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Cutter Ford Mitsubishi
Aiea, HI
361 Reviews
Cutter Ford has been the auto dealership that people visit from all over Oahu when it comes to new and used car sales. From Pearl City to Kapolei, Cutter offers the largest selection of affordable Ford inventory in the Honolulu area. Whether you are looking for a new hybrid, a Ford truck, sedan, SUV or minivan, our experienced and friendly staff will be sure to help you make the right decision so that you drive off the lot smiling.
In addition to our extensive vehicle inventory, our Ford service center is staffed with the highest trained and factory certified technicians so that your car or truck will continue to receive the best auto service around. Located in Aiea, we are proud to serve the auto needs of surrounding communities including Ewa Beach, Hickam, Mililani and Schofield. Visit Cutter Ford to find out more about your financing options, our current inventory, services offered and our Ford parts department. We are dedicated to making the auto buying experience a positive one for each customer and are proud that we continue to be your choice Ford dealerships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 361 reviews
October 03, 2019
Professional and courteous Customer Service were very courteous and prompt. Service good. Wait time was minimum. In and out for the service and safety check within 90 minutes. Customer Service were very courteous and prompt. Service good. Wait time was minimum. In and out for the service and safety check within 90 minutes. More
by mikeBatman
Employees Worked With
Albert D Canon
October 02, 2019
Liz was very friendly, helpful, and updated me with the progress of my vehicle service. She took the time to explain everything that needed to be done. progress of my vehicle service. She took the time to explain everything that needed to be done. More
by JF P.U.I.
Employees Worked With
Elizabeth Fontes
October 01, 2019
service Excellent service by Will Soong. Does follow up calls on vehicle status, keeps you up to date and doesn't leave you hanging. Ford needs more advisors Excellent service by Will Soong. Does follow up calls on vehicle status, keeps you up to date and doesn't leave you hanging. Ford needs more advisors like Will!!! More
by CC
Employees Worked With
none
September 30, 2019
Great Customer Service Ashley provided great customer service during my recent trip to Cutter Service Department. She kept us informed about the repair status on our F150 e Ashley provided great customer service during my recent trip to Cutter Service Department. She kept us informed about the repair status on our F150 every step of the way. Kudos to my new favorite person at Cutter!!! More
by Tweese
Employees Worked With
Ashley Santiago
September 28, 2019
Regular maintence service, safety inspection, and seat/door Excellent service from the service agent, Ashley. Prior to this service I was doubting Ford’s maintence service and considered selling my car to get t Excellent service from the service agent, Ashley. Prior to this service I was doubting Ford’s maintence service and considered selling my car to get the heck out of Ford. Ashley’s service renewed my hope for good customer service w/Ford Waimalu. TY Ashley. Pua More
by Kaohu
Employees Worked With
Ford Waimalu Cashier, Ashley Santiago
September 27, 2019
Service of my vehicle Excellent service at Cutter Ford, from service check in thru completion of visit. Service advisors have always provided the basis for a positive outco Excellent service at Cutter Ford, from service check in thru completion of visit. Service advisors have always provided the basis for a positive outcome. Good Job. More
by Akoni
Employees Worked With
Albert D. Canon, service advisor, Bachan Khosa
September 27, 2019
Awesome Service by Ashley Got in as scheduled. Work was performed. Service Manager Ashley was both knowledgeable and proficient. Ashley was terrific. A plus to the Service De Got in as scheduled. Work was performed. Service Manager Ashley was both knowledgeable and proficient. Ashley was terrific. A plus to the Service Department. Cutter comes thru again. More
by F150 Fan
Employees Worked With
Ashley Santiago
September 26, 2019
prompt and helpful service and purchase of extended warranty Good routine service. While I was waiting, I asked about purchasing an extended warranty. I met with Rodney, who was very friendly, answered all my Good routine service. While I was waiting, I asked about purchasing an extended warranty. I met with Rodney, who was very friendly, answered all my questions and helped me complete the purchase. More
by SJ
Employees Worked With
September 25, 2019
Excellent experience Extremely helpful staff with excellent service. Vehicle was dropped off for a repair and was ready well before the estimated finish time. No issues wi Extremely helpful staff with excellent service. Vehicle was dropped off for a repair and was ready well before the estimated finish time. No issues with the vehicle and great follow up from the staff. More
by Erics54
Employees Worked With
Will Soong
September 24, 2019
Great Service Every time is a great time. Service is always done wonderfully and on time. The wait time was short and I was kept abreast of everything. Every time is a great time. Service is always done wonderfully and on time. The wait time was short and I was kept abreast of everything. More
by Brispapa
Employees Worked With
Mario Aguilar
