D & C Motor Company

Terrible customer service. No one gets back to you in timely manner (Ethan is who worked with us during the initial buying process). When trying to reach someone to get informa No one gets back to you in timely manner (Ethan is who worked with us during the initial buying process). When trying to reach someone to get information, they say they will call back and never do. Spent over a month going back and forth with them to find out where my plates and registration were, and they keep giving me the run around. On top of that, the woman in charge of processing the registrations is incredibly rude and overheard her say rude things while hanging up the phone. Completely unprofessional and would not recommend working with them unless you want a headache and to be treaty poorly because of their poor work ethics. On top of this, when performing maintenance on my vehicle less than a week after receiving it, realize that the basic maintenance listed on the carfax was not actually done. How do I know? Fresh oil that had maybe 20 miles driven on it since receiving the car should not be pitch black with sediment in it if had truly been changed. Overall, stay away! More

I never actually stepped foot in the dealership because I purchased my car online. Additionally, I follow the dealership on social media and I think the way they advertise cars are focused on a specific cust purchased my car online. Additionally, I follow the dealership on social media and I think the way they advertise cars are focused on a specific customer and I think that’s smart. More

The salesperson Ethan is very professional and responsive. The company made the transaction extremely smooth. The car arrived exactly as described. responsive. The company made the transaction extremely smooth. The car arrived exactly as described. More

We had a terrific experience on Sunday, February 23, 2025 working with Ethan at D&C Motor Company. Through the company website we identified the SUVs we wanted to test drive and scheduled an appointment for working with Ethan at D&C Motor Company. Through the company website we identified the SUVs we wanted to test drive and scheduled an appointment for the next day. When we arrived, we were introduced to Ethan who patiently worked with us over the next few hours, encouraging us to test drive the SUVs we were considering and answering all of our questions. My husband and I had ample time to consider our options and were never pressured to make a decision. This is the second vehicle we have purchased through D&C Motors. This is probably the only place we will ever buy a vehicle. Ethan and the finance representative were total professionals. Thank you all. More

What initially seemed like a positive car buying experience with Ethan has unfortunately turned into a major disappointment. Less than a week after purchase and only 254 miles driven, my vehicle req experience with Ethan has unfortunately turned into a major disappointment. Less than a week after purchase and only 254 miles driven, my vehicle requires over $7,000 in repairs. When I brought this serious issue to management's attention, I was met with a concerning lack of empathy or willingness to resolve the situation. I regret not thoroughly checking reviews across multiple platforms, particularly Yelp, before making my purchase. The stark difference between the Google and Yelp reviews is telling. Based on my experience, I cannot recommend D&C Motors to other buyers. A car dealership's true character shows not just in the initial sale, but in how they handle issues that arise afterward. In this case, their response to a significant problem so soon after purchase has been deeply disappointing. You lost a great customer and future business. More

Hayden was a great help to us. Easy, deal and we love our new car Easy, deal and we love our new car More

Excellent dealership! The employees were friendly, knowledgeable and helpful. Their inventory was extensive, and represented numerous cars that I would be interested in. T The employees were friendly, knowledgeable and helpful. Their inventory was extensive, and represented numerous cars that I would be interested in. They took the time to answer questions I had and made sure I was completely satisfied before and after the sale. I would recommend them without any reservation. More

I am very satisfied with Trever Straub’s service. I recommend to contact him whenever someone buy a car. I recommend to contact him whenever someone buy a car. More

Very friendly and easy to work with! Love my car from D&C! Special thanks to Gabriel and Nick!! Love my car from D&C! Special thanks to Gabriel and Nick!! More

Hayden has a good background on vehicle dynamics, and he gave me a tutorial explaining the dashboard electronics and mode settings. I really appreciate his help. Hayden was extremely welcoming and fr gave me a tutorial explaining the dashboard electronics and mode settings. I really appreciate his help. Hayden was extremely welcoming and friendly. He seems to be a guy that I could be friends with. He made this whole (a lot of times frustrating) purchasing process smooth, stress free, and easy. You have a good young salesman. I believe that he will do great things for your company. I wish him the best as he grows into his profession. Thank you very much for making this happen. I am excited to be a part of the Dodge family. William More