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DARCARS Chrysler Dodge Jeep RAM of Rockville
Rockville, MD
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This is my eighth Jeep, having made my first purchase in 1991 when Darcars was Courtesy Jeep. The team of Santiago Blanco and Ralph Bowen were exceptional. I know I received a fair deal from Darcars. San 1991 when Darcars was Courtesy Jeep. The team of Santiago Blanco and Ralph Bowen were exceptional. I know I received a fair deal from Darcars. Santiago was very engaged and honest in the process of determining if a lease or purchase was the best option for us at this time. Further, Santiago made it known that he wanted our business. He was attentive, kind and helpful and I don't believe he left a penny on the table that we didn't discuss. Unlike the sales person at the Darcars Volvo dealership who clearly didn't care if we purchased a Volvo or a Jeep. Ralph Bowen was a sheer delight. He is a VERY knowledgeable Jeep Grand Cherokee expert, having worked at this dealership for MANY years. Prior to making our decision, Ralph walked me through all of the features of the car and explained the various Jeep models and their differences. After we made the purchase decision, Ralph meticulously reviewed all of the settings and options as well as the operation of headlights, wipers, etc. He paired my mobile phone to the U Connect system and made certain I was 100% happy before taking delivery. He even programmed my driver's seat to my key fob. I am a very excited and proud 2013 Jeep Grande Cherokee owner. I encourage anyone who is interested in value and exceptional customer service to visit this dealership. More
I had a very positive experience and would recommend this dealership. Neil was extremely attentive and prompt, and everyone I worked with was friendly, professional, and courteous. dealership. Neil was extremely attentive and prompt, and everyone I worked with was friendly, professional, and courteous. More
The best Dealership in DMV hands down. I brought my last 3 cars from them and refuse to deal with any other. Treat u like family. 3 cars from them and refuse to deal with any other. Treat u like family. More
Nick Latif is terrific...personable, knowledgeable and straight-forward. He's more than a sales person...he's a "car guy" with good advice and insight. He was very patient and accommodating. Morris W straight-forward. He's more than a sales person...he's a "car guy" with good advice and insight. He was very patient and accommodating. Morris Williams too is very personable and is very service oriented. He has an in-depth knowledge of the product, and he takes the time (even after hours) to educate the new buyer. More
Gustave Arndt is the best service advisor I've had in some 40 years I've owned a car. Nick Latif was a very easy to deal with straight shooting sales manager who made the whole process simple and plea some 40 years I've owned a car. Nick Latif was a very easy to deal with straight shooting sales manager who made the whole process simple and pleasant. Ralph Bowen was a very well informed sales person. More
My experience at DARCARS of Rockville can be described as PAINLESS. My intent was window shopping because I was driving a 2011 BMW X5 with very low mileage and every conceivable option that came with the X5. PAINLESS. My intent was window shopping because I was driving a 2011 BMW X5 with very low mileage and every conceivable option that came with the X5. I had made a appointment with Mr. Awan the previous week-end and had to cancel. Because it was a Holiday I thought it would be a nice day to kick tires and see what was worth a test drive. After introducing myself, Mr. Awan suggested we road test the particular vehicle I was most interested in. The road test was excellent and few words were spoken by Mr. Awan because he assureded me the Jeep Grand Cherokee would sell itself. Upon our return to the dealer ship and unaounced to me Mr. Awan had my BMW X5 appraised and made me a offer that I was comfortable with and at that point I was ready to buy. I've purchased serveral high-end automobiles from Dealership around the Wash-Metro area and have dealt with the sky is falling type sales pitch but this was PAINLESS and it was all because of Mr. Muhammad Awan. CHEERS! I've spoken to Mr. Awan on two occasions and both time he has responded like we were old friends. Service after the sale is huge and will determine if I do repeat business with a Dealership. So far A++. Mr. Awan is the ultimate professional and is credit to DARCARS and I hope he is around when I shop for the Jeep Diesel. More
Our experience at DARCARS in Rockville MD can only be Our experience at DARCARS in Rockville MD can only be described as OUTSTANDING. Our initial contact was with Mr, Awan, who readily understood what Our experience at DARCARS in Rockville MD can only be described as OUTSTANDING. Our initial contact was with Mr, Awan, who readily understood what we were looking for in a Jeep Grand Cherokee Limited. After a walk around the lot inspecting the cars that were readily available, It was obvious to me that the specific automobile we were looking for was not on the lot. Mr. Awan suggested that we drive a V-6 and a V-8 to get the feel of the power differences as we were not sure of the engine we would perfer. The test drive was informative and to the point. He also did and excellent job describing the features available on the car. When we returned to the dealership, he informed us that he would find the car we wanted. Mr. Latif came over after the ride and assured us that the dealership would find us the car we were looking for. We were ready to buy a car that day but decided to wait and get what we wanted. That wait was only done because we were confident in the manner we were being treated. After days had passed and numerous phone calls we were informed that the dealership had found a car that would meet our requirements. We were elated. We closed on the deal several days later. We have always purchased new automobiles, everything from Porsche, Mercedes, Jaguar, and BMW. This was the best service of all dealerships we have dealt with...Hats off to DARCARS in Rockville, Maryland..Thanks again. Janice and Bruce Burton More
Mohammad was great. Very easy to work with, very responsive to my many emailed questions over several weeks. He allowed me to manage the process at a pace I liked and I never felt he overstepped or responsive to my many emailed questions over several weeks. He allowed me to manage the process at a pace I liked and I never felt he overstepped or lost interest in earning my business. More
Nick provided fantastic service! We definitely recommend this dealership if you are looking for a jeep. Nick was very informative, very knowledgable and we got a great deal on our jeep. this dealership if you are looking for a jeep. Nick was very informative, very knowledgable and we got a great deal on our jeep. More
Awesome people at the Rockville store, quality people, very helpful, bought a dodge dart and it is great, definitely would recommend this dealer to buy a car 10-10!!!! very helpful, bought a dodge dart and it is great, definitely would recommend this dealer to buy a car 10-10!!!! More