DARCARS Chrysler Dodge Jeep RAM of Rockville

Horrible scamming dealership just look at how many lawsuits they have generated just in the last 20 years screwing over the general public here in Rockville Md. Brian Ferguson who was working with the lawsuits they have generated just in the last 20 years screwing over the general public here in Rockville Md. Brian Ferguson who was working with them More

This dealership is very slow and would not process MD chesapeake tags. I will not recommend them for anything. chesapeake tags. I will not recommend them for anything. More

Helpful, responsible, patient, , I extremely recommend this dealership because of their knowledge and attitude towards customers. this dealership because of their knowledge and attitude towards customers. More

Had a really smooth experience with everyone I worked with. Miguel was really great. He was upfront, knowledgeable, and not pushy at all. Will definitely go back to them again. with. Miguel was really great. He was upfront, knowledgeable, and not pushy at all. Will definitely go back to them again. More

They do not recognize pricing. Given by cars.com. They don’t even acknowledge cars.com when mentioned there pricing shown is also after incentives that may be available so when you Given by cars.com. They don’t even acknowledge cars.com when mentioned there pricing shown is also after incentives that may be available so when you work out pricing keep that in mind. More

I truly recommend Darcars Chrysler Dodge Jeep Ram of Rockville. My saleswoman Crystal was very helpful in finding me a Jeep Wrangler with all the specific upgrades I wanted. The manager, Layla, was very Rockville. My saleswoman Crystal was very helpful in finding me a Jeep Wrangler with all the specific upgrades I wanted. The manager, Layla, was very efficient and AMAZING at her job. She was extremely accommodating and well spoken. The finance guy, Ali, was also great. He walked us through everything and made sure we understood everything thoroughly. They have an amazing staff and I will definitely continue going to DARCARS of Rockville for all my car needs. More

Worst dealership I ever dealt with. I am 82 years old and currently own 5 cars so I have dealt with a lot of dealers over the years. I looked at a 2022 Chrysler Pacifica listed at $33 I am 82 years old and currently own 5 cars so I have dealt with a lot of dealers over the years. I looked at a 2022 Chrysler Pacifica listed at $33,435 on their lot in I offered $30K. They came down to $32,249 (3.5%). I increased my offer by 3.5% to $31.065. Then they Raised their price to more than $34,000. When it did not sell they moved it to another lot in Fairfax at the same price. Finally they called me and said they would agree to come back down to $32,249. I offered $32,000 and thought we were close to a deal. Then they said it would come to more than $36 ,000 after including certain mandatory fees, which they have to include. I said that seemed like a lot of extra fees, and I asked what they were. They told me that in addition to tax and licensing there was a "dealer fee" of around $1,000. I asked them what the fee included and they said it was the use of their computer program assembling the fees, or something like that. I said I wasn't going to pay their "dealer fee". This is price gouging pure and simple. I wonder how many other buyers have been coerced into paying this "dealer fee"? More

Best experience by far I had with this dealership. We all appreciate a good customer service We all appreciate a good customer service More

They put my trust back in dealerships in a time that I was really getting fed up with trying to purchase a new car post Covid. Met with Mo, he was really responsive and kind. Shared stories and worked u was really getting fed up with trying to purchase a new car post Covid. Met with Mo, he was really responsive and kind. Shared stories and worked up a deal that I went through on just 2 days later. ZERO PRESSURE which was good cause im a hot head and get upset quick. Layla who I think was the sales manager was compassionate and easy to work with. I didn't feel cornered, I felt if I had a voice. I actually ended up messing up the numbers put the deal still worked out and they helped me figure things out. I can't speak for other team members here but Mo and Layla were Gems. More

Had a terrible experience with the service department of this dealership. I leased a Wrangler from them less than a year ago. I tried to fill the tank while traveling to ocean city and the pump stopped ever this dealership. I leased a Wrangler from them less than a year ago. I tried to fill the tank while traveling to ocean city and the pump stopped every time. I tried multiple gas stations, and same thing happened. Obviously this is an urgent matter that a dealer has to take care of, as I basically can't use the car without gasoline. called the dealership and they gave me appointment for 3 weeks later!! i argued and insisted to bring the car in faster, they wouldn't care. they even wouldn't give me a rental for the meanwhile, and the car is under warranty!! I called the Gaithersburg Jeep dealership and they gave me appointment for the next day with no hesitation! I got good service and professional manners from them. I will not use the Rockville Darcars Jeep services and I would not recommend anybody to do so. Reza Moshasha More