D'ELLA Honda of Glens Falls

On 6/21/24 My 75 year old mother went in to look at a used HRV, was told her current HRV was only worth $7000 in trade, and would likely be sent to a wholesale lot because it could not be certified… its used HRV, was told her current HRV was only worth $7000 in trade, and would likely be sent to a wholesale lot because it could not be certified… its on the website today for $12,895. I called the dealership an hour after they ripped my mom off and offered the purchase the car for $7500, the salesperson was supposed to call me on 6/22 after the car underwent their minimum inspection for resale, and i was told they would sell me the car. I did not wait for a call, and left a message, and have not heard back. My mom describes feeling pressured to make a deal; they also told her to use Honda financing or she would have to purchase gap insurance…. For a car with $7000 down?? Seems a bit outrageous, unless the car she purchased was way over priced. I understand that selling cars is a business… but this seems very predatory More

Very easy dealing with. Cameron was great. Will recommend you to other people. Nice place. Cameron was great. Will recommend you to other people. Nice place. More

Had Cam as my associate. Was very pleasant and professional. Cars on the lot looked great, some of the used ones could use a bit more detailing on the interior but I trusted Was very pleasant and professional. Cars on the lot looked great, some of the used ones could use a bit more detailing on the interior but I trusted that the inspection each car went through ruled out all the clunkers. Car has worked great so far, dealership was clean and professional, everyone I interacted with was calm and professional even when it was a hectic last day of the month. More

Love my new Honda Pilot! Micheal Steltz was great! Very friendly and helpful with the process He was a pleasure to work with and would recommend him to anyone looking to buy Micheal Steltz was great! Very friendly and helpful with the process He was a pleasure to work with and would recommend him to anyone looking to buy a vehicle.. Thanks so much. Tammy and Connor More

Came in yesterday and today to buy my first car. Met with Joey Franklin and he was incredibly patient with my dad and I. While the finance department was tricky, Joey still made sure that I had a go Met with Joey Franklin and he was incredibly patient with my dad and I. While the finance department was tricky, Joey still made sure that I had a good experience and did his best to be helpful and honest. I 100% recommend going to see him if looking for a car. More

A really good experience all around. Super low pressure and seem to really want to do a good job by their customers. I worked with Mike Steltz a couldn't have been happier with the servi Super low pressure and seem to really want to do a good job by their customers. I worked with Mike Steltz a couldn't have been happier with the service he provided throughout the purchase. I feel like I got a fair deal and absolutely love the vehicle. Would definitely recommend D'Ella Honda to anyone based on my experience. More

Ashley was excellent! My entire experience at Honda has been fantastic! They are efficient and personable. Highly recommend! My entire experience at Honda has been fantastic! They are efficient and personable. Highly recommend! More

They were easy and straightforward to deal with. They do try to sell you extended warranties and 'protection' packages but if you say no, there is no pressure to accept them. The car was prepped a They do try to sell you extended warranties and 'protection' packages but if you say no, there is no pressure to accept them. The car was prepped and ready as negotiated so I am overall pleased with my experience at Della Honda. More

They are courteous, easy to work with and very helpful. Our salesman was great. We have bought 7 vechiles from them. Our salesman was great. We have bought 7 vechiles from them. More

My experience at D'ELLA Honda was exceptional due almost entirely to my Sales Rep, Damien Tucker. He helped me get exactly the vehicle I wanted and needed!!! I won't go anywhere else to buy a vehicle ever entirely to my Sales Rep, Damien Tucker. He helped me get exactly the vehicle I wanted and needed!!! I won't go anywhere else to buy a vehicle ever again. Even the financial aspect was pain-free!!! D'ELLA Honda is the place to go, and Damien Tucker is the Sales Rep to talk to!!!!! More