Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

D'Arcy Hyundai

Joliet, IL

Overview
Employees
Reviews
Vehicles
4.9
2,279 Reviews
D'Arcy Hyundai is your local dealer and offers unrivaled customer service with our large assortment of new and used cars in Joliet. We are family owned and have been selling and servicing vehicles in Illinois for over 20 years. We look forward to helping you into a vehicle or servicing your current vehicle. Stop by your greater Naperville Hyundai dealership in Illinois today and take a look at our selection of new vehicles, including the Tucson, Elantra and Santa Fe. You won't find a better selection of new Hyundai vehicles anywhere from Naperville to the Joliet region. We will work hard to find you the ideal vehicle to fit your needs.
Contact Dealership
View Awards

2000 Essington Rd

Joliet, IL

60435

Directions

By Type

Showing 2,279 reviews

March 27, 2025

Excellent salesman and finance. Everyone was very friendly. Anyone looking for a car I would definitely recommend them. More

by 18Baseballmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 27, 2025

Vanessa was extremely helpful and a joy too work with. Everyone we dealt with was great. More

by MaureenGalvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Alarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 17, 2025

overall, it was good. I left some money in my trade in and heard nothing back on it. wasn't much. it's the principal that they made no effort to return. When I got home my More

by mroth7272
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabe Finks
Report | Print
Mar 22, 2025 -

D'Arcy Hyundai responded

We want to sincerely apologize for the inconvenience this situation has caused. While we have recently undergone a staff change, we understand this is not an acceptable reason for falling short of ensuring you are fully supported. I personally reached out to you regarding this matter and have already ordered the mats and console tray you mentioned. Additionally, we have sent you a check to address the monetary aspect of this issue. Typically, when a vehicle is traded in, our porters clean it, and it is sent out for detailing. As part of our process, we ask customers to conduct a double inspection before leaving to ensure nothing has been left behind. However, we recognize that this process didn’t work as it should in your case, and for that, we are truly sorry. We also want to acknowledge the lack of follow-up on your salesperson's part. Please rest assured that this has been addressed internally, as your satisfaction remains our top priority. Thank you for bringing this to our attention, and we are committed to ensuring a better experience moving forward. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905

March 09, 2025

Excellent salesman and I would recommend this dealership to anyone looking to buy a new or used vehicle. More

by ces1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Carini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

D'Arcy Hyundai responded

Thank you for sharing your experience! It's great to hear that you had a positive interaction with an excellent salesman at the dealership. Your recommendation means a lot and will surely help others in making their decision when looking to buy a new or used vehicle. Thanks again for your feedback! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725 -5200

March 09, 2025

I have to say I did not price shop other dealers. I was convinced that Darcy would stand behind everything. The experience was not short of anything. They delivered above my expectations More

by 04springer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Sonneman, Mike Campobasso
Report | Print
Mar 10, 2025 -

D'Arcy Hyundai responded

Thank you for sharing your experience at D'Arcy Hyundai! It's wonderful to hear that you were confident in choosing us without needing to price shop elsewhere. It's clear Raphael, Mike and Matt delivered on their promise and exceeded your expectations. Your feedback reassures others of the excellent service and support provided by D'Arcy Hyundai. I appreciate you taking the time to share your positive experience! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725 -5200

March 01, 2025

The staff and service were excellent! Everyone was kind and patient with helping me to find a vehicle to fit my needs and budget! I would definitely recommend D’Arcy Hyundai to anyone! More

by cheers1827
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Miniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Sonneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

D'Arcy Hyundai responded

Thank you so much for the kind words! We're delighted to hear our team helped you find the perfect vehicle. We truly appreciate your feedback and are happy you were able to get the D'Arcy Difference with Warren and our Sales team. Should there ever be anything you need, please don't hesitate to let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 01, 2025

I had a comfortable and great experience dealing with Nick who sold me my new car More

by Kevin Wojtecki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Blazen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

D'Arcy Hyundai responded

Thank you, Kevin! We're so glad Nick made your car-buying experience comfortable and enjoyable. Congratulations on your vehicle, we hope you enjoy your new ride! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 19, 2025

Had a fantastic experience at D"Arcy Hyundai! They were upfront and honest with all pricing, providing written numbers shortly after asking—no games or surprises. The team was courteous, respectf More

by Jackie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isa Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raphael Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

D'Arcy Hyundai responded

Ms. Jackie, Thank you so much for your kind words and glowing review! We are thrilled to hear that you had such a fantastic experience at D'Arcy Hyundai. Our team strives to provide upfront, honest, and transparent service to all our customers, and we are glad to know that we met your expectations. It's wonderful to hear that our team was able to make your car-buying experience smooth and stress-free. We take pride in ensuring that our customers are comfortable with their decisions and that all their questions are answered thoroughly. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905

February 18, 2025

Totally impressed with the service we received from Mike Budzinski . Simply amazing . He promised he wouldn’t bug us from the start and kept his word . Our new car purchase was a 6 week journey . We saw ma More

by radgarcia4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Budzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Miniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Sonneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

D'Arcy Hyundai responded

Thank you for your fantastic feedback! We're thrilled to hear that Mike Budzinski provided you with such an impressive and stress-free experience. We understand that purchasing a new car is a significant journey, and we're glad Mike was able to support you every step of the way. Your satisfaction is our top priority, and it's wonderful to know that Mike's commitment to not being pushy made a positive impact on your experience. Enjoy your new car and thank you for choosing us! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409 - 4905

February 14, 2025

dealership was ok but only the interest rate was too high i wish hyundai finance will More

by darkwa5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Alarcon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

D'Arcy Hyundai responded

Thank you for sharing your feedback. We appreciate your honest review and apologize for any inconvenience caused by the high interest rate, depending on multiple factors and programs the rate can vary. We understand how important financing is, and we're sorry we couldn't meet your expectations in this regard. We value your business and would love to have the opportunity to help you further. If you have any additional concerns or need assistance with financing options, please don't hesitate to reach out to us. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905

1
2
...
228