Cutter Ford Mitsubishi

Service Dept is Top Notch! I brought my 2018 Ford Escape in to the Cutter Ford Service Dept for routine maintenance service on the WRONG day. Kellie cheerfully fit me in to her I brought my 2018 Ford Escape in to the Cutter Ford Service Dept for routine maintenance service on the WRONG day. Kellie cheerfully fit me in to her schedule anyway and my vehicle was serviced and ready to go as if I did have an appointment. I have been assisted by Kellie several times since I've had my escape and have always had a pleasant experience. More

Great Service We had a great, quick experience buying a vehicle from Cutter Ford. Mario and Rodney answered all of our questions. Both were friendly and knowledgeab We had a great, quick experience buying a vehicle from Cutter Ford. Mario and Rodney answered all of our questions. Both were friendly and knowledgeable. Unfortunately we had to take our children with us, but they were patient with us and got us thru the process quickly. Would definitely buy from here again. More

Great Service Customer service is always top notch in the service department. The shuttle service to and from the dealership is a great option. Highly recommend Cut Customer service is always top notch in the service department. The shuttle service to and from the dealership is a great option. Highly recommend Cutter Ford. More

Service Department Had my Explorer in to change a part under warranty. I was in and out in a few hours. Service department staff were very friendly and helpful. Had my Explorer in to change a part under warranty. I was in and out in a few hours. Service department staff were very friendly and helpful. More

Service Brought in my Flex for service and they were fast. The person that checked my car in was so polite and courteous.I love it when they service my car I Brought in my Flex for service and they were fast. The person that checked my car in was so polite and courteous.I love it when they service my car I don’t have to wait all day it took them under an hour . More

Airbag recall Liz was super friendly! She explained everything to us about was she was doing during check in, as well as how long it would take for the service on Liz was super friendly! She explained everything to us about was she was doing during check in, as well as how long it would take for the service on our vehicle. Her estimated time of service was spot on! More

Cutter Ford Service dept is #1 Had my GT serviced and within 40minutes Kellie Sue was calling me to confirm pickup. For the exact same servicing at Honolulu Ford I waited a ridic Had my GT serviced and within 40minutes Kellie Sue was calling me to confirm pickup. For the exact same servicing at Honolulu Ford I waited a ridiculous 4 hours. Kellie was “on it” from beginning to end and I’ll happily return to Cutter Ford for all my future servicing needs. Please keep up the great work at CF! More

Kudos to Kellie Sue Walroth & Cutter Ford Aiea! Once again, we were treated with utmost respect and kindness when our Ford Fusion was taken in for a special service. Always, we are treated like "fam Once again, we were treated with utmost respect and kindness when our Ford Fusion was taken in for a special service. Always, we are treated like "family" and our car's safety is priority #1! Special mahalo to Kellie Walroth and those who serviced our car. (by Judie Peterson and Ellie Otake) More

My First Visit Nothing short of amazing customer service and representatives, timing and entertainment and amazing customer service representative. I do not remember Nothing short of amazing customer service and representatives, timing and entertainment and amazing customer service representative. I do not remember the lady name but she truly represented For Motor Company well! . More

Accommodating and fast I have never had an issue at Cutter Ford in Aiea. They sold me my iMiev electric vehicle. Process was good. No complaints. I got a great rate from dea I have never had an issue at Cutter Ford in Aiea. They sold me my iMiev electric vehicle. Process was good. No complaints. I got a great rate from dealer financing (better than my usual lenders). The car has given me very little trouble. I popped a tire on a pot-hole (iMiev’s have tiny tires and certain areas have a LOT of pot-holes, as we all know). Cutter-Ford changed out the tire fast and I was in and out. It’s like that everytime. No fuss, no muss. Just get it done. Had to get an emergency charge from them once. They did it no problem. Had emergency recalls taken care of - done overnight. Had to replace auxiliary battery (cause I left keys in ignition by accident). Again, in and out overnight. And they always let me drop off my vehicle the night before to accommodate my busy work schedule. What else is can I say? This is what you want from a dealer / servicer. Just get it done and everyone professional and friendly. More