DARCARS 355 Toyota
Rockville, MD
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Today was my worst nightmare for asking about the shuttle service to Shady Grove station. I arrived at the service center aroun 7:40 AM and finished the formalities by 7:50 AM. I aksed about the shuttle (bec service to Shady Grove station. I arrived at the service center aroun 7:40 AM and finished the formalities by 7:50 AM. I aksed about the shuttle (because I need to attend one meeting at 8:30 in Bethesda) and was told that the shuttle will be ready soon. At 8:02 driver of the shuttle came from some other place (seems to be shopping) and told us (other person waiting for the shuttle) that he will be ready in minutes. At 8:04 the person named " Dorry Mohsen" came and told us the shuttle needs gas and will be ready soon. To our dismay we found the driver is working as dispatcher (carrying some paper works to and from Service center to main building). At 8:12 AM I aksed blue team (my car is seviced by them) about the shuttle and he called the driver and the driver arrived at 8:15 but without picking up us he went inside the center and vanished. When aksed about the shuttle Mr. Dorry Mohsen raised his voice and said "the shuttle will be here any moment" and when asked why he did not mention that shuttle will be late (about 20-25 minutes) due to some dispatcher's job by the driver (I would have walked to the station and attend my meeting easily in due time) he agian raised his voice and said the same answer. After getting this answer I walked to the Shady Grove station and arrived even before any sign of the shuttle on my way to the station.<br><br>Regarding their business, DARCARs is basically liar. It is for sure I would not buy my second car from DARCARS and would not recoomend. For would be buyers "DONOT FALL INTO THE TRAP OF DARCARS PROTECTION PLAN". More
This dealer is the worst dealership. I got my toyota from them and after that, they never want anything to do with me. On top of that, they ripped me off bad!!! I later found out that that is the way the own them and after that, they never want anything to do with me. On top of that, they ripped me off bad!!! I later found out that that is the way the owner Darcars operate. Cuz the service was so bad, I hated the car also. After driving my brand new Solara for lest than 2 months, I decided to trade it. I went to another dealer nearby called Darcars VOlvo to get my S40. I didnt even look at the name. To my dismay, it was the same company as the 355 toyota. Darcars Sucks. The methods they use is outdated. Someone need to tell them that this is 2003 and not 16th century. I will never recommend this company to anyone cuz they dont deserve the kind of service they provide. It doesnt matter how much u are paying for a car, everyone deserve first class service. I dont even give them "1". They deserve "0". More