Currie Motors Ford of Frankfort - Service Center

Was pleased how my transaction went in service dept. Everyone is very professional and efficient. Everyone is very professional and efficient. More

The service adviser was friendly and gave me a quote without pressuring me into doing anything I didn’t want too. He also gave me coupon to help with the cost. The service was performed well and quickly without pressuring me into doing anything I didn’t want too. He also gave me coupon to help with the cost. The service was performed well and quickly and I got my vehicle back the same day. I would have liked if they washed it too though. Other than that it was excellent. More

Super friendly and helpful. Pete Prozio guided me through the purchase of my new Bronco and very communicative throughout the process in July 2022. Recently I brought my Bronc Pete Prozio guided me through the purchase of my new Bronco and very communicative throughout the process in July 2022. Recently I brought my Bronco in to repair a cracked windshield, cursing my bad luck because now I had to buy a new windshield and possibly an extended repair. After working with the team Moe Yousef, Finance Manager, Jassan Latif, General Manager, Roberto Alfaro, Service Director, and John Trehey they were able to replace the windshield with no hassle. Also should mention the convenient shuttle and friendly driver whose name I didn't get. Thanks for all your help! More

Normally excellent. This time I asked him to check why the lights do not go on when the wipers are turned on. This stopped working after the last time I had it in this s This time I asked him to check why the lights do not go on when the wipers are turned on. This stopped working after the last time I had it in this shop for work, was reprogramed or something? When finished this time I tried the wipers and they still do not work the lights. I went back in and he did not have it checked. He said I would have to make an appointment and may cost me to fix it. This is something I think they messed up. Not happy! More

As always, I was very satisfied with the entire experience, especially, my service consultant, Bob Emlund. experience, especially, my service consultant, Bob Emlund. More

Beto, who was my service advisor, was friendly and clear about general maintenance and upkeep - he was not pushy at all. In fact, I've been here several times, and the entire staff is always ready to help about general maintenance and upkeep - he was not pushy at all. In fact, I've been here several times, and the entire staff is always ready to help. Great team! More

Service Dept advisors are the best, work requested completed in timely manner. Their records keep my truck up to date on service work. completed in timely manner. Their records keep my truck up to date on service work. More

Brought my 2021 Mustang Mach E into Currie Motors of Frankfort Service Department without an appointment because I received an error message to service car soon on the 12 volt battery. John Trehey, my f Frankfort Service Department without an appointment because I received an error message to service car soon on the 12 volt battery. John Trehey, my favorite Service Writer, graciously took my car and offered me a ride home which I accepted. Currie spent two days running numerous tests and found no error codes or faults in the battery. The workup was meticulous and very detailed and followed Ford's recommended diagnostic procedures. I highly recommend Currie Motors of Frankfort's Service Department and especially John Trehey who goes above and beyond as Service Writer. More