Cutter Chrysler Jeep Dodge Of Honolulu

Always great service. Outstanding service team. Very friendly and attentive. They always give me my vehicle back before the estimated time frame. Outstanding service team. Very friendly and attentive. They always give me my vehicle back before the estimated time frame. More

Good and prompt service. Checking in needs a little word, had to wait for 30 mins just to drop off vehicle. Other than that very good service. Checking in needs a little word, had to wait for 30 mins just to drop off vehicle. Other than that very good service. More

Although we did have to wait it wasn’t long before Kyllie and Mathew was able to assist us. They were welcoming and very courteous and satisfied all my car needs. Mahalo and Mathew was able to assist us. They were welcoming and very courteous and satisfied all my car needs. Mahalo More

Service was pretty fast while waiting. When I arrives the wait was minimal and Kyle checked me in pretty fast When I arrives the wait was minimal and Kyle checked me in pretty fast More

Ordered a new part through the service department to be replaced on my vehicle. Service consultant notified me that my vehicle was good to go and ready for pick up. When vehicle was picked up, the same pro replaced on my vehicle. Service consultant notified me that my vehicle was good to go and ready for pick up. When vehicle was picked up, the same problem was still there and I immediately drove back to the service department. Service consultant checked out my vehicle and spoke with the Tech. My new part that was ordered was placed on another vehicle and my vehicle was never touched at all!! Just sitting in the garage for 3 hours and never looked at. I was lied to when the consultant that my vehicle was good and the problem was no longer there. More

Richard and Crystal were outstanding in offering acceptional service!!! The staff here took care from beginning to end, gave me updates on my vehicle throughout the service. acceptional service!!! The staff here took care from beginning to end, gave me updates on my vehicle throughout the service. More

They created a price and payment plan that worked for me. The staff there are very knowledgeable and helpful. The staff there are very knowledgeable and helpful. More

Very happy with the service. Chelsey made sure that everything was done properly and was happy with the outcome Chelsey made sure that everything was done properly and was happy with the outcome More

So happy with the service we get. Always a great experience! The Staff is pro. Always a great experience! The Staff is pro. More

Customer Service is horrible. The customer service rep, Crystal, started to screen my calls because they didn't want to talk to me anymore. I needed them to contact the car rent The customer service rep, Crystal, started to screen my calls because they didn't want to talk to me anymore. I needed them to contact the car rental to extend my rental car because it was taking even longer than expected to get the parts in, and still no answer. The bushing for the shifter in the Dodge Dart had a recall (V34). It is connected to the inside cable under the shifter but the cable is not on the recall. Even though the shifter bushing went bad causing the cable to become loose, they will not cover the loose cable. They have quoted me $800 to "tighten/replace" the cable, even thought this would never have gone out or became loose if it wasn't for the recall piece. I do not recommend buying any Dodge vehicles because the customer care is absolutely horrible. When I asked to speak with someone else about the problem they told me no. I have never had such horrible service from any other car manufacture like I have with this one. More