Cypress Coast Ford Lincoln

This Service Department always exceeds expectations. I always know my vehicle is in good hands. It is easy to make an appointment, the staff is fantastic, the shuttle service is convenient, but if I wai I always know my vehicle is in good hands. It is easy to make an appointment, the staff is fantastic, the shuttle service is convenient, but if I wait, the waiting area is very comfortable (love the coffee machine!), the work done on my the vehicle is always superb and done by the time estimated. Their notification system via text/email for appointment/confirmation notices, & the note from the service reps welcoming questions (if needed) is fantastic. And I always appreciate the complimentary car wash! I always buy my vehicles cars from this dealership because of their great sales staff AND because I know I'll have reliable service. More

Great service, work completed. in short time. Didn't expect but appreciated. Carwash. Quick friendly service in short time. Didn't expect but appreciated. Carwash. Quick friendly service More

My service was completed quickly. Waiting area was comfortable. I appreciate the car wash too! Waiting area was comfortable. I appreciate the car wash too! More

The new option of having my car serviced here at home by your mobile tech was a terrific experience! They arrived on time and were friendly, very helpful, and did a great job! your mobile tech was a terrific experience! They arrived on time and were friendly, very helpful, and did a great job! More

Great service. Nice, friendly and very professional staff. They did my oil change and checked everything in the car!! Nice, friendly and very professional staff. They did my oil change and checked everything in the car!! More

The service was excellent. I had to order the car that I wanted because there was not one in stock anywhere, and the car was delivered way ahead of time! The entire staff was e I had to order the car that I wanted because there was not one in stock anywhere, and the car was delivered way ahead of time! The entire staff was excellent, and very friendly. I really appreciated everything they did for me to get me into my new car! I would recommend this dealership to anyone looking to purchase a new vehicle…they are great!!!! More

Always able to get a reasonable appointment. Service has been through and recommendations from service always clear. Service has been through and recommendations from service always clear. More

My 2022 Ford F-150 was subject to two Ford recalls, a defective wiper motor that could fail at any time and result in a crash, and a problem with the parking lamps on the truck. Salinas Valley Ford where defective wiper motor that could fail at any time and result in a crash, and a problem with the parking lamps on the truck. Salinas Valley Ford where I purchased the truck refused to even order the replacement wiper motor, telling me that contrary to the Ford recall notice from February 2023, they would not replace the motor until it actually failed. Fortunately I have Cypress Coast Ford in my area and they ordered the replacement wiper motor and let me know when it arrived so I could schedule a service appointment. When I arrived I was helped by Ricardo Rodriguez who was aware of the recalls for my truck and quickly processed the repairs. I picked my truck up the following day and the wiper motor was replaced and the needed work for the parking lamp recall was done and they had my truck detailed - it was cleaner than when I picked it up new from Salinas Valley Ford. This was the second time where having had no success with Salinas Valley Ford I was able to go to Cypress Coast Ford and get the needed warranty and recall work performed. Cypress Coast Ford is a lot further from my home but in the future I will be going there for everything needed for my truck. More

Delivered as promised, was right on the estimate, Everthing else was as promised and indicated Everthing else was as promised and indicated More

Alex, on only his fifth day working a Cypress Coast, was truly helpful with the test drives and working up the initial paperwork. This was one of my best car shopping and buying experiences. truly helpful with the test drives and working up the initial paperwork. This was one of my best car shopping and buying experiences. More