D'Arcy Hyundai

They definitely need a better waiting area. I know that is coming with the new facility. The wait was fine for a Saturday. I think they forgot to rotate my tires but not really a big deal. Over I know that is coming with the new facility. The wait was fine for a Saturday. I think they forgot to rotate my tires but not really a big deal. Overall, a good experience with my first time there. More

quick in and out for software update was very please with the service dept. ansered all my questions. the service dept. ansered all my questions. More

Hyundai was a great dealership. The sales person that sold me the car was great. I absolutely love that place and would definitely buy another car from them. I recommend them to eve The sales person that sold me the car was great. I absolutely love that place and would definitely buy another car from them. I recommend them to everybody. More

First Hyundai purchased here 2020 and we came back. Wife is the main driver and we traded our Santa Fe for a Tucson Limited and Jimmy Kociuba handled our trade-in and purchase. Jimmy was attentive, gr Wife is the main driver and we traded our Santa Fe for a Tucson Limited and Jimmy Kociuba handled our trade-in and purchase. Jimmy was attentive, great listener, courteous and friendly. We couldn't have asked for anyone better, just a great salesman and good guy! This is my wife's vehicle and she's picky! She looked at another brand but came back to Hyundai because of the features in the Tuscon Limited. She loves the car!! Thank you Jimmy and D'Arcy HYUNDAI! More

I was very pleased with my sales person, Alex, she was very sweet and knew the answers to whatever I asked. Very courteous and kept in contact with me as to what was going on. very sweet and knew the answers to whatever I asked. Very courteous and kept in contact with me as to what was going on. More

Was handled by John Wagner perfectly. Couldn't ask for a better service experience. Thank you. Couldn't ask for a better service experience. Thank you. More

Friendly staff. Quick in-and-out software update. Austin and reception personnel seemed to understand my concerns. Quick in-and-out software update. Austin and reception personnel seemed to understand my concerns. More

Purchased a new Hyundai Santa Cruise First negative feedback- car came with free maintenance for the first 3 oil changes ~ called and requested an appointment “was told that I had to wait 3 months” S feedback- car came with free maintenance for the first 3 oil changes ~ called and requested an appointment “was told that I had to wait 3 months” So I had to take my car to a local shop where I only had to wait 1 day Second bad experience ~ the brakes for my new 2022 Santa Cruise started making loud noises and bad vibration when stopping. Car was only 6 month old. I called Darcy Hyundai in Joliet and requested an appointment to bring in for inspection because I was worried about not being to stop. Was informed that I had to wait 3 months to bring in for service. I then requested to speak to the service manager. He asked why did I want to speak to him? I told him the issue. His response was “what were you told” I said they want me to wait 3 months. He said “ you heard they, you have to wait” I said it’s a new vehicle! He said it didn’t matter. I said the vehicle wasn’t drivable, can I drop off and possibly get a loaner. He said “no loaners” So I had a new vehicle with a safety issue and Darcy wouldn’t help me! I took a loss by trading the car in with a different dealer I will never buy a vehicle again from Darcy Hyundai ~ the worst service I’ve ever had And rude treatment by management More

Everything went well! I’Good to see Leroy for ride home. see you next time I’Good to see Leroy for ride home. see you next time More

I had an oil change and some other work done . I was very pleased with the service and explanation of the services provided. Austin was very professional and helpful with the information. I was very pleased with the service and explanation of the services provided. Austin was very professional and helpful with the information. More