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Currie Motors Ford of Frankfort - Service Center

Frankfort, IL

4.5
453 Reviews

453 Reviews of Currie Motors Ford of Frankfort - Service Center

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August 19, 2022

2015 Ford Escape with 76,000 miles at Curry since June 28th .Ford recommends changing transmission fluid at 150,000 miles LOl. Service Manger Alberto Alfaro doesn't respond to emails for last 3 weeks . More

by john.doody
Customer Service
Recommend Dealer
No
Employees Worked With
Roberto Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Trehey
Aug 23, 2022 -

Currie Motors Ford of Frankfort responded

Hello, we are so disappointed to learn of this situation you have described. Please give us a call at (815) 469-9700 and we will do our best to make this better. We hope to hear from you soon.

August 03, 2022

MAKE SURE TO ASK FOR BIG JOHN! My service advisor, Big John, was very patient and polite in listening to me and addressing my vehicle's problem. He was also very knowledgeable a More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Trehey
Aug 04, 2022 -

Currie Motors Ford of Frankfort responded

Hi Dan, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2022

Joe Klimek and Marc Opyt are amaaaaazing. I was greeted with a smile and felt very comfortable leaving my car in capable hands. They were able to accurately diagnose and provide a reasonable More

by Cmichs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Klimek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Currie Motors Ford of Frankfort responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 25, 2022

Hey-thanks Big John! !’ Swift service and even offered a free car wash!! You’re the best! Patty Finn More

by Patty.finn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Trehey
Jul 27, 2022 -

Currie Motors Ford of Frankfort responded

Hi Patty, we're happy you found our staff to be so supportive during your experience here at Currie Motors Frankfort Inc. If you're ever in need of more help, please let us know!

July 11, 2022

Excellent dealer with fair prices, great sales professionals. Service department is the best and good prices for routine maintenance More

by Rel3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Klimek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Currie Motors Ford of Frankfort responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 07, 2022

Currie is an awesome dealship ! ! The sales department is great and Pete there is awesome. The finance department is sooo helpful and will do anything possible to get you financed More

by Jim Wysocki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Porzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Emlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Currie Motors Ford of Frankfort responded

Hi Jim, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 01, 2022

Service department at Currie Ford goes above and beyond every time I have my car serviced. I appreciate everyone there being respectful, knowledgeable and very courteous. More

by k_wandall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Klimek
5.0
This rating includes all reviews, with more weight given to recent reviews.
judi gumila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Emlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Trehey, Austin Copley
Jul 03, 2022 -

Currie Motors Ford of Frankfort responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 17, 2022

This team of people that I worked with from start to finish with Austin, Hamde, Jeff, and Derek have been just amazing! I came in wanting a 2022 bronco sport the exact way I had it. I am a college stude More

by Naterodharrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Cavoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamde Nassar, Austin Copley
May 19, 2022 -

Currie Motors Ford of Frankfort responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 21, 2022

I got an oil change and tire rotation and Diane was very helpful and personable during my experience. It took about and hour and a half, but she checked in with me letting me know it wouldn’t be much longer More

by Leah Kramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane
Apr 22, 2022 -

Currie Motors Ford of Frankfort responded

Hi Leah, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 22, 2022

We purchase all our trucks both for the company and for personal use. Currie motors is great and always there for you. I work with Andy Hamda and he is so pleasant and king. Great doing business wi More

by Maggie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Klimek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Karlstedt
Mar 24, 2022 -

Currie Motors Ford of Frankfort responded

Hi Maggie, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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