Curry Honda Chicopee - Service Center

Airbag Safety Recall Great customer service . All the employees that I interacted with were friendly , noliiagleb and informative on the procedure that was done to my car Great customer service . All the employees that I interacted with were friendly , noliiagleb and informative on the procedure that was done to my car . The questions that I asked were answered and they made sure I felt comfortable about the procedure that was going on More

Recall repair The recall repair was finished in the stated time frame. The customer service was professional and courteous. The waiting areas are comfortable and we The recall repair was finished in the stated time frame. The customer service was professional and courteous. The waiting areas are comfortable and well equipped. More

Good, But later was not so good! I had our 2017 CR-V serviced to accomplish service recall :18-114. As part of that service the engine oil and filter were replaced. The staff there tr I had our 2017 CR-V serviced to accomplish service recall :18-114. As part of that service the engine oil and filter were replaced. The staff there treated us excellent and the car was ready to be picked up as they said it would be. Picking up the car went smoothly and the paperwork was done properly. After taking the car home about two days later I looked into the engine compartment and noticed quite a bit of wet oil residue in area around the oil fill cap and also down in area around the oil filter, wet oil residue splashed onto nearby air condition hoses near bottom of radiator. My conclusion was that the oil change was done in a sloppy fashion due to working too fast and not paying attention to detail. This can happen when a technician is forced to work under strict time constraints to get a job done. No other problems were observed. More

Service call the service price seemed quite high. when I got home and told my family what the cost was, they were surprised. it seemed too high for what was done the service price seemed quite high. when I got home and told my family what the cost was, they were surprised. it seemed too high for what was done and said. More

Very helpful I went in to have a nail removed from the tire. Very helpful and prompt on the spot service to have tire repaired and patched. I went in to have a nail removed from the tire. Very helpful and prompt on the spot service to have tire repaired and patched. More

Inspection Wait Unnecessary Waited two hours with a 103 degree fever for an inspection that took only 5 minutes. It should have been done on Christmas eve with the lease, but eve Waited two hours with a 103 degree fever for an inspection that took only 5 minutes. It should have been done on Christmas eve with the lease, but everyone had gone home early. Not at all pleased. More

Pleasant, easy experience comfortable waiting room Always satisfied with the prompt service. Very pleasant staff. Convenient location to my home. Never disappointed with the work performed. Have alw Always satisfied with the prompt service. Very pleasant staff. Convenient location to my home. Never disappointed with the work performed. Have always had a good experience. More

Great service and customer service. Everything was great. I appreciate the drive to and from work. Thanks Martin! Service representative was John. Thank you for working on my car! Everything was great. I appreciate the drive to and from work. Thanks Martin! Service representative was John. Thank you for working on my car! I had an airbag recall and an oil change. More

Great service but disappointed on new year change to hours The service was superior as expected but I am disappointed with the change to the service hours after January 1st. Moving it to 7:30 am makes it dif The service was superior as expected but I am disappointed with the change to the service hours after January 1st. Moving it to 7:30 am makes it difficult to get to work after dropping off. I do not do the overnight as I want to discuss the issues with the service writer when I am there not over the phone or in text / email. More

Great Service Experience As usual great customer service experience and great work done by the service team. Thanks again for the shuttle service as well. Curry Honda has alw As usual great customer service experience and great work done by the service team. Thanks again for the shuttle service as well. Curry Honda has always done a great job for our family. More