Cutter Ford Mitsubishi

Every time I come to the dealership for service on my vehicle I always appreciate my service advisor’s help. Thank you Dino for all of your assistance with my vehicle. vehicle I always appreciate my service advisor’s help. Thank you Dino for all of your assistance with my vehicle. More

Recent Purchase of 2020 Explorer We are kind of feeling unsure about this purchase 24 Dec19- since I was only able to drive the vehicle for 1 day and since then it has been in the sho We are kind of feeling unsure about this purchase 24 Dec19- since I was only able to drive the vehicle for 1 day and since then it has been in the shop due to the lift-gate not working and the alarm continually going off. Ford has always been our #1 vehicle choice and we have purchased several vehicles from Ford in the past As we are grateful Ford worked with us on the X-plan and financing, 10days have gone by and I have had to inquiry, and visit in person to find out where we stand on fixing this vehicle. I did receive a follow-up text msgs from Brian Chong on 27, 28, 30 Dec and a follow-up call from Sean Rodrigues on 27 Dec---but since then, I have add to initiate contact to find out what is happening. We are grateful for the rental car, but feel very unsure about this purchase. More

Eager to help without being overpowering Sales people were easy to work with and were not pushy. They listened to our needs and worked withn us to put us into a that would fill our needs. Sales people were easy to work with and were not pushy. They listened to our needs and worked withn us to put us into a that would fill our needs. More

Quick and reliable service. Liz made sure to keep me posted from check IN to completion of service. No hassles, no hidden fees to worry about. posted from check IN to completion of service. No hassles, no hidden fees to worry about. More

I had an excellent experience with my oil change ! The value, the speed and the professionalism was unsurpassed ! Love my cutter ford team! Keep Up the awesome work! value, the speed and the professionalism was unsurpassed ! Love my cutter ford team! Keep Up the awesome work! More

So easy to have maintenance wonderful people and atmosphere. I recommend this dealership to everyone. Ive bought 2 cars in 3 years... looking to test drive the Ford Bronco next... atmosphere. I recommend this dealership to everyone. Ive bought 2 cars in 3 years... looking to test drive the Ford Bronco next... More

I dealt directly with Bobby (Sales manager) for the most part. Lance was the salesman involved with paperwork, etc. As usual Bobby provided outstanding customer service. I explained to him what I wanted for part. Lance was the salesman involved with paperwork, etc. As usual Bobby provided outstanding customer service. I explained to him what I wanted for a vehicle and what I had to trade in. He provided me with a vehicle and informed me what deal he could make and we came to an agreement with no hassle involved. Lance was very professional and very courteous through the whole deal. Lance was willing to assist in anyway he could. A very pleasant experience overall. More

Maintenance on my Ford Fusion Energy I dealt directly with Ashley Santiago. Her help with my maintenance for my Ford was excellent. Maintenance was quickly and expertly performed. Sh I dealt directly with Ashley Santiago. Her help with my maintenance for my Ford was excellent. Maintenance was quickly and expertly performed. She kept me informed of any issues that came up. The most important thing . . . is to talk with the customer and let them know if issues were found and resolved, or that no issues were found, and the vehicle is ready to go. This needs to come first . . . and then, and only then is there any talk of payment. The customer must come first. When I owned my Acura . . . their focus was on receiving payment for service. I no longer own an Acura. Thank you for your support Ashley! I will be back for maintenance! More

Ashley Santiago treated me like Ohana. She took the time to ask me any of my concerns and reviewed everything regarding my service. Cutter Ford Aiea alway treats me like Ohana and I appreciate all they do. to ask me any of my concerns and reviewed everything regarding my service. Cutter Ford Aiea alway treats me like Ohana and I appreciate all they do. I hope to be able to keep Ashley Santiago as my service advisor in the future. More

The service department technicians are great. I take my car to be serviced every 5000 miles and there are no mishaps or problems. I always receive my car in good running condition after the maintenance wor car to be serviced every 5000 miles and there are no mishaps or problems. I always receive my car in good running condition after the maintenance work. My wait time is no more than 30-45 minutes. The techs are thorough but fast. More