DARCARS 355 Toyota

SOMEONE AT THE 355 DEALER WAS HERE AND RATE HIS ON DEALER...NICE TRY...OOP 2.1 IT WAS 1.2 BEFORE. NICE NICE<br>And HERE is my problem with Those WAT DO I NEED TO DO? morons.<br>I had trans problem tha DEALER...NICE TRY...OOP 2.1 IT WAS 1.2 BEFORE. NICE NICE<br>And HERE is my problem with Those WAT DO I NEED TO DO? morons.<br>I had trans problem that should had been fixed under warrenty. Yes! The 60,000 mile warrenty, because my car was under 60k. I went there and I tried to fix it under warrenty but somehow I couldn't because your dealer was too poor to get it fixed or was I? Anyways, I was sick and tired of arguing about stupid warrenty and I just wanted it to get fixed so there, I paid $ 1376.04 on Mar,31.04 and I waited for two month and one day, I've got a phone call saying that you fixed it and it's good as new, feels baby. Well, not exactly, and how the xxxx did he come with that "baby" quote? How did his mother treated him!!! anyways I was happy at that very moment even though it's was not under warrenty but who cares I got my car back so I went down there and the first thing I did was Test drive. Like I expected from morons, it was not Fixed, advisor Howard S Feld(old man with smelly breath, hew) and one of thier crew saw it and they said they didn't know what was wrong with it and then there they were making 1 second hypothesis. The answer was come tomorrow becuase it's closing time...what a job<br>Next day, I went there to show and test drive with their SPECIAL Tech-Team Leader, he said that he knew what exactly was wrong with it and he had no problem fixing it. He also said "I have MR2 and I know all about Celica don't worry, I will fix it" Oh yeah, I have a girl friend and I know how to treat your mom. Another month later...Same thing happened, call from dealer, test drive, and same problem. At that moment, I thought arguing these xxxxxx was wasting time and Pointless. Have you ever tried to talk to your pet like a hamster? After 3-4 hours of waiting He finally adjusted my clutch setting, which helped a lot on jerking up at the start. Still nothing fixed. Few moments later, this tall skinny guy so called supervisor showed up out of no where and told me "I HAVE 69 FERRARI AND EVEN FERRARI NEEDS TO GET WARM-UP BEFORE START"(Yeah, you should because you don't have that much time left old boy, enjoy while you can) and I said "I sit in the parking lot for 30 minute to get warm up but the grinding noise is still there" he siad "wait 40 minute if it doesn't work ya, wait for a hour or two" Where did he learn that? Prison? I don't wanna wake up two hours before the school!! Do you? More

I seriously think they are just stupid. I bought a new car there and it had a slight nick in the bumper that they said they would fix. When I went to pick it up - they couldn't find the car! It was lock car there and it had a slight nick in the bumper that they said they would fix. When I went to pick it up - they couldn't find the car! It was locked up in the body shop and no one had the key...it seems the body shop staff work different hours than everyone else. They knew I was coming, and they knew when I was coming but didn't do anything to make sure the car was there.<br><br>They forgot to put the credit card key in the car which I asked them to make and they said I would find it in one of the compartments.<br><br>They were so slow getting the registration for the car that the temporary (60 days) tags EXPIRED and then when they finally got the registration, it was WRONG.<br><br>They are quick to say "Sorry" but never do anyting to fix it.<br><br>There phone lines were out for two weeks and they could take messages or return phone calls.<br><br>They don't know anything about selling cars or providing good service to customers. <br><br>I would NEVER recommend them. More

Armed with complete financing and a sight draft, I attempted to enjoy driving away a new Toyota from this miserable dealership. After being insulted for two hours, being interupted, being addressed i attempted to enjoy driving away a new Toyota from this miserable dealership. After being insulted for two hours, being interupted, being addressed in a nasty tone of voice, having to reiterate over and over which additional services I was not interested in, being literally lied to several times, never being able to complete a sale in a business- like manner, never having a professional present capable of signing a check per banking regulations and dealing with people incapable of providing their last names or a business card, I came to the conclusion that this dealership was xxxx bent on not selling me a car. Calling the headquarters of Darcars to complain about the strange behaviors and activity at this dealership was a similarly unproductive experience. Perhaps I should conclude that God does not want me to own a Toyota? Even if God intends me to drive a Toyota, I'm certain that it is not from this ghastly dealership. These people literally will not let you stuff money in their pockets until you let them insult you. So why fund such behaviors? A lot of nicer dealers are out there ready to treat customers decently in a tight market. And if the buying experience is this bad, one can only imagine how bad the service might be.... More

Today was my worst nightmare for asking about the shuttle service to Shady Grove station. I arrived at the service center aroun 7:40 AM and finished the formalities by 7:50 AM. I aksed about the shuttle (bec service to Shady Grove station. I arrived at the service center aroun 7:40 AM and finished the formalities by 7:50 AM. I aksed about the shuttle (because I need to attend one meeting at 8:30 in Bethesda) and was told that the shuttle will be ready soon. At 8:02 driver of the shuttle came from some other place (seems to be shopping) and told us (other person waiting for the shuttle) that he will be ready in minutes. At 8:04 the person named " Dorry Mohsen" came and told us the shuttle needs gas and will be ready soon. To our dismay we found the driver is working as dispatcher (carrying some paper works to and from Service center to main building). At 8:12 AM I aksed blue team (my car is seviced by them) about the shuttle and he called the driver and the driver arrived at 8:15 but without picking up us he went inside the center and vanished. When aksed about the shuttle Mr. Dorry Mohsen raised his voice and said "the shuttle will be here any moment" and when asked why he did not mention that shuttle will be late (about 20-25 minutes) due to some dispatcher's job by the driver (I would have walked to the station and attend my meeting easily in due time) he agian raised his voice and said the same answer. After getting this answer I walked to the Shady Grove station and arrived even before any sign of the shuttle on my way to the station.<br><br>Regarding their business, DARCARs is basically liar. It is for sure I would not buy my second car from DARCARS and would not recoomend. For would be buyers "DONOT FALL INTO THE TRAP OF DARCARS PROTECTION PLAN". More

This dealer is the worst dealership. I got my toyota from them and after that, they never want anything to do with me. On top of that, they ripped me off bad!!! I later found out that that is the way the own them and after that, they never want anything to do with me. On top of that, they ripped me off bad!!! I later found out that that is the way the owner Darcars operate. Cuz the service was so bad, I hated the car also. After driving my brand new Solara for lest than 2 months, I decided to trade it. I went to another dealer nearby called Darcars VOlvo to get my S40. I didnt even look at the name. To my dismay, it was the same company as the 355 toyota. Darcars Sucks. The methods they use is outdated. Someone need to tell them that this is 2003 and not 16th century. I will never recommend this company to anyone cuz they dont deserve the kind of service they provide. It doesnt matter how much u are paying for a car, everyone deserve first class service. I dont even give them "1". They deserve "0". More