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Curry Nissan Chicopee - Service Center

Chicopee, MA

4.8
2,000 Reviews

2,000 Reviews of Curry Nissan Chicopee - Service Center

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October 02, 2024

Dealer wouldn’t honor a warranty claim. Service manager made assumption on warranty and denied Nissan claims department and refused to submit a claim. More

by mg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Hubbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
April Freniere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Panto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Curry Nissan Chicopee responded

RICHARD HUBBELL replied on Oct 4, 2024 9:42 AM Mg, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

October 01, 2024

Great service and didn’t have to wait long, I will definitely be back for my next oil change More

by dmanseau108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Freniere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Panto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Curry Nissan Chicopee responded

Hi Dmanseau108, thank you for taking the time to leave a review for us at Curry Nissan Chicopee. We're happy we could meet your expectations!

October 01, 2024

The in store services were good. I was given a down payment amount to bring to get work started on my car and when it was time to pay the price doubled without any explanation. That More

by blackwoodca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Freniere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Panto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Curry Nissan Chicopee responded

Hello Blackwoodca, thank you; we appreciate your feedback!

October 01, 2024

when i arrived i pulled up and met Jay he was polite and respectful very knowledgeable More

by Suesavalanche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex salesman was also terrific
Oct 07, 2024 -

Curry Nissan Chicopee responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 01, 2024

Miss many of the old staff but for the familiar faces like April Freniere who are still at Nissan it's such a pleasure to see and reminds me that I'll be welcomed with hospitality and genuine advice on m More

by tmv
Recommend Dealer
Yes
Employees Worked With
Scott Hubbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Freniere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Panto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Quesnel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Curry Nissan Chicopee responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 29, 2024

Customer service is excellent. Timing is great and I didn’t have a long wait time to get a job done More

by CAMRYB202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Panto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Quesnel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Curry Nissan Chicopee responded

Camryb202, thank you so much for the positive review!

September 29, 2024

The service was great from the beginning to the end! We greatly appreciate the care and special to our needs. Kudos to all involved. More

by DAVISALPHONSOmmmmmmmmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Freniere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Panto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Curry Nissan Chicopee responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 29, 2024

You guys quoted me for a front right axle replacement at $1,800, the part from Nissan was $870 and I was told there was no aftermarket parts, I went to a different mechanic and was quoted at $426 and he fou More

by Silver0420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Panto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t reme
Oct 07, 2024 -

Curry Nissan Chicopee responded

Glad your vehicle was repaired and I apologize if we did not communicate that our quote was for Nissan original parts and that there also was not a part number available from Nissan value advantage which would have saved some money off the repair.

September 29, 2024

Curry Nissan always takes good care of me and my car. They are always friendly and professional and go out of their way to make me feel welcome. More

by jpapasodora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Freniere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Panto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Curry Nissan Chicopee responded

Hi Jpapasodora, thank you for taking the time to leave a review for us at Curry Nissan Chicopee. We're happy we could meet your expectations!

September 29, 2024

This is a great place with great service. Highly recommended, April was thorough and talked me through the entire process. More

by lbwsaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Freniere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Curry Nissan Chicopee responded

Lbwsaint, thank you for sharing your positive experience!

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