D'Arcy Buick GMC

This was the first time I have been in a dealership other than a Ford dealer in 63 years. I have to say our experience at D'Arcy Buick GMC was exceptional! In January we bought a 2021 Ford Edge ST for a grea than a Ford dealer in 63 years. I have to say our experience at D'Arcy Buick GMC was exceptional! In January we bought a 2021 Ford Edge ST for a great deal. Herman Vasquez our salesman and Luke Sillar, General Sales Manager were excellent and offered to have some damage repaired before picking up the car. Unfortunately the repairs caused some wire harness damage in the process. Luke not only got it fixed but provided a brand new Buick as a loner during the repair process. I strongly recommend D'Arcy Buick GMC and especially Herman and Luke. Thank you gentleman! More

I bought a 2025 AT4X from Darcy GMC in August of 2025, since then they have my truck 5 times for the same issue, The Stereo. ALl I get is the runaround, my Adviser is Chris, not sure how a dealer works bu since then they have my truck 5 times for the same issue, The Stereo. ALl I get is the runaround, my Adviser is Chris, not sure how a dealer works but, Chris was on vacation and nothing was completed on my truck ( this time ) do they not have anybody else that can work on a truck ???? I just cannot believe the customer service they have there. I would not recommend this dealer for any of there Vehicles. More

I purchased a new Sierra with the trade of my Jeep. My salesman was Kyle Lopez and the sales GM Luke Sillar joined once it was time to crunch numbers. Both were great to work with, both knew the prod My salesman was Kyle Lopez and the sales GM Luke Sillar joined once it was time to crunch numbers. Both were great to work with, both knew the product and were able to answer all my questions. I had been looking for about 2 months so I was very familiar with the truck trims and prices as well as the value of my Jeep I traded. I am very satisfied with the final price of the truck I purchased, I also got a fair trade value for my Jeep. Both Kyle and Luke worked to cover every detail and did everything they could to make the process quick and simple. They were both honest and straightforward. As a side note, days after after the sale I returned to have some extras done by service, Kyle personally arranged the appointment and work to be done and Luke even checked in to make sure I was still happy with everything. In short, these guys were personable, professional, knowledgeable and were focused on making sure I was satisfied to the best of their ability. A tip of the hat to D'Arcy, good employees and good leadership make a huge difference! They have earned my business. More

I just bought my second Buick Encore from D’Arcy and couldn’t be happier. My salesmen was J.R. and he sold me my first Buick. A real great guy to work with. No pressure but went to great lengths to my e couldn’t be happier. My salesmen was J.R. and he sold me my first Buick. A real great guy to work with. No pressure but went to great lengths to my experience easy. Mike in finance was also so nice to work with. I would recommend this dealership and it’s staff if you are looking for a car. More

Excellent! I recently just purchased my first Buick Envision! Mark Hardman, the salesperson was very helpful and made the whole process painless. Thank you to e I recently just purchased my first Buick Envision! Mark Hardman, the salesperson was very helpful and made the whole process painless. Thank you to everyone at D'Arcy. Highly recommend this dealership! More

I took my car in for an oil change and tire rotation,when I pulled in the service garage, I waited as the the two exchanged glances to see which one was going to wait on me Which is very rude and unprofess I pulled in the service garage, I waited as the the two exchanged glances to see which one was going to wait on me Which is very rude and unprofessional. I got my vehicle serviced, but I am disappointed with their service team More

Saturday i went to Darcy automotive in Joliet . I told Matthew ""the salesman "" i was on a budget so i needed a car for under $15.000 for my wife by Monday June 6th for work and told them that .. He se Matthew ""the salesman "" i was on a budget so i needed a car for under $15.000 for my wife by Monday June 6th for work and told them that .. He seemed awesome! i found 2 that would work ,but i wanted my wife to drive them both first. So i came back the next week because they were closed on Sunday and Monday. We took a Buick rogue for a test drive and my wife didn't like it, it was a little to small. So we decided we would buy the Hyundai Veracruz instead. But they couldn't get it to start and it was getting late in the day. They told us they were bringing it into the shop and would be ready the next day. Surprise it wasnt ready the next day , theSOLD IT TO SOMEONE ELSE without even as much as a phone call to me . Wasted 4 days of my life , and forced me to buy something i reall y didnt want from someone else so my wife could make it to work . .. I WILL CONTINUE TO TELL 2 PEOPLE AND THEY WILL TELL 2 PEOPLE AND SO ON AND SO ON. Thanks for the run around . More

Outstanding! From sales to service I am impressed and I’ve bought a lot of cars. Salesman Sergio professional, friendly, patient, helpful, follows through. I highly recommend him. Cashier- outstanding. S I’ve bought a lot of cars. Salesman Sergio professional, friendly, patient, helpful, follows through. I highly recommend him. Cashier- outstanding. Service desk and service workers- outstanding. I thought I got in the wrong car after it was serviced. Even the car mats were cleaned. More

Mitch was great to work with! He and Mike went above and beyond to make sure the deal was done. Thank you to Rob in finance for a smooth paperwork process when picking up the vehicle too! Shout out to Frank beyond to make sure the deal was done. Thank you to Rob in finance for a smooth paperwork process when picking up the vehicle too! Shout out to Frank in service who got us with Mitch to talk about our trade in as well! More