Currie Motors Ford of Valpo - Service Center

On 06/10/2021 my wife and I were on vacation from Arizona and our 2000 F150 started to have engine problems at about 8:00 PM. As luck would have it, I saw the Ford of Valpo dealership just down the road we and our 2000 F150 started to have engine problems at about 8:00 PM. As luck would have it, I saw the Ford of Valpo dealership just down the road we were on. I limped the truck to the dealership entrance and saw the Service drive entrance door was open. As I drove up to the service door, I saw employees standing near-by. One of the employees who identified himself as Justin approached my truck. My wife and I were very distraught as we had already dealt with mechanical issues with the truck during our vacation. Justin, took us under his wing. He told me the service area was closed for the day, and helped me with the appropriate paperwork for getting our truck repaired first thing in the morning. He then found us a hotel to stay at for the night. But didn't stop there. Justin piled our luggage into his own personal vehicle and drove us to the hotel. After seeing that were were checked in, he told us he would follow-up and see that our truck's issues were addressed. The next day Justin followed through on his promise and when the vehicle was expertly repaired, he again in his own personal vehicle, picked us up from the hotel and drove us to the dealership where we picked up the truck and were able to continue on our vacation. Everyone with whom we came in contact with at the dealership was professional and courteous, but Justin stood out as a person of integrity who genuinely is concerned for others. I hold Justin in the highest regard as one of the most caring, honest people I have ever met. Thank you again Justin Starns! More

taylor is a wonderful person and very helpful! she answered all of my questions and made my visit very easy and pleasant. she is the best! answered all of my questions and made my visit very easy and pleasant. she is the best! More

I appreciate Taylor H for helping out and being very nice with us on the phone!! Thank you again! I definitely had a good experience here. with us on the phone!! Thank you again! I definitely had a good experience here. More

Taylor H was very polite and helpful and answered all my questions!!! I look forward to talking with her again in the future. I would totally recommend others give her a call! questions!!! I look forward to talking with her again in the future. I would totally recommend others give her a call! More

Such a great guy to work with!!!!!!! He welcomes questions and answers them timely & professionally. He is a trustworthy guy & helps alleviates the stress that typically comes with high cost purchas questions and answers them timely & professionally. He is a trustworthy guy & helps alleviates the stress that typically comes with high cost purchases. More

Love this dealership Also love dealing with Taylor H. She always greats you with a smile and is extremely helpful Today this is hard to find always greats you with a smile and is extremely helpful Today this is hard to find More

During my recent visit Lou Ann and Gunnar from the service department went above and beyond to explain and make sure my vehicle was fixed. There kindness and dedication is why Currie motors is the bes service department went above and beyond to explain and make sure my vehicle was fixed. There kindness and dedication is why Currie motors is the best dealership around and the only place I will go thank you again! More

What a relief to have LuAnne Thomas back at the desk of currie motors. Her customer service is by far top notch, and she is one of the reasons that i am loyal to this dealership! Welcome back and thank you currie motors. Her customer service is by far top notch, and she is one of the reasons that i am loyal to this dealership! Welcome back and thank you for coming back LuAnne! More

Was having a ROUGH day yesterday. Roger went out if his way to help me, even gave me a hug. As a nurse, it made my day and meant the world to me. He is a decent human, wonderful man, and really cares for p way to help me, even gave me a hug. As a nurse, it made my day and meant the world to me. He is a decent human, wonderful man, and really cares for people. You are amazing Roger! Thank you. More

I did contact Nikki Gaieck and she did a great job taking care of my problem. I think she really cares about the customers. And it shows taking care of my problem. I think she really cares about the customers. And it shows More