Currie Motors Ford of Frankfort - Service Center

Went above and beyond. Super nice. Even got a coupon and a car wash. Thanks for being so polite and caring. Super nice. Even got a coupon and a car wash. Thanks for being so polite and caring. More

Courteous and efficient service writer (Enrique) and service staff in general. Clear and accurate cost and delivery estimate, timely completion of work (set of tires and 60k service). Especially appreci service staff in general. Clear and accurate cost and delivery estimate, timely completion of work (set of tires and 60k service). Especially appreciated the complimentary vehicle delivery, that saved me time and hassle trying to find a ride to pick it up. Overall job well done, which keeps me coming here. More

Had back to back service issues with our vehicle, Bobby was always ready to keep us informed on their progress. If I get another vehicle there it would be knowing Bobby was in the service department if I n was always ready to keep us informed on their progress. If I get another vehicle there it would be knowing Bobby was in the service department if I needed help. More

Service department is horrible. They don’t answer their phone, return messages, or follow through with what they say. When you do hear from them, it’s always an excuse blaming som They don’t answer their phone, return messages, or follow through with what they say. When you do hear from them, it’s always an excuse blaming someone else for their shortcomings/mistakes. More

Waiting for Currie to contact me with a date to fix my car. Still waiting. car. Still waiting. More

We appreciate the assistance and explanation Bob gave us. He was friendly and easy to talk to. He was friendly and easy to talk to. More

Easy to deal with, always do a great job. Love the free car wash.Great dealer Love the free car wash.Great dealer More

I made an appointment for service to be done. Oil change and to have them check a noise that was coming from my 2 front doors. The oil change was done, but they did not fix the noise & told me Oil change and to have them check a noise that was coming from my 2 front doors. The oil change was done, but they did not fix the noise & told me to take it to a body shop. They did not even bother to take the panels off to look. More

Quickly helped with my transmission problem. Brought my Edge into the dealership quickly worked on my paper work and gave me a loaner. Great service. Great people. Explained what the problem Brought my Edge into the dealership quickly worked on my paper work and gave me a loaner. Great service. Great people. Explained what the problem was and what they did to fix it. Very helpful. More

I purchased my Ford Transit Connect new in 2014 and have had it serviced here. I pass by three other Ford dealerships just to get to this one. Joe and Judy in the service department have bent over backwards had it serviced here. I pass by three other Ford dealerships just to get to this one. Joe and Judy in the service department have bent over backwards to make my experience great. More