for you... From a warm welcome to even feeding you food if they have to.. I will r This dealership will go above and beyond to do what they have to do for you... From a warm welcome to even feeding you food if they have to.. I will recommend ifiok the salesman and Jamar wills in finance he will make your car buying experience easy. More

Worst Customer Service EVER This guy is literally the worst. Deceptive and misleading practices. Said he wouldn't run out credit but he had 3 lenders run it when we already had o This guy is literally the worst. Deceptive and misleading practices. Said he wouldn't run out credit but he had 3 lenders run it when we already had our pre-approval letter from our credit union. He also talked about employees and customers right in front of us. It was the word customer service I have been given in a very long time. Buying a car should be a happy experience but we left frustrated and feeling like we were taken advantage of. I do not recommend this guy or Darcars Honda of Bowie. More