DARCARS 355 Toyota
Rockville, MD
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Kevin P. is an asset for this company, make the process easy I was able to ask all the questions I had, financing rep was also awesome.i had diligent people t is an asset for this company, make the process easy I was able to ask all the questions I had, financing rep was also awesome.i had diligent people that make the process easier.well done there!! More
Worst experience buying a car in my life. 355 Toyota is a Bait and switch, lies, threats, broken promises and wasting time are what we experienced. If we had had other options for the car we wanted, we wou Bait and switch, lies, threats, broken promises and wasting time are what we experienced. If we had had other options for the car we wanted, we would have taken them. I don't think they are too different than other dealerships during the pandemic, but they certainly aren't better. I look forward to the day when buying a car did not involve dealing with people like this. The worst Sales manager in maryland. Overpriced and Hidden scam fees. More
Mr. Behdad Fanaza was Professinal, kind, and extremely Mr. Behdad Fanaza was Professinal, kind, and extremely patient. He was straight from the beginning, answered all our questions and helped us as much Mr. Behdad Fanaza was Professinal, kind, and extremely patient. He was straight from the beginning, answered all our questions and helped us as much as he could, and really went above and beyond to secure our desired car and ensure top quality. Excellent service and highly recommend. More
Ask for German Gochez, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’r makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. I would 100% recommend getting you car with German Gochez Jacobo is the best finance man! He did his best to give us the best interest and get us the best price. More
I just had a car accident. We need to find a car that fits for our family going to be four this January. We are so blessed and thankful for the life of our dealer agent Sukhbir Singh. He help us to get t fits for our family going to be four this January. We are so blessed and thankful for the life of our dealer agent Sukhbir Singh. He help us to get the every month rate in the highlander car that my husband like. We learned from him ideas in getting new car. He is very patient and approachable. Thank you Suki. We are enjoying the new car now. We will never forget this experienced and for sure we will comeback here next time we want to get another car... Highly recommended. More
As we were looking at a 2021 RAV4 Limited in the sales lot, Kelly Shields walked up to us to see if we needed help. We knew she was the salesperson for us as soon as we met her. She is so nice, respectfu lot, Kelly Shields walked up to us to see if we needed help. We knew she was the salesperson for us as soon as we met her. She is so nice, respectful, not pushy, helpful and knowledgeable. She was so very easy to work with and we drove off with that new RAV4 in a few hours. We were satisfied with the trade-in amount we were given for our 2010 RAV4 Limited. I recommend Kelly Shields for any new car purchase you are considering. She is a joy to work with and definitely blessed our experience and our day! More
competitive pricing; friendly service; Suki is great. Check him out. their facility is clean with a great repertory of new and used cars. They are willing to negotiate with customers. Check him out. their facility is clean with a great repertory of new and used cars. They are willing to negotiate with customers. More
The service was a bit spotty. PJ (used car sales manager) took my initial call, and was very helpful on the phone. In fact, he made me want to come in to buy a car. Diego was my salesman and was v manager) took my initial call, and was very helpful on the phone. In fact, he made me want to come in to buy a car. Diego was my salesman and was very nice. However, I am a DC resident, and the lack of knowledge concerning DC car laws was prevalent. I was also not told about Toyota Roadside Assistance. Again, I called and got PJ who explained it to me. Diego got back to me two days later. I was a bit distressed that the whole process took almost three hours- should be a way to streamline this. Now, after having gone through DC Inspection to get my tags, I cannot find anyone in Tags and Title Department to get back to me and tell me what to do with this paperwork. I have called four times and left three messages, and I still do not know to whom I send this paper and how I am to send it. More
I very much recommend, I am very satisfied with the service, since the moment we got into the dealer Mr. Joel Gaolou attended us, showing us many different vehicles styles with a variety of options. service, since the moment we got into the dealer Mr. Joel Gaolou attended us, showing us many different vehicles styles with a variety of options. More