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Currie Motors Ford of Frankfort - Service Center

Frankfort, IL

4.5
457 Reviews

457 Reviews of Currie Motors Ford of Frankfort - Service Center

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November 11, 2017

Oil change Work performed quickly and treated politely. Waiting area clean and comfortable. Questions answered politely and didn't make me feel rushed. Noticed More

by petrie, kathryn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nov 28, 2017 -

Currie Motors Ford of Frankfort responded

Thank you for taking the time to post this review!

October 30, 2017

review I don't have nothing to say its the same everytime i go for service wait for `1` to 4 hrs and then leave s More

by dog55
Recommend Dealer
Yes
Employees Worked With
Joe Klimek
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2017

Engine light on, and 5,000 mile check up Bob, was super nice, kind and caring. He took care of all my car needs. He has a high work ethic, which is so great to see. He explained everything th More

by Cargirl1612
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Emlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2017 -

Currie Motors Ford of Frankfort responded

Thank you for taking the time to post this great review on Bob and our Service Department. We truly appreciate it! We apologize for the water spots on your vehicle and will note that to management. We look forward to seeing you again!

September 18, 2017

20,000 check As always - great service. The staff was friendly. Thanks for sending our reminder coupons. I appreciated the car wash too. That's all for now... More

by suesford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Klimek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2017 -

Currie Motors Ford of Frankfort responded

Thank you for posting this review about our Service Department. We appreciate the kind words and hope to see you back again!

September 02, 2017

Service for 2014 Ford Escape on Tuesday, 29 August 2017 Curry Ford's service department is very thorough this past week when I had our 2014 Ford Escape in for service. Our SUV was serviced timely and the se More

by Tom Jungles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
judi gumila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2017 -

Currie Motors Ford of Frankfort responded

Thank you for posting this review about our Service Department! We appreciate the kind words and look forward to serving you again!

August 28, 2017

OUTSTANDING SERVICE THE STAFF AND OVERALL EXPERIENCE WERE VERY HELPFUL, THEY EXPLAINED THE PROBLEM I STATED TO THEM COMPLETE. GREAT JOB. I WILL BE BACK AND WILL LET CURRI More

by JACK CARROLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Klimek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2017 -

Currie Motors Ford of Frankfort responded

Jack, thank you for the review! Thank you for letting us service your Focus and we look forward to seeing you again!

August 28, 2017

Excellent Service! The dealer did an excellent job sticking to the time I requested for my oil change appointment. They were very helpful and answered my questions easi More

by Jeremy B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
judi gumila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Karlstedt
Aug 31, 2017 -

Currie Motors Ford of Frankfort responded

Jeremy, Thank you for passing up other dealership to come to ours. We truly appreciate the kind words and thank you for your business! We look forward to seeing you again!

August 22, 2017

Oil & Filter Change Alex is very friendly and professional, and the work was done even more quickly than estimated. Their waiting area, though spacious, was somewhat cro More

by Jim Kamphuis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Karlstedt
Aug 31, 2017 -

Currie Motors Ford of Frankfort responded

Thank you for posting this review of Alex and our Service Department. We appreciate the kind words and thank you for your loyalty to our dealership.

July 26, 2017

Recall I had to bring in my Escape for a recall on the doors. Alex was awesome and very friendly. Only thing I would say is that if you guys wash the cars, More

by artieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Karlstedt
Jul 31, 2017 -

Currie Motors Ford of Frankfort responded

Thank you for the review and we apologize for not drying your vehicle after its wash. We hope we see you again!

July 25, 2017

Over deliver on service! I brought my car in for repair. The parts needed to be ordered, they were and I had to bring my car in the day before the appointment. The car got fix More

by MisterRoy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Klimek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2017 -

Currie Motors Ford of Frankfort responded

Thank you for reviewing our service department. We appreciate it!

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