Currie Motors Ford of Frankfort - Service Center

Really a $500 30,000 Mile Inspection? Over the past 2 years Currie Motors Ford of Frankfort won the trust of me and my family. Not only have we bought 7 new cars from them in 2 years, we a Over the past 2 years Currie Motors Ford of Frankfort won the trust of me and my family. Not only have we bought 7 new cars from them in 2 years, we also service our cars there. This week my wife went in for a simple oil change. At the service desk the service department tried to sell her a 30,000 mile inspection for $500. I don’t think a new Ford would require a service like this. Odd they never asked me if I wanted to purchase this bogus inspection. If I wanted her to get sold on unnecessary maintenance costs I would have her go to Jif*y Lu*e, at least they just try and only get an extra $30 out of you for an oil change but $500 that is just not right! I guess they need help with paying for the new remolded building. More

Thanks for wonderful service and follow-up on my vehicle. Special thanks to Jack, he always meets me with a smile and is always there to help me with anything I might need. I also want to give a special thank Special thanks to Jack, he always meets me with a smile and is always there to help me with anything I might need. I also want to give a special thanks to Mike Payne and Roger from service. Both Mike and Roger always take care of any issues that I may have, promptly. With salesmen and service men like that, you know why I keep coming back to Currie Ford Thanks guys, Ron Villalobos More

Scheduled oil change FORD ESCAPE I called Jack Vogel to set-up a scheduled oil change for me, So I wouldn't have a big wait time, well when I came in and seen Roberto Alfaro he ask me I called Jack Vogel to set-up a scheduled oil change for me, So I wouldn't have a big wait time, well when I came in and seen Roberto Alfaro he ask me if I would like to have the recalls taking care of while I was there and I said sure that way I won't have to come back, So every thing was taking care of at one time. these guys and the dealership are the greatest. Richard Smith More

Careless Service Techs I had my truck in for service about two months ago for a heated seat not working and to get The Works Package done. Was told by one tech there were pr I had my truck in for service about two months ago for a heated seat not working and to get The Works Package done. Was told by one tech there were problems with the elements in the seat. These guys had my truck for three days and all they did was change oil and left it sit. Matt calls me and says we left your seat on for 45minutes and they were screaming hot, which I knew was a lie. When I picked up my truck, my keys were thrown across the counter at me and was told your truck was on the side of the building. After a half hour drive home, seat was cold and still not working. Called to tell him about it and was told there was nothing else they could do. It was then that I realized, they don't care because I did not buy the truck from them. Took my truck to another dealer and mysteriously they found a problem with the seat and were able to fix it. Don't really understand why they did this since they took good care of me when I had a paint problem. But then it dawned on me, they screwed my mom a number of years ago too. I guess if you bought your vehicle from here they will take care of you. If you did not buy from here, stay away from these snakes. You'lljjust get the run around like I did. More

Service With a smile I am giving this review for the great service and attention I get every time I visit Currie Motors Of Frankfort, When I come in Jack Vogel is there to I am giving this review for the great service and attention I get every time I visit Currie Motors Of Frankfort, When I come in Jack Vogel is there to greet me, the service people are great also, when they are done with my service they wash my Escape so it looks just like the day I drove it way for the first time. Richard Smith More

Service with My Ford Expedition On Saturday April 12, 2014, I've called Roger for deep concern with My 2004 Ford Expedition after getting the necessary maintenance done on the truck. On Saturday April 12, 2014, I've called Roger for deep concern with My 2004 Ford Expedition after getting the necessary maintenance done on the truck. It failed an Emmision Test after getting the maintenance done.Roger immediately took great care of my concern with my truck. I'm greatly thankful of him. When they say nice people to do business with is certainly true because Currie Motors takes care of their customers when something comes up. More

I came to Currie Motors of Frankfort to look at a 2014 Escape, and Jack Vogel was my sales person that I did business with in the past, so the out come was very good and hen I bought my Escape in for ser Escape, and Jack Vogel was my sales person that I did business with in the past, so the out come was very good and hen I bought my Escape in for service Jack set-up the appointment for me and made sure everything was done right by Curries great staff. Thanks Jack Vogel Richard smith More

Serviced our vehicles 2013 F150 & 2007 Ford Edge with Currie in January. One routine oil change and other re-programming key and remote start. Our Service Man of choice is Todd Marconi. He goes out of Currie in January. One routine oil change and other re-programming key and remote start. Our Service Man of choice is Todd Marconi. He goes out of your way to make sure your experience while getting your vehicle serviced from start to finish, is not just a good one but a Great One! We travel 120 miles round trip to service our vehicles each and every time with Currie Motors. It's like visiting Family. They know us, know our vehicles and the vehicles service history and we Trust them. Trust the work that is being performed or in need of being performed is being done and is what needs to be done! Each and every time they go out of their way to make sure we are satisfied no matter what is being done on our vehicle. Todd treats you with Respect, tries to get you in and out of Service quickly, makes sure to update you on what is going on with your vehicle while you wait and will go personally wash your vehicle if it didn't get done for you! Yes, someone that actually cares that you are satisfied with their work and performance at their job! Also if for any reason you have anything that you personally want to discuss with the Mechanic that worked on your vehicle, they are right there to talk to you! They are also there to give you help and advice with anything that you discuss with them in regards to your vehicle. Also it's a service department that the Service Manager, Roberto and the Service Director Mike are right there for any of your needs that they can help you with! You don't have to go searching for them, sometimes you don't even have to ask to talk to them, they just jump right in whenever needed or wanted. You just can't find this kind of service anywhere else but at Currie and part of that is because of the type of people they have employed there, ones that care about their job, your experience with them, and are just overall Great People to do Business with! Todd Thank You for being just the way you are and taking such good care of us each and every time we have to come! Currie, don't change what you're doing it works just the way you are doing business! More

I purchased my F-150 back in February and over the last two service visits, Tom Butkus always takes to time to ask my how the truck is running and even went so far as to helping me remove a scratch from th two service visits, Tom Butkus always takes to time to ask my how the truck is running and even went so far as to helping me remove a scratch from the side door. It is customer like this that makes me want to share my positive experience and want to come back for future visits and purchases. Tom Butkus is #1 in customer support! Thank you Currie and Thank you Tom! More

I purchased a car in February, and I received phone calls from Jack reminding me to get my car service and oil change. It was a good reminder for me to actually come in and take care of something that I woul from Jack reminding me to get my car service and oil change. It was a good reminder for me to actually come in and take care of something that I would have put off for awhile. Everyone there was incredibly friendly and helpful, especially Jack. More