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D-Patrick Boonville Ford

Boonville , IN

4.7
195 Reviews

3100 Highway 62 West

Boonville , IN

47601

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Showing 195 reviews

November 12, 2024

Took my Lincoln for oil change and tire rotation, dealership had vehicle for an hour and twenty minutes before I was told they were working on a recall, without permission. Was contacted two weeks la More

by dwilson117.dw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Hodge
Nov 19, 2024 -

D-Patrick Boonville Ford responded

Thank you for sharing your concerns with us. We sincerely apologize for the inconvenience and frustration you’ve experienced during your recent service visit. We understand how important your time and trust are, and we’re actively discussing your concerns with management to ensure this matter is resolved promptly. If you’d like to speak directly with us to discuss next steps or provide additional details, please reach out to (812) 897-5838.

August 09, 2024

I purchased a 2011 Buick Enclave on 7/06/24 from D Patrick Boonville. We had only had it for 2 hours when the dashboard lit up. We returned the car to the dealership and asked for our money back. T More

by nriggins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shane, Tony Toomy, Matt Barnett
Aug 09, 2024 -

D-Patrick Boonville Ford responded

Nicole, unfortunately, when purchasing an as is vehicle with no warranty there is nothing the dealership can do when the vehicle has an internal engine component that fails. Vehicles with 160,000 miles on them could have these issues at any given time. This vehicle was represented as stating that it had no warranty and was currently sold as is

March 01, 2024

I started researching on-line, as well as visiting a few local Ford dealers for a 2024 Ford Bronco Sport and found quite a few vehicles that looked like possibilities. My wife and I happened to drive by More

by JayBoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Conklin
Mar 01, 2024 -

D-Patrick Boonville Ford responded

Hi JayBoy, thank you for rating your visit! We're very proud of Shane for exceeding your expectations and made sure to give you excellent service. But mostly proud of him for finding the 2024 Ford Bronco you were looking for and making sure you didn't leave us with any questions. He will be honored to help you again in the future. Happy Driving!

July 14, 2023

I went in for an oil change. Everyone was super friendly, and it was done in a timely manner. More

by CSmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 17, 2023 -

D-Patrick Boonville Ford responded

Hi CSmith, thank you for rating your visit! We're happy to hear that our staff was super friendly as the took care of the oil change and got you back on the road in a timely manner.

July 12, 2023

Always treated me good. Very friendly and helpful. Have dealt with them for several years. More

by Roger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey and Cole
Jul 12, 2023 -

D-Patrick Boonville Ford responded

Hi Roger, thank you for rating your visit! We're proud to hear that our staff continues to treat you well and meet your expectations. We will be honored to continue to do so in the future. Happy Driving!

July 11, 2023

Dpatrick Boonville always takes care of all of my needs on service and sales with no issues Thanks More

by scottvirgin33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 11, 2023 -

D-Patrick Boonville Ford responded

Hi scottvirgin, thank you for rating your visit! We're proud to hear that our teams gave you such excellent service and took care of all you needs. Happy Driving!

July 08, 2023

Mickey Hammers was very polite and helpful while making the purchase of my 2023 tremor .. showed me the features on the truck and helped me set up the app on my phone … he has no problems showing me everyt More

by rburks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micky Hammer and cole
Jul 10, 2023 -

D-Patrick Boonville Ford responded

Hi rburks, thank you for rating your visit! We're proud to hear Mickey took good care of you and made the buying experience go smoothly. We're proud that you left knowing everything about your truck. Happy Driving!

July 04, 2023

I like small dealerships. They are friendly and they are just some good people that work there. They are number 1. More

by Dano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey, Tony and the service department
Jul 04, 2023 -

D-Patrick Boonville Ford responded

Hi Dano, thank you for rating your visit! We're very proud our team took good care of you and made the experience pleasant. We will strive to continue to meet those expectations in the future.

July 04, 2023

I like the Boonville location, all the staff are very easy to get on with. I have yet to buy a vehicle from here but always have my truck serviced. Location 10/10 Staff 10/10 More

by prbertram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan / the mechanic (little chap forgot his name)
Jul 05, 2023 -

D-Patrick Boonville Ford responded

Hi prbertram, thank you for rating your visit! We're very proud to hear that our staff continues to give you excellent service and made things easy for you.

July 01, 2023

Great service and sales experience at dpatrick Boonville ford. The employees are the best in the business More

by Toomus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 03, 2023 -

D-Patrick Boonville Ford responded

Hi Toomus, thank you for rating your visit! We're proud to hear that our staff meets your expectation and we will continue to meet those expectations in the future. Happy Driving!

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