Cutter Ford Mitsubishi - Service Center

Sales staff is great and very patient not trying to force any sales, although somewhat mis informed and having no idea what they are talking about, for example about a year ago I spoke with a salesman about any sales, although somewhat mis informed and having no idea what they are talking about, for example about a year ago I spoke with a salesman about buying a f-250 and jokingly asked if the manual hubs worked… he had no idea the 4x4 f-250s had a manual locking front hub or the exact type of axles the truck is built on…my current experience was not the greatest either while going in for a mandatory recall on my vehicle I was put on a 3 week wait (somewhat understandable) when trying to call the service department via the main number I was taken to a useless answering machine. I had a spend about an hour trying until I could speak to someone to schedule an appointment and googling multiple different numbers to call. The actual service time on the appointment date was very fast and the staff was great when in the dealership however their biggest fault would be finding a great receptionist to handle calls/appointments faster. More

I have been a customer of Cutter Ford service since buying my Transit Connect van new at the end of 2014. The service department is thorough and efficient. I know dealer service departments are typic buying my Transit Connect van new at the end of 2014. The service department is thorough and efficient. I know dealer service departments are typically more expensive than independent shops, but their expertise and experience, and the tools and information resources they have, are worth more than the additional cost that might be involved. In addition, my time is a finite resource and running around to different repair shops for specific problems, when they might not have experience with the intricacies of my vehicle, is also an economic cosideration. I feel absolute confidence in Cutter Ford service and know they stand behind their work if there is any issue. More

Was very thankful to the service team for completing my safety check in a timely manner. Dino was especially helpful with explaining the process to renew my registration before the safety check could be d safety check in a timely manner. Dino was especially helpful with explaining the process to renew my registration before the safety check could be done. Got it done quickly with great customer service More

I was able to make an appointment for oil change within 48 hours very easily and service was smooth, quick, and efficient. I was offered recommendations to ensure best quality and I accepted it and my tru 48 hours very easily and service was smooth, quick, and efficient. I was offered recommendations to ensure best quality and I accepted it and my truck is running better and smoother!! More

Service representative Dino is very friendly, knowledgeable and is always trying to help in this difficult times. knowledgeable and is always trying to help in this difficult times. More

Noell is a great agent and always keeps me informed when there is service being done to my vehicle. there is service being done to my vehicle. More

My service rep, Dino, is the bomb. He is friendly professional and knowledgeable. Took my car in for service and in less than an hour my car was ready. professional and knowledgeable. Took my car in for service and in less than an hour my car was ready. More

Will Soong is the best there. Always go to him for my servicing needs whenever possible. servicing needs whenever possible. More

The service team was fast to schedule my appointment. Also the did a great job in letting me know of potential future issues that may occur. Also the did a great job in letting me know of potential future issues that may occur. More

A great service agent, very courteous made sure all my questions was answered, including what kind of service was being done on my truck. questions was answered, including what kind of service was being done on my truck. More