Curry Toyota - Cortlandt - Service Center

Extremely bad customer service. They do not care about the online service scheduling even if you book almost a month prior. They make car drop off by default and ask you to drop off They do not care about the online service scheduling even if you book almost a month prior. They make car drop off by default and ask you to drop off the car till 5pm even if you do not choose car drop off options. I would definitely not recommended this dealership for the extremely bad customer service. More

As always an excellent experience. I was told they type of service I needed and approximate wait time I was told they type of service I needed and approximate wait time More

Cris was very professional and he explained everything to me for my text service. I didn’t get the young man that took my car to be serviced was very pleasant! me for my text service. I didn’t get the young man that took my car to be serviced was very pleasant! More

Christopher was, as usual awesome today. The service was prompt, competent and totally professional. I wouldn’t ever go anywhere else with my car. The service was prompt, competent and totally professional. I wouldn’t ever go anywhere else with my car. More

I brought my vehicle in for a recall for prevention of chassis rusting, and I also needed other maintenance services. Carlos Matamoros expedited all the repairs. Everything was done in a few hours while I chassis rusting, and I also needed other maintenance services. Carlos Matamoros expedited all the repairs. Everything was done in a few hours while I went shopping nearby. I was very happy that everything got done so quickly. I had another issue with pairing my Iphone to the Tacoma. Carlos was very patient and helpful on the phone, and I was able to resolve the problem. More

Dealership was clean, service was quick and friendly staff. Car was returned with necessary fluids topped up. staff. Car was returned with necessary fluids topped up. More

I am just frustrated with Curry. I had a horrible time purchasing the vehicle- worst customer service I have yet experienced. There were so many delays to getting my trade-in finaliz I had a horrible time purchasing the vehicle- worst customer service I have yet experienced. There were so many delays to getting my trade-in finalized, and I was without a vehicle throughout. I have owned the vehicle for many years now, but the van started having an issue 2 years ago. For the longest time no one accepted that the problem even existed. I finally got the manager to drive with me and it took about 15 minutes for him to experience it too. They did one thing to try to resolve the issue- which didn't fix the problem. I keep bringing the vehicle back and they AGAIN say they can't reproduce it... so I just get sent home to repeat the process in another week or so! They say they can't fix something they can't reproduce- even though it is the SAME thing that WAS reproduced with the manager!! There is also an obvious issue with sexism that is getting in the way of their service- especially from the person I keep having to deal with. I have requested many times to be able to work with someone else- but then keep getting put back with him! I guess they are satisfied with NOT fixing the issue- I am just a woman after all (insert sarcastic eye roll)! You would expect better from a dealership in this day and age, just not this one I guess! More

This place is well organized. I was fifteen minutes late on my last service appointment on December 8 but they squeezed me in. I recommend making your service appointment at lea I was fifteen minutes late on my last service appointment on December 8 but they squeezed me in. I recommend making your service appointment at least 5-7 days in advance. More

Excellent job, quick service ,and knowledgeable employees. Carlos is also patient and and friendly. He answers any questions I may have. employees. Carlos is also patient and and friendly. He answers any questions I may have. More

I recently visited the service center for a routine tire rotation, oil change, and a review of a coolant leak. To my dismay, I was presented with a bill totaling $600, which included charges for brake pads rotation, oil change, and a review of a coolant leak. To my dismay, I was presented with a bill totaling $600, which included charges for brake pads and rotors that were unnecessary. Despite raising my concerns with the management, they proved to be unhelpful and failed to provide a satisfactory explanation. I am deeply disappointed by their lack of accountability. I will continue to dispute these charges until a thorough investigation is conducted and the matter is appropriately resolved. This experience has left me dissatisfied and questioning the integrity of their services. More