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Cutter Ford Mitsubishi
Aiea, HI
361 Reviews
Cutter Ford has been the auto dealership that people visit from all over Oahu when it comes to new and used car sales. From Pearl City to Kapolei, Cutter offers the largest selection of affordable Ford inventory in the Honolulu area. Whether you are looking for a new hybrid, a Ford truck, sedan, SUV or minivan, our experienced and friendly staff will be sure to help you make the right decision so that you drive off the lot smiling.
In addition to our extensive vehicle inventory, our Ford service center is staffed with the highest trained and factory certified technicians so that your car or truck will continue to receive the best auto service around. Located in Aiea, we are proud to serve the auto needs of surrounding communities including Ewa Beach, Hickam, Mililani and Schofield. Visit Cutter Ford to find out more about your financing options, our current inventory, services offered and our Ford parts department. We are dedicated to making the auto buying experience a positive one for each customer and are proud that we continue to be your choice Ford dealerships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 361 reviews
December 05, 2019
Safety Inspection When I brought my car for an safety inspection and oil change, my courtesy ride was available within 3 minutes. Liz Fontes called me to tell me my ca When I brought my car for an safety inspection and oil change, my courtesy ride was available within 3 minutes. Liz Fontes called me to tell me my car was ready. The courtesy driver picked me up within 15 minutes. Within 5 minutes, my car was ready. This is the best and fastest service I ever received in a long time. More
by Wings III
Employees Worked With
Liz Fontes
November 29, 2019
Never have I ever had such great service. My husbands car was shipped from the mainland and got a flat being taken off the trailer. I called the dealership to see if they had the tire in stock. They did not was shipped from the mainland and got a flat being taken off the trailer. I called the dealership to see if they had the tire in stock. They did not but did have it at the warehouse. Liz was FANTASTIC! She had the car brought around back when I got there and had the tire put on in no time. Talk about great service! Thank you for making a stressful situation for me, a very smooth one! More
by artisticjj
Employees Worked With
Liz
November 28, 2019
Cutter Ford is the Best Excellent service, and they let you know what’s up. At 125k miles, time to replace my transmission. It has done its job and glad they pointed out th Excellent service, and they let you know what’s up. At 125k miles, time to replace my transmission. It has done its job and glad they pointed out the leak. Excellent people provide excellent service. More
by F150 Fan
Employees Worked With
Tommy the Parts Department Expert: This guy is VERY knowledgeable on Ford Parts and dials in. Expert., Ashley Santiago
November 26, 2019
I Haven't got the truck yet due to a recall on the AC unit. I would like to have the Truck so I can give you a proper review. Other then that every one was great with whom I worked with. I would like to have the Truck so I can give you a proper review. Other then that every one was great with whom I worked with. More
by Paul
November 23, 2019
Great Staff! From the cancellation of an appointment to the rescheduling of our new appointment, the contact person(S) were friendly and courteous. When we arrive From the cancellation of an appointment to the rescheduling of our new appointment, the contact person(S) were friendly and courteous. When we arrived to drop off our car they staff was busy and said they would be with us shortly, and they were. Within an hour or so we received a call that our car was ready for pick up. This has been our experience in the past also, courteous staff and timely service. Big MAHALO!! More
by dtorres001
Employees Worked With
Liz Fontes
November 22, 2019
The service people are excellent! They give very good Customer Service at Cutter Ford Aiea! I dealt with Dino and Liz recently and they were both easy to work with and explained everything to me! Customer Service at Cutter Ford Aiea! I dealt with Dino and Liz recently and they were both easy to work with and explained everything to me! More
by Neeo
Employees Worked With
Dino and Liz in the Service Department
November 20, 2019
5+ Stars Service Always pleasant environment, very professional service, especially LIZ FONTES!! SHE IS THE BEST!! Always with a smile and goes that extra mile of serv Always pleasant environment, very professional service, especially LIZ FONTES!! SHE IS THE BEST!! Always with a smile and goes that extra mile of services. This is why I keep on coming back!! More
by FORD4EVER
Employees Worked With
LIZ FONTES
November 20, 2019
Great Service Advisor Our advisor is the best. Veronica has always taken good care of us. Wouldn't want anyone else to service us. I will return for service with her. Our advisor is the best. Veronica has always taken good care of us. Wouldn't want anyone else to service us. I will return for service with her. More
by garyswri
Employees Worked With
Veronica
November 19, 2019
Great experience. The salesperson, Lance Threefingers, was instrumental in getting me an unbelievable deal on a 2019 Shelby GT350. The car was loaded with all available The salesperson, Lance Threefingers, was instrumental in getting me an unbelievable deal on a 2019 Shelby GT350. The car was loaded with all available options. Lance was very professional and so knowledgeable about the car that the whole process was as smooth and stress free as possible. More
by robmakmac
November 18, 2019
Excellent customer service.Clean facility.Meet our Excellent customer service. Clean facility. Meet our expectations. Our salesman was very courteous. He demonstrate professionalism. Finance person Excellent customer service. Clean facility. Meet our expectations. Our salesman was very courteous. He demonstrate professionalism. Finance personnel was very helpful. Fast and efficient. Paper works was done in timely manner. More
by Sambeth
