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Cutter Ford Mitsubishi
Aiea, HI
361 Reviews
Cutter Ford has been the auto dealership that people visit from all over Oahu when it comes to new and used car sales. From Pearl City to Kapolei, Cutter offers the largest selection of affordable Ford inventory in the Honolulu area. Whether you are looking for a new hybrid, a Ford truck, sedan, SUV or minivan, our experienced and friendly staff will be sure to help you make the right decision so that you drive off the lot smiling.
In addition to our extensive vehicle inventory, our Ford service center is staffed with the highest trained and factory certified technicians so that your car or truck will continue to receive the best auto service around. Located in Aiea, we are proud to serve the auto needs of surrounding communities including Ewa Beach, Hickam, Mililani and Schofield. Visit Cutter Ford to find out more about your financing options, our current inventory, services offered and our Ford parts department. We are dedicated to making the auto buying experience a positive one for each customer and are proud that we continue to be your choice Ford dealerships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 361 reviews
April 25, 2019
Service Department Had my Explorer in to change a part under warranty. I was in and out in a few hours. Service department staff were very friendly and helpful. Had my Explorer in to change a part under warranty. I was in and out in a few hours. Service department staff were very friendly and helpful. More
by JF P.U.I.
April 12, 2019
Service Brought in my Flex for service and they were fast. The person that checked my car in was so polite and courteous.I love it when they service my car I Brought in my Flex for service and they were fast. The person that checked my car in was so polite and courteous.I love it when they service my car I don’t have to wait all day it took them under an hour . More
by Gmama
Employees Worked With
April 02, 2019
Airbag recall Liz was super friendly! She explained everything to us about was she was doing during check in, as well as how long it would take for the service on Liz was super friendly! She explained everything to us about was she was doing during check in, as well as how long it would take for the service on our vehicle. Her estimated time of service was spot on! More
by Wabilla808
Employees Worked With
Liz Fontes
March 16, 2019
Cutter Ford Service dept is #1 Had my GT serviced and within 40minutes Kellie Sue was calling me to confirm pickup. For the exact same servicing at Honolulu Ford I waited a ridic Had my GT serviced and within 40minutes Kellie Sue was calling me to confirm pickup. For the exact same servicing at Honolulu Ford I waited a ridiculous 4 hours. Kellie was “on it” from beginning to end and I’ll happily return to Cutter Ford for all my future servicing needs. Please keep up the great work at CF! More
by DarrylGT17
Employees Worked With
Kellie Sue Walroth
March 15, 2019
Kudos to Kellie Sue Walroth & Cutter Ford Aiea! Once again, we were treated with utmost respect and kindness when our Ford Fusion was taken in for a special service. Always, we are treated like "fam Once again, we were treated with utmost respect and kindness when our Ford Fusion was taken in for a special service. Always, we are treated like "family" and our car's safety is priority #1! Special mahalo to Kellie Walroth and those who serviced our car. (by Judie Peterson and Ellie Otake) More
by Mililani, OP
Employees Worked With
Kellie Walroth, Liz Fontes
March 15, 2019
My First Visit Nothing short of amazing customer service and representatives, timing and entertainment and amazing customer service representative. I do not remember Nothing short of amazing customer service and representatives, timing and entertainment and amazing customer service representative. I do not remember the lady name but she truly represented For Motor Company well! . More
by Samuel
Employees Worked With
Cannot remember the lady name but she was very helpful, friendly and represented Ford Motor compeny well.
March 13, 2019
Accommodating and fast I have never had an issue at Cutter Ford in Aiea. They sold me my iMiev electric vehicle. Process was good. No complaints. I got a great rate from dea I have never had an issue at Cutter Ford in Aiea. They sold me my iMiev electric vehicle. Process was good. No complaints. I got a great rate from dealer financing (better than my usual lenders). The car has given me very little trouble. I popped a tire on a pot-hole (iMiev’s have tiny tires and certain areas have a LOT of pot-holes, as we all know). Cutter-Ford changed out the tire fast and I was in and out. It’s like that everytime. No fuss, no muss. Just get it done. Had to get an emergency charge from them once. They did it no problem. Had emergency recalls taken care of - done overnight. Had to replace auxiliary battery (cause I left keys in ignition by accident). Again, in and out overnight. And they always let me drop off my vehicle the night before to accommodate my busy work schedule. What else is can I say? This is what you want from a dealer / servicer. Just get it done and everyone professional and friendly. More
by Ava_on_leeward
Employees Worked With
Eek, I cannot remember names! But I don’t think it was anyone listed above. Shoots!
March 09, 2019
2011 transmission problems No Comment, other than that the service is always great, easy making appointments, and recommendations well taken. Thanks again to Kellie and her tran No Comment, other than that the service is always great, easy making appointments, and recommendations well taken. Thanks again to Kellie and her transmission mechanic for their help. More
by Maxpasion
Employees Worked With
Kellie-Sue Walroth & Transmission mechanic
March 04, 2019
Safety Recall Had a safety recall to replace the airbag initiator. From the beginning of the process, it was handled very professionally with a friendly representa Had a safety recall to replace the airbag initiator. From the beginning of the process, it was handled very professionally with a friendly representative, Kellie Walroth. She explained everything I needed to know. More
by Alan
Employees Worked With
Kellie Walroth
February 20, 2019
Brand New I haven't been to this dealership in a while. a lot has changed and so did their customer service. Felt more welcoming and taken cared of this time I haven't been to this dealership in a while. a lot has changed and so did their customer service. Felt more welcoming and taken cared of this time around. Not to mention their beautiful showroom. Good Job on the remodel! More
by Joeylramos
