Currie Motors Ford of Frankfort - Service Center
Frankfort, IL
457 Reviews of Currie Motors Ford of Frankfort - Service Center
After paying my $2200 bill I was told that my vehicle would be brought to me out front of the dealership. I waited for about 20 minutes and my vehicle was still not brought out to me. I went back inside would be brought to me out front of the dealership. I waited for about 20 minutes and my vehicle was still not brought out to me. I went back inside to inquire what was taking so long. A second service attendant asked if the keys hanging on a post near the desk of the first attendant were mine. I said they were, he then went around back and pulled my vehicle around. Apparently the first service attendant forgot about me and went somewhere. When the vehicle was ready for me, I noticed that it was filthy with dust and dirt. For $2200 plus of service, you would think that the vehicle could have at least been washed or rinsed off. It was clean when I brought it in. It took seven days to repair. I understand that the holiday caused some of the delay for parts. More
They were kind and helpful to me and my needs. I always been treated with the up most respect I always been treated with the up most respect More
They care about the customer that and make you feel like a family member as well. a family member as well. More
Great service. Very friendly and car was ready well within time promised. They started in my car 15 minutes earlier than they opened. Very friendly and car was ready well within time promised. They started in my car 15 minutes earlier than they opened. More
Simple convenient ease of booking! A+ service. Even got a car wash out of it. A+ service. Even got a car wash out of it. More
Currie Motors Ford of Frankfort has the best Service Department in the Business. Their staff is courteous and professional. They are completely customer centric and focused on delivering the best auto Department in the Business. Their staff is courteous and professional. They are completely customer centric and focused on delivering the best automotive experience. John Trehey is a terrific Service Advisor who is knowledgeable and a true pro. The service tech even came into the waiting area and explained what he found wrong with my Focus. Currie always gets high marks from me. More
Currie Ford was very punctual in changing my oil and rotating my tires. Everyone was very friendly and accommodating. Everyone explained what was going on and how much more time it would take. A clean c rotating my tires. Everyone was very friendly and accommodating. Everyone explained what was going on and how much more time it would take. A clean car was given back to me in a reasonable amount of time. Great job by all!!!!! More
Professional, caring, hard working people. They make me feel comfortable while I wait for my car. I feel confident that they are taking care of my Ford Explorer. They make me feel comfortable while I wait for my car. I feel confident that they are taking care of my Ford Explorer. More
In the many years of owning a Ford this. was my first dealing with Currie.There is still great customer service out there and this is defiantly one of those business that qualifies. My servi was my first dealing with Currie.There is still great customer service out there and this is defiantly one of those business that qualifies. My service rep Joe Klimek delivered on his word and took care of my Mustang , and the service tech Austin treated my car as it were his own and did an explained everything he did. So next time my pony needs some work I will bring it to Currie and ask for Austin to take care of it More
I absolutely love the service dept, not pushy and let me know exactly what’s wrong know exactly what’s wrong More