Cutter Ford Mitsubishi

I love Cutter Ford Mitsubishi! Everyone here is very friendly and welcoming. The one that stands out the most to me is Dino Canon though! I'm naturally a very nervous person due to PTSD; but Dino's vibe friendly and welcoming. The one that stands out the most to me is Dino Canon though! I'm naturally a very nervous person due to PTSD; but Dino's vibe calms me and it's comforting knowing he's there when I drop my car off, to the point where I can d/o my car by myself. Anyway, Dino is very friendly, welcoming, professional, knowledgeable, and just an amazing person. He is always very patient too! I would ask for him if you need anything. More

As expected Cutter Ford service was excellent. Wil Soong went above and beyond He spotted an engine oil leak and quickly got it taken care of. Cutter has always been great and thanks again to Wil for bei went above and beyond He spotted an engine oil leak and quickly got it taken care of. Cutter has always been great and thanks again to Wil for being so conscientious More

Service department provided great customer service. Always a pleasure to take my vehicle in. For service. Will always keeps me updated on the progress of my vehicles Always a pleasure to take my vehicle in. For service. Will always keeps me updated on the progress of my vehicles More

Fast efficient service. Very happy with their work. Will stay a loyal customer. My last service was done in 30 minutes. The payment desk person was very pleasant and quick. stay a loyal customer. My last service was done in 30 minutes. The payment desk person was very pleasant and quick. More

Excellent Customer Service I had a what appeared to be a slow leak in my 2014 Mustang rear tire. I called the service department and Liz Fontes was on it. I didn’t have an app I had a what appeared to be a slow leak in my 2014 Mustang rear tire. I called the service department and Liz Fontes was on it. I didn’t have an appointment and brought in my car. I also needed to get my rear brakes serviced. I figured at least a day but everything was finished just after lunch time.....awesome service. Very nice to know that the Cutter team took care of me and I will continue to have all my repairs on my Mustangs done at Cutter Ford..... More

Exceptional Service and Excellent quality of work Veronica Barwar provided excellent service upon my arrival at the Ford location. She was out front when I pulled up. She greeted me politely and quick Veronica Barwar provided excellent service upon my arrival at the Ford location. She was out front when I pulled up. She greeted me politely and quickly asked me how she could assist me. This was helpful because I didn't have to go and find someone to help me. I informed Veronica that I needed an oil change on my 2018 Ford Truck, and I also had a recall that needed to be taken care of. She pulled up my information and was able to get me processed and on my way. I was in and out in less than ten minutes. A couple of hours after dropping off my truck, I received a call that my truck was ready to be picked up. Veronica also emailed me the inspection document that was performed on the truck, which was helpful. Overall I would recommend that you visit Aiea Ford, and I would also recommend that you ask for Veronica. More

I’m very happy with my visit to cutter ford in Aiea. I feel like it was heaven sent to find a vehicle like I did. The sale staff was very comfortable to work with feel like it was heaven sent to find a vehicle like I did. The sale staff was very comfortable to work with More

Very Happy Customer I went in for a yearly State safety check. The customer service agent Veronica expedited my visit and got me out in a very short time. I couldnʻt be m I went in for a yearly State safety check. The customer service agent Veronica expedited my visit and got me out in a very short time. I couldnʻt be more pleased. I am yet not at the 10,000 mile service. More

Repair tailgate actuator via third party warrant. I have a 2015 Ford F150 and in March of 2020 the tail gate lock actuator broke. The factory warrant had expired, but I previously purchased a third p I have a 2015 Ford F150 and in March of 2020 the tail gate lock actuator broke. The factory warrant had expired, but I previously purchased a third party auto warranty when I purchase the F150 second hand from another dealer. When I took it in to Aiea Ford on the island of Oahu in the State of Hawaii. they called the third party warranty company and worked with them. The third party warranty company ended up covering the cost and repair of the actuator, in addition to the lug-nuts that needed replacing. All it cost me was the $100 deductible. Aiea Ford did a great job in working with the third party warranty company, and in servicing my vehicle. They were knowledgeable, quick, and efficient, not to mention the free coffee in a comfortable waiting room, and the free courtesy ride to and from my home. More

oil change service good service all around. service rep elizabeth fontes did another good job of getting the work done on my car. ford maintenance service team was out good service all around. service rep elizabeth fontes did another good job of getting the work done on my car. ford maintenance service team was outstanding from start to finish. More