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Currie Motors Ford of Frankfort - Service Center
Frankfort, IL
450 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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450 Reviews of Currie Motors Ford of Frankfort - Service Center
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January 13, 2023
Normally excellent. This time I asked him to check why the lights do not go on when the wipers are turned on. This stopped working after the last time I had it in this s This time I asked him to check why the lights do not go on when the wipers are turned on. This stopped working after the last time I had it in this shop for work, was reprogramed or something? When finished this time I tried the wipers and they still do not work the lights. I went back in and he did not have it checked. He said I would have to make an appointment and may cost me to fix it. This is something I think they messed up. Not happy! More
by fredsonia
Employees Worked With
Humberto Carrillo
January 12, 2023
Made an appointment for an oil change & to take care of a recall on my 2018 Ford F-150. Dropped off at 800am & was told he had no idea on timeframe & would call when he knew how it was progressing. Luckily, recall on my 2018 Ford F-150. Dropped off at 800am & was told he had no idea on timeframe & would call when he knew how it was progressing. Luckily, I was provided with a shuttle home, Juan has transported me before & is a pleasure to talk to. Hours went by & my phone didn't ring, NO communication at all, luckily, I didn't need my truck that night. I had arranged for someone to drive me there when the service was completed, I'm greatly disappointed nobody could spare a minute to call & say the recall wouldn't be done till the next day. I had to have my daughter change her plans so I could get my truck, which I had thought would fixing a tailgate issue, not an all day repair. More
by whiskeystout54
Employees Worked With
Alex Karlstedt
January 07, 2023
Good and timely Service Visit on January 6th, 2023. Bob Emlund is too intense, also had a very loud conversation with another Employee in the Service Counter Area. Bob Emlund is too intense, also had a very loud conversation with another Employee in the Service Counter Area. More
by CRAIGHERKES
January 05, 2023
As always, I was very satisfied with the entire experience, especially, my service consultant, Bob Emlund. experience, especially, my service consultant, Bob Emlund. More
by dpdelude
Employees Worked With
December 21, 2022
Beto, who was my service advisor, was friendly and clear about general maintenance and upkeep - he was not pushy at all. In fact, I've been here several times, and the entire staff is always ready to help about general maintenance and upkeep - he was not pushy at all. In fact, I've been here several times, and the entire staff is always ready to help. Great team! More
by vgoss
Employees Worked With
Beto Carrillo
December 19, 2022
Service Dept advisors are the best, work requested completed in timely manner. Their records keep my truck up to date on service work. completed in timely manner. Their records keep my truck up to date on service work. More
by ccpdlt59
Employees Worked With
Other Employees :
John Trehey, Alex Karlstedt, Alexis Jadrych
August 19, 2022
Brought my 2021 Mustang Mach E into Currie Motors of Frankfort Service Department without an appointment because I received an error message to service car soon on the 12 volt battery. John Trehey, my f Frankfort Service Department without an appointment because I received an error message to service car soon on the 12 volt battery. John Trehey, my favorite Service Writer, graciously took my car and offered me a ride home which I accepted. Currie spent two days running numerous tests and found no error codes or faults in the battery. The workup was meticulous and very detailed and followed Ford's recommended diagnostic procedures. I highly recommend Currie Motors of Frankfort's Service Department and especially John Trehey who goes above and beyond as Service Writer. More
by IlliniBird
Employees Worked With
John Trehey
August 19, 2022
2015 Ford Escape with 76,000 miles at Curry since June 28th .Ford recommends changing transmission fluid at 150,000 miles LOl. Service Manger Alberto Alfaro doesn't respond to emails for last 3 weeks . 28th .Ford recommends changing transmission fluid at 150,000 miles LOl. Service Manger Alberto Alfaro doesn't respond to emails for last 3 weeks . The car is fixed on 8/18 2022 with a bill just under 5000.00. Roberto answers to me The car is fixed what is the problem , The bill is the bill and the best!! I quote here " I should have said 10,000 to fix it and you would be happy with your 5,000.00 bill to a customer that purchased two vehicles there. Lemon Curry I say. This man just stated padding a bill to cover his xxx and then bringing it down. Goodbye Curry Motors More
by john.doody
August 03, 2022
MAKE SURE TO ASK FOR BIG JOHN! My service advisor, Big John, was very patient and polite in listening to me and addressing my vehicle's problem. He was also very knowledgeable a My service advisor, Big John, was very patient and polite in listening to me and addressing my vehicle's problem. He was also very knowledgeable and provided a couple of a different courses of action which definitely took more time out of his day, but it was very much appreciated on our part. Not many people are willing to go the extra mile these days, but John really made us feel like a valued customer and we will certainly come back to Currie Motors for any of our future needs! More
by Dan
Employees Worked With
John Trehey
July 29, 2022
Joe Klimek and Marc Opyt are amaaaaazing. I was greeted with a smile and felt very comfortable leaving my car in capable hands. They were able to accurately diagnose and provide a reasonable I was greeted with a smile and felt very comfortable leaving my car in capable hands. They were able to accurately diagnose and provide a reasonable estimate. Despite the fact I do not have a Ford! They fixed it better than the dealer where I bought my car!! I truly am blown away. Thank you so much!! More
by Cmichs
Employees Worked With
