Currie Motors Chevrolet - Service Center
Forest Park, IL
168 Reviews of Currie Motors Chevrolet - Service Center
Dishonest with lack of knowledge of cars. I’m not happy service Reporting service man I’m not happy service Reporting service man More
Ken Waller is the absolute best to work with. I trust and respect his opinion. I heard a noise under my truck coming home from work one day. I called Ken and he was able to get my truck in f I trust and respect his opinion. I heard a noise under my truck coming home from work one day. I called Ken and he was able to get my truck in for service the next day. Ken always has the customers best interest at heart. Thanks Ken ! More
I made an appointment for an oil change and tire rotation. I came in at 10 o’clock and was promised 1 to 2 hrs. It turned out to be over 2 1/2 hours. In my opinion that is ridiculous for such simple rotation. I came in at 10 o’clock and was promised 1 to 2 hrs. It turned out to be over 2 1/2 hours. In my opinion that is ridiculous for such simple maintenance. One thing I can say is everybody is very nice. More
On my visit here I was treated well and their communication was very professional and they were very helpful as well communication was very professional and they were very helpful as well More
Worst customer service experience of my life. I made a service appointment online, and only made the appointment in this fashion, because I could not get a hold of anyone on the phone. I received an email service appointment online, and only made the appointment in this fashion, because I could not get a hold of anyone on the phone. I received an email confirming the same day (Jan 4) for the day and time I had requested (Jan 10). I received no phone calls or any communication after that. I drove to the dealership to drop my truck off today, and drove into the service department 10 minutes before my scheduled time. No one greeted me, and 3 service writers were sitting at their desks on the phone. Eventually another service writer came from in back, and I told him that I had a service appointment at 3pm and asked him what do I do? He asked me what my name was and I told him, and he said there was no appointment in the system. I told him that I had received an email confirming my appointment. He said that to have an appointment somebody would have had to call me. The dealership’s internal problems should not be put upon the customer. My wife had to take time off of work, and follow me to the dealership with our 1 year old daughter, so just making this appointment took a lot of coordination, and to just be dismissed like so should never be tolerated in business ever. I will never go to this dealership again, and I will definitely tell my friends and clients my experience at this store. More
Ken is aswesome! Even though they were extra busy he had my vehicle back to me in 2 days, performing just as new. He saved our family vacation! I would definitely recommend for service! my vehicle back to me in 2 days, performing just as new. He saved our family vacation! I would definitely recommend for service! More